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“Good Location to airport”

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PARKROYAL Melbourne Airport
Ranked #2 of 7 Hotels in Tullamarine
Certificate of Excellence
Reviewed 14 August 2014

Stayed at the Parkroyal before our flight to Vietnam love the location as just minutes to walk to catch our flight - Check in quick will friendly staff, booked just a standard room, bed was comfortable and of a good size the room overlook the airport not the back carpark - the hotel rooms and carpet are starting to look like they need some reno work done, love the location will stay again on our next trip.

Room Tip: Any room is good.
  • Stayed: August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Thank kez2394
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig S, General Manager at PARKROYAL Melbourne Airport, responded to this reviewResponded 15 August 2014

Dear kez2394,
Thank you for taking the time to share your review on tripadvisor. I am delighted that you enjoyed so many aspects of your stay, from our friendly team to our great rooms and comfortable pillow top beds. We take all feedback from guests in the constructive manner intended and thank you for highlighting your concerns. I look forward to welcoming you back on your next trip.
Kind regards,
Craig Syphers

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Reviews (2,328)
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1,527 - 1,533 of 2,328 reviews

Reviewed 11 August 2014

Do you want to find the last guests hair in the shower - then stay here!
Do you want the check in staff to be rude & completely unhelpful- then stay here
If you want to stay in a hotel where there has obviously been no maintenance - cracked grout, chipped & flaking paint -t hen stay here !

  • Stayed: August 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Pan Pacific Hotels Group
3  Thank Felix B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig S, General Manager at PARKROYAL Melbourne Airport, responded to this reviewResponded 15 August 2014

Dear Felix B,
Thank you for your review. I was very disappointed to read of your recent experience, please accept my apologies that it was not up to our PARKROYAL standard. Rest assured, your feedback has been passed on to the relevant managers to action accordingly. Thank you for providing us with the opportunity to improve. I look forward to the opportunity to welcome you back.

Kind regards,

Craig Syphers

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Reviewed 9 August 2014

This hotel is perfect as it is only several hundred metres from the airport terminal. We arrived in Melbourne on a late flight and just wanted to crash. We collected our luggage and arrived at the hotle within 2 minutes.

We checked in and received good service. The room was spacious and clean with a great view,
I must say I was worried that it would be noisy but it wasn't at all.

The beds were very comfy with great pillows.

  • Stayed: August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank finerthingsinlife23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig S, General Manager at PARKROYAL Melbourne Airport, responded to this reviewResponded 11 August 2014

Dear finerthingsinlife23,
Thank you for sharing your positive review. I am delighted that you found the hotel was a perfect option following your late flight. I am so pleased that you enjoyed a good nights sleep, with our pillow top beds and great views through our double glazed windows. I look forward to welcoming you back again.
Kind regards,
Craig Syphers

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Reviewed 9 August 2014

We stayed here after arriving in Melbourne too late at night to get a flight home. Great location as you simply walk across the road once you clear Immigration and Customs. There is 24 hour desk service so checking in is no problem whatever time you arrive.
Our room was what you would expect at a Parkroyal hotel, clean, well maintained and functional.
The night we arrived the hotel was booked out so if planning to stay, book ahead.

Room Tip: Just book ( and pay ) ahead as it does get very busy.
  • Stayed: August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Schlepper1939
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig S, General Manager at PARKROYAL Melbourne Airport, responded to this reviewResponded 11 August 2014

Dear Shlepper1939,
Thank you for taking the time to share your review. I was delighted to read that we exceeded your expectations. We aim to take the hassle out of flying, and am pleased that you found your stay so seemless, after your late flight. Thank you for also sharing your tip, as it does pay to book ahead – we offer great Early Bird & advanced purchase rates. I look forward to welcoming you back.
Kind regards,
Craig Syphers

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Reviewed 8 August 2014

We've stayed here twice & will again. It's convenient, great rooms & fabulous beds. The staff are professional & really efficient. We have stayed on both sides, the runway side is noisier but it's negligible & the views over the airport make it worthwhile staying in these rooms. The bar & cafe are excellent, great food, reasonable prices. Last visit we had the buffet breakfast, it was one of the best we have had, great options, quality food choices, good coffee. The Parkroyal is not cheap but it is much better than the other Tullamarine options.

  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank ontheroad181
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig S, General Manager at PARKROYAL Melbourne Airport, responded to this reviewResponded 11 August 2014

Dear ontheroad181,
Thank you for your great review. I am delighted that you enjoyed so many aspects of your recent stays with us, from our pillow top beds to our great buffet selections in Airo. It is wonderful to hear that it is one of the best you have ever had! I have passed on your positive feedback to the team to congratulate them on a job well done. I look forward to welcoming you back again.
Kind regards,
Craig Syphers

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Reviewed 8 August 2014

Very happy with our stay. Room was very clean and quiet. Large space for family of 4 overnight. Beds were comfy and service was very good. Stayed in a superior twin runway. A variety of eating options and very close access to airport. Hope to stay again.

  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Kate B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig S, General Manager at PARKROYAL Melbourne Airport, responded to this reviewResponded 11 August 2014

Dear Kate B,
Thank you for sharing your review of our spacious superior twin rooms. I am delighted that it was a great option for you and the family; and that you enjoyed a comfy night’s sleep in our pillow top beds and good service from our team. I look forward to welcoming you back again too.
Kind regards,
Craig Syphers

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Reviewed 7 August 2014

Staying at the Melbourne Airport Parkroyal prior to and on the return from an international flight is fantastic. Enables the traveller to wind down the night before a morning departure - you are already at the airport ready to go. On the return home you just grab your bags, cross the road, grab a drink or two and head to bed. Next day waking refreshed and ready to make the journey home.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Pan Pacific Hotels Group
Thank Kim C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Craig S, General Manager at PARKROYAL Melbourne Airport, responded to this reviewResponded 11 August 2014

Dear Kim C,
Thank you for sharing your review with your fellow travellers. We aim to take the hassle out of flying – it’s nice to know we are heading in the right direction. I look forward to welcoming you back for another refreshing stay.
Kind regards,
Craig Syphers

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about PARKROYAL Melbourne Airport

Address: Arrival Drive, Melbourne Airport, Tullamarine, Victoria 3045, Australia
Phone Number:
Region: Australia > Victoria > Greater Melbourne > Tullamarine
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 7 Hotels in Tullamarine
Price Range: £139 - £230 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — PARKROYAL Melbourne Airport 4.5*
Number of rooms: 276
Official Description (provided by the hotel):
Welcome to the PARKROYAL Melbourne Airport Hotel. Feel connected at a hotel linked directly to the Melbourne Tullamarine Airport. PARKROYAL Melbourne Airport offers an unrivaled connection to Melbourne Tullamarine Airport. Rest before a flight or refresh yourself before heading home at our hotel, conveniently located adjacent to the airport with 276 spacious guest rooms. Enjoy city skyline and runway views then walk directly to the terminal via skybridge from the PARKROYAL Melbourne Airport Hotel. Our friendly PARKROYAL people are on hand to help you discover the area’s best kept secrets. You’re just minutes away from Melbourne’s top sights and attractions. Explore the local neighbourhood or take a 10 minute drive to discover the popular Sunbury Wine Region. Or venture a little further to experience the hustle and bustle of Melbourne city centre, a haven of secret cafes, fashion finds and lush parklands just 20 minutes away. ... more   less 
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Also Known As:
Parkroyal Melbourne Airport Hotel Melbourne

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