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“Convenient for the Airport”

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Quality Hotel Melbourne Airport
Ranked #4 of 7 Hotels in Tullamarine
Katoomba, Australia
Level Contributor
63 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Convenient for the Airport”
Reviewed 20 July 2014

I booked this hotel as I had an early morning meeting close to the airport. Check in was friendly and fast. The room was a little basic and could probably do with some refurbishment.
The noise from the room above was a nuisance until late when it went quiet, sounded like someone running around.
The restaurant was reasonable, the food excellent and the service by the guy initialy great, this went down hill when someone else took over.
Beds are comfortable, rooms have no road noise. Breakfast can be recommended and the staff at breakfast very helpful and friendly.

Room Tip: Ask for a room on the first floor.
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  • Stayed July 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jim343
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raghda Y, Front Office Manager at Quality Hotel Melbourne Airport, responded to this review, 30 July 2014
Dear Jim343,

Thank you for taking your time to share your review. I'm sorry the room is quite dated, currently we are doing renovations to all of our old rooms. We hope you can come back next time so we can give you one of our renovated rooms and you can judge it for yourself.

I'm delighted that you enjoyed your dinner and breakfast, we certainly don't want you going hungry whilst you stay with us. I will bring up our service skills during our next restaurant meeting, thank you for bringing this to my attention.

Kind Regards
Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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588 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (125)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
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English first
Adelaide, Australia
Level Contributor
160 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 246 helpful votes
Reviewed 19 July 2014 via mobile

We stayed only one night after travelling over from South Australia waiting for our flights the following day. Although it was only a quick stop over we were more than happy with our stay. Check in was fine and staff were very helpful. Room was large , modern and very clean. We had dinner at the in-house restaurant which was good as well. Would defiantly stay again

Stayed July 2014, travelled with family
Helpful?
2 Thank Magpieman4361
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raghda Y, Front Office Manager at Quality Hotel Melbourne Airport, responded to this review, 30 July 2014
Dear Magpieman4361,

We appreciate you taking your time to review our Hotel. I'm delighted that you enjoyed your stay, we certainly do like to make it easy for our guests to relax before their flights. We hope to see you again in the future.

Kind Regards
Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 18 July 2014

The rooms are not that great and bedding isn't the best for the price. Older kind of rooms but the location is fantastic if you want to stay close to the airport and they have free airport shuttles that drop and pick off 24/7. Saved us about 100 bucks of taxi fares as we were in and out of the airport twice. I'd stay here again.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank souja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raghda Y, Front Office Manager at Quality Hotel Melbourne Airport, responded to this review, 30 July 2014
Dear Souja,

Thank you very much for taking the time to review our Hotel.
We understand that the property is outdated, we are new owners who took over this property in December 2012 and since we took over, we have slowly been renovating the property room by room. I don't know if you notice the renovations going on during your stay, However, we are trying the very best we can to improve the property.
We hope you can come back next time so we can give you one of our renovated rooms and you can judge it for yourself!

Kind Regards
Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Queanbeyan, Australia
Level Contributor
59 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 16 July 2014 via mobile

Basic older style motel/hotel with bar and restaurant. Relatively quiet given its proximity to the airport. Efficient shuttle to airport friendly staff. Other restaurants close by. Very large family room.

Stayed July 2014, travelled with friends
Helpful?
Thank Leap601
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raghda Y, Front Office Manager at Quality Hotel Melbourne Airport, responded to this review, 30 July 2014
Dear Leap601,

Thank you for your review on tripadvisor. I'm very happy to hear our services suited your needs well. I hope being close to the airport and using our shuttle service took the stress out of your travels. We hope to see you in the future.

Kind Regards
Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
99 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 14 July 2014

All we needed was somewhere close to the airport to sleep for the night, before an airport pick up early in the morning.

I am so glad that we didn't spend a fortune on one of the major chains closer to the airport. The room was clean, comfortable and we had enough space for what we needed. Sure, it has an 80's style of decor, but not the daggy looking decor that makes you cringe! With a toddler and a 12 year old, it suited the purpose perfectly.

