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Reviewed 11 October 2018

Very disappointed with room, hot and cold running showers, pillows so large both my wife and I awoke both mornings with stiff neck and the overall room was tied and very expensive for what was on offer. Service in the Manor House Bar on the Saturday night was also very disappointing.

Date of stay: October 2018
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank MarkH5630
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vipul T, Front Office Manager at Peppers Manor House, responded to this reviewResponded 14 October 2018

Dear Guest,
Please accept my apologies for not meeting your expectations. Our team works tirelessly to ensure each and every guest has a wonderful experience with us and we are very sorry that we were unsuccessful this time.
Please contact me at vipul.tyagi@peppers.com.au to discuss more about your recent experience at Peppers Manor House.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 October 2018

Beautiful location. Extremely disappointing service considering amount paid for accommodation. Food for function dinner was lovely and breakfast (food wise) was good. Service was very poor and some staff were rude.

Date of stay: October 2018
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank MelNath516
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vipul T, Front Office Manager at Peppers Manor House, responded to this reviewResponded 14 October 2018

Dear Guest,

Please accept my apologies for not meeting your expectations.

Our team works tirelessly to ensure each and every guest has a wonderful experience with us and we are very sorry that we were unsuccessful this time.

Please contact me at vipul.tyagi@peppers.com.au to discuss more about your recent experience at Peppers Manor House.

Thank you
Regards
Vipul

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2018

Great friendly staff. Any queries or questions were promptly dealt with. Setting for a wedding was absolutely first class. The bridal suite ammenities were fabulous - light airy rooms Food in the restaurant and at the reception was delicious!

Date of stay: October 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank egray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vipul T, Front Office Manager at Peppers Manor House, responded to this reviewResponded 14 October 2018


Dear Guest,

We are delighted to receive your kind endorsement of The Peppers Manor House


The Peppers Team is grateful to you for generous recommendations and looks forward to your future patronage soon again.

Regards
Vipul

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2018

We had a weekend away that had been due for a considerable time in celebration of our Wedding Anniversary....we were not disappointed it was wonderful and the restaurant degustation with paired wines was quite magnificent. the Wait staff were attentive smart and funny and made the whole experience one to be savoured....a fantastic destination next to a truly remarkable golf course.

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Gary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vipul T, Front Office Manager at Peppers Manor House, responded to this reviewResponded 14 October 2018


Dear Guest,

We are delighted to receive your kind endorsement of The Peppers Manor House


The Peppers Team is grateful to you for generous recommendations and looks forward to your future patronage soon again.

Regards
Vipul

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 October 2018 via mobile

It’s a very impressive hotel and really well maintenance garden, very quiet, the staff from reception are very friendly.
The garden view room it’s nice as well, big bath and great size bathroom. The breakfast was average, I would say ok, apart from that I would happily recommend this hotel.

Date of stay: October 2018
Trip type: Travelled with family
Thank racheldX1762CC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vipul T, Front Office Manager at Peppers Manor House, responded to this reviewResponded 14 October 2018


Dear Guest,

We are delighted to receive your kind endorsement of The Peppers Manor House


The Peppers Team is grateful to you for generous recommendations and looks forward to your future patronage soon again.

Regards
Vipul

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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