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“Dissapointing overpriced and overrated”

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Lemonthyme Wilderness Retreat
Certificate of Excellence
Barwon Heads, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Dissapointing overpriced and overrated”
Reviewed 21 July 2014

The lodge is tired and out dated and does not have a friendly appeal to it. The drive to the lodge is horrible and the location is so far away from any facilities so either take your own supplies or be prepared to pay the ridiculous prices charged at the lodge. By the time you reach the lodge there is no inclination to travel to Cradle Mountain as the road in and out of the lodge is not an enjoyable journey. In comparison to other places we stayed the staff member on duty was not friendly and appeared disinterested. We paid $255 for a tree top cabin which included a pasta meal from the dinner menu and breakfast. The pasta had to be sent back to the kitchen as there was barely any sauce on it literally just pasta and they tried to charge us for a drink which we waited quite some time for and yet never received and breakfast was just ok. We were only in Tassie for 3 days and this was the only disappointment I wish that I hadn't have wasted my time.

  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank Debra Leigh S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerLemonthyme, Guest Relations Manager at Lemonthyme Wilderness Retreat, responded to this review, 12 August 2014
We are disappointed with the sentiment of your review. The road into Lemonthyme Wilderness Retreat is a council owned road, it is generally very well maintained. Your booking was made through one of our internet booking sites which clearly identifies our remote location, the gravel road, and that we are located 35 minutes away from the Cradle Mountain National Park. We consider our prices to be reasonable and extremely competitive with the other accommodation places in the area.
We are particularly concerned that you had that impression that our staff member was “disinterested”. This totally inconsistent with numerous other wonderful comments we receive from our guests.
At the time we apologised that your pasta did not have enough sauce in it. It was sent back to the kitchen and re–made for you with a further apology provided on behalf of our chef, and to our knowledge there was no further complaint by you regarding the meal provided.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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318 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (58)
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English first
Level Contributor
4 reviews
3 hotel reviews
Reviewed 21 July 2014

My husband and I had the most amazing weekend away at Lemonthyme Lodge. We stayed in a luxury spa suite which couldn't be faulted. The spa is in a bay window that looks out into the wilderness which was so relaxing. We had dinner in the restaurant which also couldn't be faulted. Amazing food and such great value for money. There is no way you could leave this restaurant hungry. Breakfast was also great and not like most other included breakfasts, you get a hot breakfast to order which is great as if you are one of the last to breakfast you don't miss out. The walks around the lodge are also great. We did the Champagne falls and bridal veil falls walk which made us feel as if we were a world away. Couldn't recommend this place enough for that secluded night away you're after!

Room Tip: If you can afford it, the luxury spa suites are amazing. However the tree top rooms also look great...
See more room tips
  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Whitnluke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 July 2014 via mobile

My partner and I have been trying to come down at least once a year to this beautiful and secluded lodge. Has not changed at all and that is a good thing. It's just the perfect getaway from technology and the big city to the sounds of the wilderness. The food as always was amazing and wine selection fantastic. Was a bit disappointed that there was no single malt or any other whisky available from the bar to enjoy in front of the fireplace! All in all the experience was just serene and we look forward to coming down again next year.

Stayed July 2014, travelled as a couple
Helpful?
Thank Paula C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 9 July 2014 via mobile

We stayed here for 1 night and I wish we could have stayed longer! The two ladies working on Monday night 07/07 and Tuesday morning were fantastic. Could not fault their consistent, friendly & professional service.
The two course meal in the restaurant was really nice, quiet and relaxing.
Our tree top cabin was really nice and one of the cleanest hotel rooms I have ever seen. My partner is a hotel GM so we really notice everything in hotels.
The spa was so relaxing and all in all the rate is definatly value for money.
We also enjoyed the long winding road into the property, it felt like we were away from it all.
I couldn't recommend this place more. We will be back!