The room was a little drafty on the freezing, windy night we stayed there, but we set the heater to 24 overnight and slept very comfortably.

If you want to utilise the free wifi, you need to head to reception to get the password. While we were keen to use wifi, we didn't bother with this as the night was too cold and windy. It would be great if this was given to you upon check-in instead.

In the morning, we ate breakfast in the hotel's restaurant which was delicious, especially for a hotel buffet. When you seek budget accommodation, you do tend to expect budget amenities and food. However the breakfast was surprisingly delicious - no cheap shortcut or processed foods were used. I'd stop in for breakfast if i was in the area!

The free shuttle to the airport was quick and easy, it didn't take as long as I expected.

I would have no hesitation in returning to Quality Hotel Melbourne Airport for our next airport run!

  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank melbmum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raghda Y, Front Office Manager at Quality Hotel Melbourne Airport, responded to this review, 30 July 2014
Dear Melbmum,

Firstly I would like to thank you for taking your time to review our Hotel.
I'm absolutely delighted that you enjoyed your time with us. We like to make your stay as easy as possible so I'm glad the shuttle service worked well for you.

Melbourne is famous for its unpredictable weather so I'm glad the heater kept you warm on that freezing night, it is still just as cold!!

I'm very sorry your weren't offered the free WIFI on check in, I will bring this up at our next meeting to ensure no one else misses out, thank you for bringing this to my attention.

Lastly, thank you for your kind words about our breakfast buffet, we certainly don't want you leaving hungry so for only $15.00 you can eat all you like!

I look forward to welcoming you back when you return.

Kind Regards
Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Echuca, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 July 2014

This was the perfect spot to stay before our flight out the next morning as a family of 4. The room was very comfortable and clean. We had a beautiful meal in the restaurant and very good service. Was a shame we didn't find out about the airport courtesy bus and car storage until the day we arrived. Will certainly use this hotel again and recommend it to friends and family.

  • Stayed June 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Darlene K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raghda Y, Front Office Manager at Quality Hotel Melbourne Airport, responded to this review, 30 July 2014
Dear Darlene,

Thank you very much for your kind review. We're delighted you and your family enjoyed your time with us. I'm very sorry you didn't find out about our car facilities until you arrived. Our car parking is simply $7.00 per night whilst your away, the shuttle service is complimentary and runs 24 hours! I look forward to seeing you when you return.

Kind Regards
Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tannum Sands, Australia
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 9 July 2014

Perfect for the before or after airport accommadation. The room was large and well appointed, bed and pillow comfortable. Very efficient airport transfer. Good location with a good choice of quick eateries very close by.

  • Stayed July 2014, travelled solo
    • Value
    • Rooms
    • Service
Review collected in partnership with this hotel

Helpful?
Thank ryanscon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raghda Y, Front Office Manager at Quality Hotel Melbourne Airport, responded to this review, 30 July 2014
Dear Ryanscon ,

Thank you for taking the time to write this review. I'm delighted that you enjoyed your stay with us. I'm glad you enjoyed the convenience of being near the airport, it lets you sleep in that little bit more! We hope to see you again in the future.

Kind Regards
Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Hotel Melbourne Airport

Property: Quality Hotel Melbourne Airport
Address: 265 Mickleham Rd, Tullamarine, Victoria 3049, Australia
Region: Australia > Victoria > Greater Melbourne > Tullamarine
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 7 Hotels in Tullamarine
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Quality Hotel Melbourne Airport 3.5*
Number of rooms: 82
Official Description (provided by the hotel):
We have 82 rooms located only 4 kms from Melbourne Airport. We are a 3.5 star property with a la carte restaurant and cocktail lounge, outdoor swimming pool and spa. All our rooms have french doors overlooking courtyard or the pool. Ask about our Parking package? We offer free off street parking, foxtel & Courtesy Transfers to Melbourne Airport. Our 4 conference rooms catering and conference facilities for up to 180 people. ... more   less 
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Also Known As:
Hotel Melbourne Airport
Quality Inn Tullamarine

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