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“good nights sleep”

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PARKROYAL Melbourne Airport
Ranked #2 of 7 Hotels in Tullamarine
Certificate of Excellence
Timboon, Australia
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“good nights sleep”
Reviewed 20 March 2013

we stayed in this family room the night before an early flight. The room was superb. There was no noise. We did ask for a roll away bed that never came, but with a king size bed, and being too tired to wait up for it if we called them to bring it, we just slept with our youngest in the bed. The short walk over to the airport, meat we had a stress free start to our trip. Price may seam high for just a bed for the night, but it was lovely, and for taing the stress out of the day, i would stay again!

Room Tip: we booked through online through another compay, make sure you get them to write down you need a rol...
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  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank familyOf5vic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPRMLA, General Manager at PARKROYAL Melbourne Airport, responded to this review, 25 March 2013
Dear familyOf5vic,
Thank you for taking the time to share your experience following your recent stay.
I was pleased to read you enjoyed our convenient location and our family rooms. I was however disappointed to hear you didn’t get a rollaway bed during the stay. Please accept my person apologies. I’m pleased you were still able to be comfortable in our King size bed.
Once again, thank you for sharing you experience and we look forward to welcoming you and your family back to the hotel in the future.
Kind Regards,
Michael Johnson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (467)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
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English first
Sydney, Australia
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 March 2013

I haven't stayed here for a year or more since the hotel was another brand. However the Parkroyal was better than I had hoped.

A large and comfortable room, view over the city, fantastic gym, excellent $20 pre book breakfast buffet and very good room service

The staff were also very efficient

Room Tip: A high floor will get you a view to Melbourne city or across the tarmac for plane spotters
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  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cbe28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPRMLA, General Manager at PARKROYAL Melbourne Airport, responded to this review, 25 March 2013
Dear cbe28,
Thank you for sharing your experience with your fellow travellers.
I was pleased to read you enjoyed your stay in the hotel and that we exceeded your expectation.
We have and ongoing refurbishment plan in place with the new gym completed in October last year.
Once again, thank you for sharing your experience and we look forward to welcoming you back again in the near future.
Kind Regards,
Michael Johnson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
hobart
Level Contributor
98 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 19 March 2013

Yes you pay for what you get - but for an overnight stay when flight connections are of concern - its perfect. By the time you work out the cost of hiring a car/Skybus/taxi into the city it remains an economic option. We had dinner in the Hotel restaurant too. Cant recall the name but no complaints from us with the set price menu with matching wines. Good portion sizes (for a change) and staff were attentive to our needs. Just so handy being so close to the airport and we didnt have to get up too early to start our holiday. Wotif.com had the best rate which included the buffet brekkie.

Room Tip: Pay a little extra for a runway view - worth it!
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  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mintie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPRMLA, General Manager at PARKROYAL Melbourne Airport, responded to this review, 25 March 2013
Dear mintie,
Thank you for taking the time to share your experience following your recent stay.
I was pleased to read you enjoyed our convenient location to the airport, runway view, dinner in our restaurant and the service our staff provided.
We look forward to welcoming you back again in the future.
Kind Regards,
Michael Johnson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Didim, Turkey
Level Contributor
87 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 19 March 2013

We stayed overnight as we had an early flight the following morning.
Room was comfortable and clean. Reception staff efficient. Easy access to and from airport terminal. Dined in restaurant. The food/service were good.
Wifi expensive and we didn't bother for one night.
Can't beat it for convenience/access to airport terminal. Would stay again.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JM1609
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPRMLA, General Manager at PARKROYAL Melbourne Airport, responded to this review, 25 March 2013
Dear JM1609,
Thank you for sharing your experience following your recent stay.
I was pleased to read you enjoyed our convenient location to the airport terminal, comfortable rooms, Airo restaurant and the service our team provided. You will be pleased to know we offer complimentary Internet access to our loyalty members or if you book our Superior/ Deluxe room type for your next visit.
Once again, thank you for sharing your experience and we look forward to welcoming you back to the hotel in the future.
Kind Regards,
Michael Johnson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
shepparton
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 March 2013

Great room, great bed, comfortable stay easy to access from the car park. We organized and booked the room which included free parking for the night. THe problem is when you try to redeem the free night, you have to go to the hotel prior to picking up your car then go and get the ticket paid, then take to reception after a long trip this is absolutely crazy. I ended up in a huge sweat after having to go down and try and revise a payment after which I received no refund or parking fee reimbursement. I got stitched up and cost me nearly 40 minutes which was a total, waste of time! Once burnt not again!,,,

