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Sunset Waters Holiday Villas
Reviewed 14 August 2013

Wow, what a view BUT no clean linen when staying 11 days and then had instructions for cleaning before we left. Never in the past 30 years of travel both here and overseas have we had to vacuum, clean bathroom and mop floors. More, the plumbing needs attention too, the shower doesn't drain so when showering you stand in a couple of inches of water, the toilet runs continuously and won't turn off unless you go back and tap it a few times, a nuisance during the night and what the waste of water. Add to that the ants that keep returning even after spraying and also the main bedroom doesn't have a light bulb that glows so you have to do everything from the hallway light. Couldn't even go to bed early and have a read. No one available for service.
Had these instructions been posted on the website we wouldn't have paid and come here. When paying upfront you have no come back and then they still take an imprint of your credit card.

Just my perception

May

  • Stayed: August 2013, travelled on business
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Thank Elizabeth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
askmeaboutwa, Owner at Sunset Waters Holiday Villas, responded to this reviewResponded 20 August 2013

After every guests checks out, I personally double check our cleaner's work including checking all lights and drains and insect activity. There is always a balance between providing a beautiful garden environment and keeping the insects out of the villa! I do apologise to Elizabeth B (who I presume is the guest that booked Villa 1 on 4 to 14 Aug 2013 under a different name via Needitnow, a discount online site). I have been away on annual vacation and was not there on 4 August to double check our cleaner's work. However, I do note that this guests was personally checked in by our staff member Judy who also provided her home and mobile numbers for assistance. Judy lives 5 minutes away and was not contacted by this guests to resolve any of her issues during her 11 night stay. We have a very responsive plumber who is aways happy to remove items such as long hair that occasionally block the shower drains during our guests' stays. I do know that Judy replaced the light bulb in the main bedroom on 15 August as she sms'd me to ask where the spare light bulbs are stored. Finally, we make no apology for providing all our guests with the choice of cleaning up after themselves or paying us to do that, I have always believed that it is unfair to expect tidy and clean guests to underwrite the additional cleaning costs for untidy and /or busy guests. All of our advertising clearly describes our villas as "self catering" as specified by AAA tourism (they do all star ratings in Australia). Self catering is a category description for accommodation that does not provide the daily servicing that the "Serviced" category does provide. I would liked to thank Elizabeth for highlighting the fact that some guests do not understand this. I have just updated our accommodation description on Trip Advisor to help clarify this matter for guests like Elizabeth. I have also rewritten our "cleaning tips" notice to guests so that they do not misunderstand it and think that they are expected to "vacuum, clean the bathroom and mop" when they are already leaving their villa in a reasonable and tidy state.

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9 - 15 of 19 reviews

Reviewed 7 March 2013

There are 3 villas available with parking space if you plan to rent a car during you stay in Perth. It's situated in a quiet neighbourhood and you will appreciate the stunning view of the Scarborough beach!

everything that you need ie grocery store, beach, f&b outlets, bus stop is just a 10 mins away by foot. The villa has everything you need - think of your home, and they have it all. Fully equipped with kitchen utensils, pots and pans, clean refrigerator, microwave, stove and oven, baby chair and cot, clean and crisp linens, comfy beds and sofas, clean bathroom, tv, clothesline, wifi and even a courtyard for your tea time or BBQ party. You can also wash your clothes using the washing machine at the common area.

Basically, it serves as a perfect home during your vacation! It served me well as I was there twice, first with a bunch of friends and second time was with my husband and my baby boy. We enjoyed Perth because of our comfortable stay. Highly recommended!

Room Tip: Villa 1 has the best view.
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  • Stayed: November 2012, travelled with family
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Thank Jasmin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2013

arrived at these villas after a very tiring flight to Perth the start of our Austrailian adventure.we were pleasantly surprised we shared a 2 bedroomed villa with friends,the location was good set in a quiet area a few minutes from the centre of scarborough.very clean with everything you needed.could be a problem for handicaped or elderly as set on steep hill but all in all a good base for anyone staying in Scarborough.

  • Stayed: December 2012, travelled with friends
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Thank Val B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 February 2013

The Villas are fine and good space.
However the Owner had promised that there were WIFI in all villas and this was one reason why I picked this place . BUT the internet was not available and Owner suggested me to sit in laundry.
Veranda spacious =but does not have any shade during daytime.
Bedroom in Villa 1 is next to veranda of Villa 2 so if you try to sleep while villa 2 has people on veranda talking and drinking it becomes a issue.
They want you to celan the villa etc before leaving but when I came the plates and glasses were sticky from grease and had to clean before use.

