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“Not bad”

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Kacy's Bargara Beach Motel Complex
Ranked #5 of 5 Hotels in Bargara
Level Contributor
97 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Not bad”
Reviewed 2 April 2013 via mobile

As a motel, was an okay experience with a great location. Ants : the response was it is a sub- tropical area and we get them every now and then, and we are fully booked. Take this spray and suck it up LoL.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marwan83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kacys, Public Relations Manager at Kacy's Bargara Beach Motel Complex, responded to this review, 14 April 2013
Dear Marwan, Thank you for sharing your experience from your most recent stay with us. Reality is, we are located in a tropical area and issues with ants might occur from now and then. We are trying our best possible to stay on top of nature but even a little cookie will attract them straight away. Also, surely no one told you to suck it up ;)
Kind regards
Annabell Pia
Customer service manager
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227 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (60)
Date | Rating
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  • English first
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English first
UK
Level Contributor
239 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
Reviewed 12 March 2013 via mobile

Was nothing more than a convinient stop on a trip north. Check in was quick but no orientation given as to hotel or local area. Room small but adequate but couldn't get the AC to work.

Pool at the front of the hotel was okay.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alfielanger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kacys, Manager at Kacy's Bargara Beach Motel Complex, responded to this review, 20 March 2013
Hello "Alfielanger",
We are sorry if you missed out on our local attractions. Our well trained reception staff would have been more than happy to suggest to you a few different activities if you would have enquired. We have a great variety of flyers and offers from local operators on display in reception, We also have most the information in the compendium located in the room.

If you would have called it to our attention that you had difficulties operating your air-conditioner we would have been more than happy to help straight away, there haven't been any further operational issues with the air-conditioner reported, the only thing that jumps to my mind is that you might have had your balcony door open and that would have meant that the air con will not turn on at all, as indicated on both the controls and the doors, as they are switched for environmental efficiency.

It is unfortunate that we have to read online about problems like this, but it looks like a communication problem, as all of our staff are more than happy to assist our guests so they can enjoy their stay in the area and our facilities.
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Adelaide, Australia
Level Contributor
154 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 27 February 2013

Stayed here for work on top floor for 5 days, the room was 308 Penthouse Suite and was in good condition. Note there is no lift so you will have to carry bags up stairs.

The room had a dining and lounge area and king bed, the bathroom was also large with two sinks and plenty of bench space, large shower and a spa.

There is a balcony overlooking the ocean too giving good views.

One issue was the size of the TV, if watching from the bed you will need binoculars as it wasn't big, perhaps 22" inch at best.

Suggest if you go out for the day leave the a/c to run while out as this part of the world gets warm and humid, makes for a nicer room on your return.

Good closet space provided as were tea and coffee facilities, there is a bar fridge but it is not stocked. There is a Woolworths a few minutes drive away if you want provisions.

The ocean is across the road with a nice walking trail, there is a pub next door as are other places to eat including their own restaurant. Parking seemed to be at a premium though as they obviously fill up due to their restaurant thus leaving staying guests with sometimes nowhere to park, well that's what it appeared to be as it was half empty come morning ?

Overall a nice place to stay.

Helpful?
Thank jason t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bundaberg
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 February 2013

my husband &I stayed o/night for our 25th anniversary 14/2/13.we booked at least 3 weeks prior & were given "special rate for locals' ,but were not told that was a room down the back of the building next door !!! there was not a seat to be found in the room, only the bed to sit on, so we ventured outside to sit on the terrace... table & 2 chairs WAY past their "useby date" & couldn't see past the 6ft wall 4star !!! I don't think so. went to resturant for dinner [ have been several times before], service was slow at 1st, but picked up. all staff were lovely & cheerful, except for Emily, I don't think she wanted to be there. also the kitchen staff should learn the difference between an "asian" salad & a "tossed" salad". however the dinner experience was quite good.
back to the accom whoever did the numbering in u/ground c/park needs a kick up the 'u know where' J & S Kepnock

Room Tip: make sure u ask which building & which floor
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  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Sherry J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 28 January 2013

Thank you to everyone at kacy's. Had a wonderful time and will definatley return. The restaurant is a must and the staff are only to happy to look after you. If in bargara I highly recommend you stay Here, you won't be disappointed. Thank you everyone, especially Grant and Tracy.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank josie0077
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hervey Bay, Australia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 17 January 2013

My husband & myself very recently stayed in a penthouse suite for 2 nights.& although very nice was very "old & outdated". View of the ocean was very relaxing but being an extremely hot 2 days we opted to stay for a time in our room. When we chose to go out onto the balcony we could not see over the concrete wall onto the view below. Also the aircon was not very cold & kept cutting out everytime you opened the doors!! Unfortunely for us we were greeted by a very rude young lady when we checked in, Extremely serious & no smiles were to be seen here at all...such a shame to have that as a welcome face behind the desk. Meals however, were excellent & served by very helpful & obliging staff. Overall I feel that for the price of the accomodation the rooms could do with a "face lift" into present day presentation.

Room Tip: Be prepared to carry you luggage up three flights of stairs if staying top floor as there are no lif...
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  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Colleen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kacys, Manager at Kacy's Bargara Beach Motel Complex, responded to this review, 24 January 2013
Hello Colleen S.,

Our air conditioners are wired for environmental electronic efficiency, which means if you leave the door open they turn off and they automatically restart on a delay when the door is closed, which one is pointed out with numerous signs located at the control panel and the balcony doors.

Our motel building has 3 levels and right it isn’t equipped with a lift and this factor should not have caught you by surprise either, as we advertise with stairs and our reception staff always informs you upon making a booking.

Which concrete wall is the one that created so much discomfort for you? There is a wall which separates the rooms/balconies from each other, otherwise all there is the balcony facade itself, which is built to the minimum height of building regulations for your safety.

It is very unfortunate that you didn’t enjoy your stay with us at Kacys, hopefully you were more satisfied on your ongoing trip.
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Auckland, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 31 December 2012

The motel has rated it self four stars but it isn't anywhere near the standard of a four star place, although it has four star prices. The rooms are dated and are in need of refurbishment, however they are clean but as ours was dark it didn't feel particularly fresh. Reception was friendly. The motel is in a good location right in the main beach front road with a great bar around the corner.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bought_the_Teeshirt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kacys, Manager at Kacy's Bargara Beach Motel Complex, responded to this review, 18 January 2013
Hello “Bought_the_Teeshirt”,

we are offended that you feel the need to make false assumptions online. By no means do we give Kacys Bargara Beach Motel a rating ourselves, this is a rating that is done by a professional and international recognized corporation. Kacys Bargara Beach Motel has been independently certified and has achieved a STAR rating of FOUR for the Category of Motel by AAA Tourism.

Please feel free to search for us in the AAA tourism register or the RACQ homepage.
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Additional Information about Kacy's Bargara Beach Motel Complex

Property: Kacy's Bargara Beach Motel Complex
Address: Cnr Bauer St & Esplanade, Bargara, Queensland 4670, Australia
Region: Australia > Queensland > Bargara
Amenities:
Bar / Lounge Beach Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Bargara
#5 On the Beach Hotel in Bargara
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Kacy's Bargara Beach Motel Complex 4*
Number of rooms: 27
Reservation Options:
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Also Known As:
Kacys Bargara Beach Hotel
Kacy's Bargara Beach Motel Complex Australia - Queensland

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