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“Really pleasant renovated hotel”

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Rendezvous Hotel Perth Scarborough
Ranked #1 of 6 Hotels in Scarborough
Certificate of Excellence
Reviewed 25 November 2013

The hotel has recently has it's rooms renovated with excellent results. The rooms are big, clean with a modern feel to them.
Plenty of space to work or relax.
Most rooms have a great view out onto the ocean.
As for breakfast, you have the option of the hotel restaurant or the Dome Cafe that is located within the hotel.
If you exit the hotel from the backdoor, you find yourself within about 1 minute from the beach.
Dinner at the hotel was also pretty good with many options around the hotel. Parking is also a breeze.
Overall, really recommended.

Room Tip: Ask for a high floor room
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  • Stayed: September 2013, travelled on business
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Thank Nadav77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Justin P, General Manager at Rendezvous Hotel Perth Scarborough, responded to this reviewResponded 3 December 2013

Dear Nadav77,

I was delighted to read your kind words and to know that your experience exceeded your expectations. We aim to offer all of our valued guests this level of service and I thank you for taking the time to affirm we are providing it.

We hope to have you with us again.

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3,278 - 3,284 of 3,856 reviews

Reviewed 25 November 2013

Unfortunately our first trip to the rendezvous was soured by the staff member on the front desk who checked us in. Having purchased socopons to stay a couple of nights my interaction with the front of house staff member left me feeling like a fraud! I was briskly told that her system did not have me booked in for the higher package and quickly asked for my identification so that it could be photocopied. We were then booked into a room that over looked a major intersection and left the front desk doubting our worth..... A horrible way to start a couple of nights away without children. Such a rare a special time. What made our time away was the warmth and hospitality of Kutu in the club loung. Other Staff could learn so much from the warmth and friendliness that exudes from this man. He is a gem and should be rewarded.

  • Stayed: November 2013, travelled as a couple
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Thank Caroline B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Justin P, General Manager at Rendezvous Hotel Perth Scarborough, responded to this reviewResponded 4 December 2013

Dear Caroline B,

I am deeply disappointed to hear that your first impression of the Hotel fell short of the standard we wish to offer our guests.

I would like to follow up on the arrival process in a bit more detail and would appreciate it if you could contact me on j.philip@rendezvoushotels.com so that we can arrange a time to talk.

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Reviewed 24 November 2013

We were given a very nice room with great views. This rating could have beeen five, however because we booked one night and then later booked an extra night, our room was almost not serviced and our key card wouldn't work the second day as we were only staying for one night! All easily rectified, just takes the shine off. I also don't know why staff needed to check the mini bar at 3 pm. each day either. Just a short rap on door and in. Never had that happen before.
As stated, just short of the mark.

  • Stayed: November 2013, travelled as a couple
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Thank sueandjim78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Justin P, General Manager at Rendezvous Hotel Perth Scarborough, responded to this reviewResponded 26 November 2013

Dear sueandjim78,

I am so glad to hear that your stay with us was a positive experience and that you appreciated the newly refurbished rooms and views. I apologize that a simple request such as staying an extra night caused such an issue; and I will take this up with the team. I will also take up your comment about the way the team went about checking the mini-bar as they certainly should have waited between knocking on the door and entering the room. I apologize for this slip up in service and we shall endeavor to make this process smoother.

Again, thank you for your kind words and we hope to have you with us again.

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Reviewed 23 November 2013

My wife and I just a couple week ago had a overnight stay with breakfast.We were not impress with the room as the room that we received was for disable,and we don't really understand the reason except that maybe they so a young couple and they choose to give us a cheep room of their list. ,As was already later afternoon we did'not want go downstairs again and explain cos we already had not much time to go the the pool but especially the spa we were looking for,unfortunately didn't work so we just decide to have dinner at some local restaurant ABSOLUTELY STAY AWAY FROM THE THAI ONE.Over all we will not go back in this condition.The breakfast was good and rich may i will go only for breakfast.Hope this will help you to choose a better place cheers

  • Stayed: November 2013, travelled as a couple
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Thank Venturo G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Justin P, General Manager at Rendezvous Hotel Perth Scarborough, responded to this reviewResponded 26 November 2013

Dear JesusLovesYou2013,

Thank you for your feedback, and our apologies that the room was not to your satisfaction. As with most hotels a percentage of our rooms are designed for our accessible guests which does mean that when the Hotel is fully booked these rooms are sometimes allocated to other customers. The main difference is these rooms offer facilities that are able to accommodate guests with a range of disabilities.

