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Reviewed 6 October 2018

Excellent hotel with wonderful, attentive staff. Room was very clean and nice furnishings. We made use of the tennis courts, pool table, and walked around the grounds of this resort. We ate one dinner in the resort and it was good, again the wait staff were attentative without being intrusive. Highly enjoyed this stay and the weather was perfect.

  • Stayed: September 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Peter2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vipul T, Front Office Manager at Peppers Manor House, responded to this reviewResponded 8 October 2018

Dear Guest,

We are delighted to receive your kind endorsement of The Peppers Manor House


The Peppers Team is grateful to you for generous recommendations and looks forward to your future patronage soon again.

Regards
Vipul

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 October 2018

Travelled from UK for sons wedding . From the moment we checked in all the staff were very attentive and went out of their way to ensure a happy and stress free day The .food was excellent , and the setting provided a great backdrop for the occasion

  • Stayed: September 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Jo D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vipul T, Front Office Manager at Peppers Manor House, responded to this reviewResponded 8 October 2018

Dear Guest,

We are delighted to receive your kind endorsement of The Peppers Manor House particularly the log fires and historic details of the property give it a special winter feel.


We are glad to read how much you appreciated its unique sophisticated ambience and the superlative food and beverage offerings that let our patrons unwind in style.
.
The Peppers Team is grateful to you for generous recommendations and looks forward to your future patronage soon again.

Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2018

Just needed a quiet break away from a hectic lifestyle and found this gem in Sutton Forest. It was the perfect two night escape. The garden wing room was excellent and the service fantastic. Loved walking around the lovely grounds and breathing the fresh air. A great place to visit and unwind

  • Stayed: October 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank kmschrader2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vipul T, Front Office Manager at Peppers Manor House, responded to this reviewResponded 5 October 2018

Dear Guest,

We are delighted to receive your kind endorsement of The Peppers Manor House


The Peppers Team is grateful to you for generous recommendations and looks forward to your future patronage soon again.

Regards
Vipul

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2018

The experience of spending a restful and relaxing time in beautiful surroundings in the Southern highlands of New South Wales should be on every persons wish list . I would recommend Peppers Manor House

  • Stayed: September 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Graham P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vipul T, Front Office Manager at Peppers Manor House, responded to this reviewResponded 5 October 2018

Dear Guest,

We are delighted to receive your kind endorsement of The Peppers Manor House


The Peppers Team is grateful to you for generous recommendations and looks forward to your future patronage soon again.

Regards
Vipul

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2018 via mobile

This is a gorgeous location with wonderful grounds but it’s seriously overpriced for the quality of room. Rooms are spacious and bathrooms are fine (albeit impractical) but the beds are woefully uncomfortable and there is no soundproofing at all so you hear everything from outside and neighbouring rooms. Didn’t sleep well for both those reasons and left with a sore neck and back.

Little things like a 1.6-2% surcharge for paying by CC also was an added irritant and seemed mean spirited at this price bracket. Reception staff were also slow.

Food at restaurant is good but buffet breakfast is average.

Stayed: September 2018, travelled with friends
Thank AusBeagle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vipul T, Front Office Manager at Peppers Manor House, responded to this reviewResponded 5 October 2018

Dear Guest,

Please accept my apologies for not meeting your expectations. Our team works tirelessly to ensure each and every guest has a wonderful experience with us and we are very sorry that we were unsuccessful this time.

Please contact me at vipul.tyagi@peppers.com.au, to discuss more about your recent experience at Peppers Manor House.

Thank you
Regards
Vipul

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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