Stayed July 2014
Helpful?
Thank Burn22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Launceston, Australia
Level Contributor
104 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 1 July 2014

My husband, myself and my 2 teenage sons stayed here for only 1 night in a 2 bedroom chalet. Upon arrival it was very quiet and we were surprised at the number of little chalets dotted amongst the trees as we thought it was only a tiny resort.

Our chalet. named 'Daisy Dell' was very spacious with a lounge area with a TV for watching DVDs only, a kitchen with everything except a stove & oven, bathroom, bedroom with 2 king single beds.Up a very creative, what looked like a hand crafted, staircase was a lovely bedroom with a king size bed, all very cosy.

That night we left our boys in the chalet to make their own micowave dinners and watch movies, while my husband and I enjoyed a lovely dinner in the restuarant. My husbands choice of a vegetarian main was not available, which was disappointing as he didn't much fancy any others but staff did organise a meal to his liking. The service was quick and efficient and the atmosphere was intimate and peaceful.

It was certainly very quiet for a good nights sleep, although I found the bed a little hard and the gas heating too hot to leave on at night.

Breakfast was pleasant with a buffet style that included, juice, cereal, fruit salad, yoghurt, croissant, muffins and toast as well as a made to order cooked breakfast.

We all enjoyed a few of the shorter walks, as well as a 2 hour walk to the waterfalls which were brilliant in fall force. Up hill on the way there and then all down hill on the way back. Although most of which was a 4x4 track, which is not that interesting, the part through the forest was greatly interesting.

Its only about 30 mins drive to Cradle Mountain National Park.

I think this is one of Tassies best kept secret getaways, a truly peaceful location to relax and delight. We'll be back.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jayne101_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alstonville, Australia
1 review
Reviewed 23 June 2014

Recently stayed here at Lemonthyme Lodge for two nights. Our experience was very nice. We stayed in a tree top cabin which was inviting, warm and spacious. The staff were excellent and friendly, Dinner in the lodge restaurant was very nice. Overall our stay was very pleasant and relaxing. The road leading into the lodge was more than manageable. A very beautiful part of Tasmania.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cathy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
65 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 15 June 2014

We stayed at the Lemonthyme Lodge for two nights over the Queen's Birthday long weekend and we really enjoyed our stay. We booked the tree top cabin, it was nice, spacious and warm. The best thing about the Lemonthyme Lodge is that it's immersed in nature and there are lots of nice walks to do around the lodge. The staff was very nice and welcoming. A couple of things need improvement:
- The rooms have no entertainment at all, no TV nor radio. There are DVD players available for hire, but paying $190 a night you'd at least expect a TV in your room.
- We ate at the restaurant and it was quite disappointing. Very expensive and really small portions - I ordered a steak medium rare and it was overcooked. The cooked breakfast in the morning was also disappointing.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nicolamele
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Lemonthyme Wilderness Retreat

Property: Lemonthyme Wilderness Retreat
Address: 770 Dolcoath Rd | off Cradle Mountain Road, Moina, Tasmania 7310, Australia
Phone Number:
Region: Australia > Tasmania > Moina
Amenities:
Bar / Lounge Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites
Hotel Style:
Ranked #2 of 2 Speciality Lodging in Moina
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Lemonthyme Wilderness Retreat 4*
Number of rooms: 24
Official Description (provided by the hotel):
Perched majestically within a spectacular rainforest environment near Cradle Mountain, you will be more than mildly amazed. The atmosphere at Lemonthyme Wilderness Retreat is peaceful and serene, with a welcoming aura that soothes the soul and inspires the spirit. Choose from a range of accommodation options including luxury spa suites, 2 bedroom self-contained family cabins, or romantic tree-top hideaways for couples. Walk under the man fern canopy, gaze at the waterfalls or relax on the verandah. Savour our delicious food in the Whispering Woods a-la-carte restaurant or quench your thirst in our fully licensed lounge bar. ... more   less 
Reservation Options:
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Also Known As:
Lemonthyme Hotel Moina
Lemonthyme Wilderness Retreat Tasmania/Moina

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