Room Tip: Don't wait for the reimbursement, demand it on checkout!
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  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gsnox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPRMLA, General Manager at PARKROYAL Melbourne Airport, responded to this review, 19 March 2013
Dear gsnox,
Thank you for spending the time to write a review following your recent stay.
I was pleased to read you appreciated our room, bed and convenient location. I was however disappointed to hear your parking experience did not meet your expectation. Please accept my personal apologies for the inconvenience caused.
Our park and stay package does require the parking ticket to be validated by reception prior to returning to your vehicle – my apologies that this was not explained on check in.
Once again, thank you for your feedback and we trust we can welcome you back again in the future.
Kind Regards,
Michael Johnson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
30 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 16 March 2013 via mobile

Pleasant hotel - stayed a night to catch an early morning flight.
Friendly staff but the breakfast was expensive and there was road works going on during my stay which made it difficult for me to locate the entrance.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DaisyC153
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPRMLA, General Manager at PARKROYAL Melbourne Airport, responded to this review, 19 March 2013
Dear Daisy C,
Thank you for sharing your experience following your recent stay.
I was pleased to read you overall enjoyed your stay. I was however disappointed to hear you had problems locating the hotel due to construction. I’m pleased to advise these airport works are now completed. Please accept my personal apologies for the inconvenience caused.
Once again, thank you for your feedback and we look forward to welcoming you back again in the future.
Kind Regards,
Michael Johnson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
bendigo
Level Contributor
71 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 14 March 2013 via mobile

We stayed here for 2 nights, one night at the start of our honeymoon and one night at the end, purely due to convenience with our early/late flight times. We honeymooned on 3 different islands in Vanuatu and out of all the hotels we stayed at during the 2 weeks, the Park Royal were the only ones that acknowledged our honeymoon and gave us champagne and strawberries on both stays. We were very impressed by the gesture!
Also, our air con wasn't working the first night so we phoned the desk to ask if someone could look at it for us. Someone arrived at our door within a couple of minutes and moved us to the penthouse suite for no extra charge... not sure if the honeymoon factor played into that or not but again, we were really impressed by their response.
The rooms are nice, beds are really comfy and the runway view is awesome! We'd stay here again.
Thanks Park Royal!

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank addicted2travel78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMPRMLA, General Manager at PARKROYAL Melbourne Airport, responded to this review, 19 March 2013
Dear addicted2travel78,
Congratulations and thank you for taking the time to share your experience following your recent stay.
I was pleased you enjoyed your stay in the hotel include our nice rooms, comfortable new beds, runway view and the service our team provided.
We trust you had a lovely honeymoon and we look forward to welcoming you back again in the future.
Kind Regards,
Michael Johnson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about PARKROYAL Melbourne Airport

Property: PARKROYAL Melbourne Airport
Address: Arrival Drive, Melbourne Airport, Tullamarine, Victoria 3045, Australia
Phone Number:
Region: Australia > Victoria > Greater Melbourne > Tullamarine
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 7 Hotels in Tullamarine
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — PARKROYAL Melbourne Airport 4.5*
Number of rooms: 276
Official Description (provided by the hotel):
Welcome to the PARKROYAL Melbourne Airport Hotel. Feel connected at a hotel linked directly to the Melbourne Tullamarine Airport. PARKROYAL Melbourne Airport offers an unrivaled connection to Melbourne Tullamarine Airport. Rest before a flight or refresh yourself before heading home at our hotel, conveniently located adjacent to the airport with 276 spacious guest rooms. Enjoy city skyline and runway views then walk directly to the terminal via skybridge from the PARKROYAL Melbourne Airport Hotel. Our friendly PARKROYAL people are on hand to help you discover the area’s best kept secrets. You’re just minutes away from Melbourne’s top sights and attractions. Explore the local neighbourhood or take a 10 minute drive to discover the popular Sunbury Wine Region. Or venture a little further to experience the hustle and bustle of Melbourne city centre, a haven of secret cafes, fashion finds and lush parklands just 20 minutes away. ... more   less 
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Also Known As:
Parkroyal Melbourne Airport Hotel Melbourne

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