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“Accomodation was good but customer service much to be desired”
Review of Ringwood Lake Inn

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Ringwood Lake Inn
Ranked #2 of 4 Hotels in Ringwood
meadow Heights
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Accomodation was good but customer service much to be desired”
Reviewed 4 June 2011

The room was great but the friendly welcome was non existent. The gentleman at reception if you can call him a gentleman was much to be desired. The first statement was who are you with? my answer my name is *** I have a booking with you for today and I am here with a friend. Receptionist " i dont have you down at all on my bookings. My response "I only booked about 3 hours ago on the internet. His response "the owner didnt tell me that you were coming and I havent looked at my emails yet" hmmmm , "I hope you have paid the right price on line because some times booking on line come through and they are not the right price" by this time I was ready to tell him to shove his accomodation. I suggested to him that It would be a good idea to check his emails in the future. He then responded " I probably will be able to find you a room" he looked at my printed booking confirmation and stated oh yes you have paid the right price. Then gave me the key to our room. Then I have a stressful day with my ill mother and come back to get in the spa bath to unwind and relax and it doent work it is broken that just topped off my stay at this place. For those intending to stay the room was lovely , clean, Mini bar all great but the receptionist and spar finished me off for good I would never again will I say here.

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank wombat4399
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (16)
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English first
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Additional Information about Ringwood Lake Inn

Property: Ringwood Lake Inn
Address: 327 Maroondah Hwy, Ringwood, Maroondah, Victoria 3134, Australia
Region: Australia > Victoria > Greater Melbourne > Maroondah > Ringwood
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Ringwood
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ringwood Lake Inn 3*
Number of rooms: 21
Official Description (provided by the hotel):
Ringwood Lake Inn is a family owned motel and believes that every guest is an important guest. Your hosts Barry and Jacquie Saunders will make you feel welcome and at home as soon as you arrive. Our breakfast room offers a healthy continental buffet choice at $15.00 per person catering to all guests and most requirements including gluten free breads. If you have special breakfast requirements talk to us before you arrival and we will endeavor to accommodate your needs. Our Office hours are strictly 7am - 9pm Monday to Friday and 8am -9pm Saturday and sunday, if you will be arriving out of our office hours please ring and arrange to have after hours keys left for your arrival all rooms arriving after 9pm must be pre paid with a credit card . ... more   less 
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