An abundance of dining options will be made available to the public in the very near future with the opening of The Esplanade precinct, which shall add tremendously to the choices our guests have. I am glad to hear that you enjoyed your breakfast, and for your future reference, Straits Cafe is open for dinner and lunch, as well there being all day dining options for all in-house guests, and tapas at the Lobby Bar.

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Reviewed 21 November 2013

Large rooms with fantastic views. Told that hotel had finished major refurbishment but really only rooms and lobby complete.
The car park was a nightmare with confusing or non-existent signage. Rusty water leaked on our car and we were lucky it didn't damage the paintwork!
The pool itself was lovely but the surrounding pergola and gardens need significant work. The pergola timbers were rotten & most of the plants were dead or dying.
Asked staff when the pool would be upgraded and was told it will be some time as the refurb ahead run over budget
We had a 3- night deal so overall it was reasonable value for money. Would stay there again if the rate was reasonable.

  • Stayed: November 2013, travelled as a couple
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Thank juutan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Justin P, General Manager at Rendezvous Hotel Perth Scarborough, responded to this reviewResponded 26 November 2013

Dear Juutan,
Thank you for your feedback. The Hotel has in fact undergone a total refurbishment of rooms, the bar, the restaurant, the Club Lounge, the Lobby and the 25 meeting spaces we now offer. I am delighted to hear that you appreciated your room and the views we offer.

In regards to the issues you have raised about the parking lot and the swimming pool, we are that these areas are not yet the same level as the rest of the Hotel and we are working on a plan to bring them up to this standard. I apologize for any inconvenience that this caused you during your stay with us, and we hope to greatly improve these areas before your next stay with us.

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Reviewed 16 November 2013

This was our first trip to Perth and so glad we chose to stay at this hotel. The staff were very welcoming and hospitality during our 7 night stay was very satisfactory. Very comfy room on the 20th floor overlooking the pool and ocean. The buffett breakfast was a perfect start to the day with a great selection to choose from. The location of the hotel was great and easy access to the freeways to get around.
I don't know why some of the past reviews have been so negative. We will definitely stay here again in the future. No complaints :) Carol

  • Stayed: November 2013
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2  Thank CarolGatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2013

Very comfortable hotel, great lobby lounge, great breakfast. Beach only 1 minute walk away. Will be back! Restuarants are near by but not a massive variety, make sure you grab a cab to City Beach to Clancys Fish & Chips, most amazing view of the sunset!

  • Stayed: November 2013, travelled as a couple
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1  Thank Zeina N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Justin P, General Manager at Rendezvous Hotel Perth Scarborough, responded to this reviewResponded 15 November 2013

Dear Zeina N,

Thank you so much for your kind words. We are so happy to hear that your stay with us met your expectations and that you appreciated our unique location. We hope that your all round positive experience will see you staying with us again.

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Additional Information about Rendezvous Hotel Perth Scarborough

Address: The Esplanade, Scarborough, Stirling, Western Australia 6019, Australia (Formerly Rendezvous Observation City Hotel)
Phone Number:
Region: Australia > Western Australia > Greater Perth > Stirling > Scarborough
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Scarborough
Price Range: £83 - £144 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Rendezvous Hotel Perth Scarborough 4.5*
Number of rooms: 336
Official Description (provided by the hotel):
Rendezvous Hotel Perth Scarborough is the essential beachside destination overlooking the sparkling blue Indian Ocean and beautiful Scarborough Beach with fully renovated guest rooms and suites. Only 30 minutes from the airport and 15 minutes from Perth's central business district, you have the beach at your doorstep and easy access to the area's main attractions. Enjoy one of the 336 luxuriously renovated rooms and suites featuring smart design and modern technology. Our first-rate facilities include wining and dining options in the hotel's restaurant and bar, plus quality leisure facilities including a lagoon-style pool, fully equipped gymnasium and Vanilla face+body spa. If you are planning an event, Rendezvous Hotel Perth Scarborough provides tailor-made packages for up to 680 guests in facilities including 26 event spaces. ... more   less 
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Also Known As:
Rendezvous Observation City Scarborough
Hotel Rendezvous Observation City

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