Room Tip: Villa 3 has Internet and only owners veranda next to bedroom
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  • Stayed: February 2013, travelled on business
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Thank hojkong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
askmeaboutwa, Owner at Sunset Waters Holiday Villas, responded to this reviewResponded 6 May 2013

The WIFI signal strength in villa 1 has been a considerable technical challenge. We have a directional antenna pointed at the complex and a repeater inside the building. The WIFI did work for this guest but the signal strength was low and variable due to the distance from our repeater, the metal roof of the building, the solid brick walls and variable transmission when there is a high level of humidity (we are 350 metres from the ocean). We have recently installed our 4th technical fix for this problem by upgrading to WIFI n series. This has twice the range of g series and is faster. I am pleased to announce that ALL of our villas now have strong WIFI signals. It is also worth pointing out that we charge $20 a week (which equates to $2.86 per 24 hours) for WIFI access. Please compare this to hotel rates that are often around $5 per hour!

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Reviewed 30 January 2013

These villas are an excellent choice if you are looking for somewhere to stay with a young family. We stayed in Villa 1 which has the best of the views, it was very well equipped with high chair and a cot which was kindly set up for us. There are also some very good washing facilities on site, each villa has it's own courtyard and the evening breeze cools the place nicely on hot evenings.

The villas are a bit old but are in exceptional condition and perhaps one of the cleanest places I have ever stayed. The shower was excellent with on demand hot water (watch yourself on the kitchen tap) and the beds and linen appeared to be brand new and of very good quality.

The villas are about 5-10mins away from the beach depending on your walking pace but if you want a quiet time in Scarborough this is an advantage. The supermarket is a few mins walk away and you can easily get to all the local beaches and attractions within a short drive.

The owner was very helpful and provided us with great advice on beaches and things to do. I would highly recommend Sunset Waters. The only thing I would point out is that whilst wifi is available on site it's not great in villa 1. A bonus if you want to leave the online world behind but a bit of a challenge if you need to be online. Mobile 3G reception is very good though.

Room Tip: Villa 1 has the best views
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  • Stayed: January 2013, travelled with family
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Thank AdamWorld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 November 2012

The manager was very helpful and friendly. Although the building was from the 60's, the interior was very comfortable, clean and everything we expected from a modern facility. We would recommend these villas to anyone who was looking for a quiet location not far from the beach front.

  • Stayed: November 2012, travelled as a couple
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Review collected in partnership with Quickbeds
2  Thank Travellers-R-Aussies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 November 2011

Spacious, quiet and comfortable with very comfortable beds. Great blackout curtains. I travel on business but don't like to eat out every night so it was fabulous to have a full kitchen at my disposal. There is a supermarket very close by (not open Sundays), and also a Bikram yoga studio nearby if you're a hot yoga fan. No regrets about not staying at the nearby hotel. The host is very helpful and has lots of good local tips. Note though the rooms do not have a phone in them. The wifi connection is OK, but was dropping out a bit (and then reconnecting quickly). The wifi is however very good value - $20 for a week - compared to hotels which will often charge $20 for a day in Australia.

  • Stayed: November 2011, travelled on business
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1  Thank RozKiwi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sunset Waters Holiday Villas

Address: 38 Filburn St, Scarborough, Stirling, Western Australia 6019, Australia
Region: Australia > Western Australia > Greater Perth > Stirling > Scarborough
Amenities:
Beach Free Parking Kitchenette
Hotel Style:
Ranked #7 of 9 Speciality Lodging in Scarborough
Price Range: £71 - £125 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sunset Waters Holiday Villas 3*
Number of rooms: 3
Official Description (provided by the hotel):
Sunset Waters Villas at Scarborough Beach are spacious, self contained, self catering units that are single story, with 2 bedrooms and a private garden courtyard. The Scarborough beach front with its sweeping sandy shore and clean blue waters, restaurants, cafes and shops is only a 4 minute stroll from our quiet residential street. We are 15 to 20 minutes drive from Perth city and 35 to 40 minutes drive from Perth airport. Our minimum stay is 3 nights. For your privacy, each villa is not serviced during your stay. Weekly servicing and checkout cleaning is available for an additional fee. Laundry facilities, cleaning equipment and cleaning materials are provided free of charge for guests that wish to self clean. ... more   less 
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