Arrived late (11pm) to find they had left the wrong key in the key drop (told us Unit 20 on the phone, left key for Unit 17). Apartment itself seemed like it would have been nice, however, ours had not been cleaned. Hair in the bed, used towels in bathroom, floors muddy, spa full of soap scum. Tried calling reception and emergency numbers multiple times with no answer. Ended up sleeping in spare bed which luckily had not been used. When we told the office in the morning and explained that we were not paying to sleep in a dirty room, they told us they would give us a voucher for another night stay. When that was done, I enquired about the refund and was told they don't do refunds - the voucher for another stay was their way of apology. When I said I would refuse to pay for such a terrible nights stay and contest the charges with the credit card company, was told they would write us a cheque (apparently couldn't figure out how to do a credit card refund!), but we couldn't have the voucher for the extra night. Didn't seem very apologetic for ruining the last night of our vacation, and very disorganised and hopeless. Avoid.
- Official Description (provided by the hotel):
- Bargara Blue is one of Bargara's favourite resorts offering energy and lifestyle, as well as family living in large fully furnished self contained units. Guests have a choice of 1, 2 or 3 bedroom apartments to relax in, with spacious layouts making it perfect for both couples and families. With casual living in mind, the apartments at Bargara Blue Resort are extremely spacious and comfortably furnished. Relax on your balcony whilst soaking up the serenity of this natural haven. Just a few hours drive from Brisbane, Bargara Blue Resort offers guests the ideal environment to unwind, relax and enjoy some of the finer facilities on offer. Step out our front door and you are just 30 seconds away from beautiful Kelly's Beach. Turn the other way and you're faced with Bargara's championship 18 hole golf course. Kelly's Beach offers protected waters where the whole family can swim and snorkel in safety, as well as an open surf beach with a patrolled area just 500 metres south of our Resort. Bargara Blue is just a short moon-lit stroll from fine restaurants and cafes. Unwind while lazing around the heated pool (not heated in summer), work out in the gymnasium, or rejuvenate your body in the spa and sauna. Other facilities include a tennis court, bbq entertainment area, car parking, elevators and free wireless internet is available. Use Bargara Blue as your base while exploring the Coral Coast, including the Bundaberg region where you can visit the Mon Repos turtle rookery, the Rum Distillery and Cooperage. ... more less
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- Also Known As:
- Bargara Blue Resort Australia - Queensland