We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Modern and clean but small and noisy”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Sunmoon Boutique Resort
Ranked #4 of 6 Hotels in Scarborough
Reviewed 29 July 2014 via mobile

The sunmoon was easy to get to, the staff were very friendly and helpful. The courtyard area looks lovely and tropical. Room service was quick and tasty.
The room was just pretty small and cold. Heater didn't do much and was noisy. Also we could hear people in the rooms next to and above us.
Shower guard was too small so water went all over the floor.
Pros and cons kinda balance out. Plus the room was pretty good value with free wine and Continental breakfast.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank debaroo27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John H, General Manager at Sunmoon Boutique Resort, responded to this reviewResponded 6 August 2014

Dear debaroo27

Many thanks for your review.

It's great to hear that overall your stay with us at Sunmoon Boutique Resort was an enjoyable one and you felt that the experience was value for money.

Your comments relating to the heating in your room will certainly be addressed with our Maintenance team as we are continually cleaning and servicing these units, it is important that we know where further work is required to ensure that these are up to standard.

I am pleased that you enjoyed the room amenities and your comments will be passed onto the respective teams concerned.

Thanks you again for taking the time and trouble to post your feedback on Tripadvisor.

Kind regards

Sean Spalding
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (307)
Traveller rating
Traveller type
Time of year
Language
  • More languages

185 - 191 of 307 reviews

Reviewed 26 July 2014

I stayed at the Sunmoon resort on business and found the staff to be friendly, helpful and courteous. They offered me a free upgrade in rooms as they had one available which was great. The food and level of service in the restaurant was excellent. The secure off street parking was good with plenty of spaces.

I would not hesitate to stay at the Sunmoon again.

Room Tip: As a parent, the rooms on the lower levels would be more suitable for kids.
See more room tips
  • Stayed: September 2013, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Pete T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John H, General Manager at Sunmoon Boutique Resort, responded to this reviewResponded 6 August 2014

Dear Pete T

Many thanks for taking the time to post your review.

We are pleased to learn that your recent stay with us was an enjoyable one and that you were able to take advantage of the room upgrade and facilities on the property. Be assured that your positive comments will most certainly be passed onto the respective teams as I know they will appreciate the recognition for their efforts.

Thank you again and hope to welcome you back again soon.

Sean Spalding
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 July 2014

Stayed on a Saturday night after a function in the same resort. We were out the back as we used a coupon deal. The room was neat and clean as was the bathroom. They had block out curtains that worked really well. It was a bit noisy as the car park was below us and car doors seemed to be closing a lot. The pool area was lovely. Try to get a balcony room with a sea view.

  • Stayed: July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Sandra G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John H, Front Office Manager at Sunmoon Boutique Resort, responded to this reviewResponded 16 July 2014

Dear Sandra G,

Many thanks for the feedback you provided following your recent stay at Sunmoon Boutique Resort.

I am glad to hear that you enjoyed your stay with us and that you especially found the pool area to be lovely.

In regards to the noise, I do apologise for the inconvenience, hopefully we will see you at Sunmoon again so we can find you a room that is located in a quieter area.

Once again, thank you for your kind comments, they were truly appreciated.

Kind regards,
Romina
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2014

I was unwell following a medical appointment and a long trip to Perth and the staff could not have been kinder, upgrading my room, carrying my bag, installing me into my room and then checking to see if I was ok. I was even offered room service meals without the extra charge to assist me.
The bed was very comfortable and I had no problems getting a really good night's sleep.
The room was clean, comfortable and had everything I needed.
Checking in and out was a breeze.
And the resort is located so very conveniently on West Coast Highway.
Oh - and the view over the ocean .....
Across the road are coffee shops and eateries on the beach - but I ate from the restaurant and the food and service were amazing.
Will be staying again when I am next in Perth.

Room Tip: The hotel itself is beach and street side or away from the street/beach. My room was opposite the b...
See more room tips
  • Stayed: June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Su D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John H, Front Office Manager at Sunmoon Boutique Resort, responded to this reviewResponded 16 July 2014

Dear Sufromgeraldton,

Many thanks for the wonderful feedback you provided following your recent stay at Sunmoon Boutique Resort.

I am delighted to hear that you enjoyed your stay, and am so glad that the team made your stay comfortable following your appointment; everyone was thrilled to hear how happy you were with the service you received.

I look forward to seeing you at Sunmoon when you are in Perth next, and once again, thank you for your lovely comments.

Kind regards,
Romina
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2014

This was a great place to stay for a couple of nights. Rooms are small but well kept. It's noisy on the street side during the night. Staff are friendly and there's good parking. Beds are comfortable. Didn't try the pool or the restaurant. Our room the ocean view was very slight. But all and all great value. We stay on a discount voucher.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank dare2burbest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John H, Front Office Manager at Sunmoon Boutique Resort, responded to this reviewResponded 26 June 2014

Dear dare2burbest,

Many thanks for the feedback you provided following your recent stay at Sunmoon Boutique Resort.

I am delighted to hear that you enjoyed your stay, and the team were very happy to receive the kind comments about the service you received.

Hopefully we can welcome you back again soon, and perhaps you can sample some of the fine cuisine at Sunmoon Restaurant & Bar. Further to this, we would do our best to accommodate you in a room with the least possible noise disturbance.

Once again, many thanks for your wonderful comments, and we look forward to welcoming you back to Sunmoon in the future.

Kind regards,
Romina
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2014

Room was clean, but I would ask for another room during the Australian summer, it was under the roof and the windows could not be opened. But the room had aircon, and was clean.
Continental Breakfast buffet was limited. Pricing in the restaurant is a bit steep.

Stayed: May 2014, travelled on business
1  Thank Jurjen-Bos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John H, Front Office Manager at Sunmoon Boutique Resort, responded to this reviewResponded 26 June 2014

Dear Jurjen-Bos,

We are very grateful for your comments and feedback following your recent stay at Sunmoon Boutique Resort.

Thank you for your comments regarding the room you booked which was a Queen Hotel Room. The particular room you were assigned is one of 3 Queen Hotel rooms in the hotel that are loft style. These rooms are bigger than the standard Queen Hotel Room, and many guests do prefer the extra space, though the room is not to everyone liking understandably due to the same concerns you have mentioned. We do hope to have the opportunity to have you stay with us again, so we can ensure you are accommodated in one of our standard Queen Hotel rooms next time.

We do take on board your comments regarding the continental breakfast buffet and restaurant pricing and will pass this feedback onto our Head Chef and Food & Beverage Manager. On a positive note, I am glad to hear you found the cleanliness of the hotel to be of a good standard.

Once again, many thanks for your comments and we hope to be able to welcome you back to Sunmoon again in the future.

Kind regards,
Romina
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 May 2014

Not knowing Perth region found sunmoon resort , Rooms very dated , facilities poor, looks much better on website than in real life, would be ok if cost is around $115.00 per night instead of $173.00 rip off price they charge,Last time I was in Perth stayed at Hilton for less money.
They also have the hide to charge for secure parking.

Stayed: May 2014
1  Thank D H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John H, Front Office Manager at Sunmoon Boutique Resort, responded to this reviewResponded 26 June 2014

Dear DH,

We are very grateful for your comments and feedback following your recent stay at Sunmoon Boutique Resort.

We appreciate your comments on the hotel and are sorry that you were not satisfied with the accommodation. It is a shame that you found the rooms dated; perhaps the style of room is not to everyone’s taste, though we find most are quite happy with the room decor. Further to this, it is surprising to hear that you found the facilities poor. We have a pool, gym and restaurant on site that are available for use to all of our guests, and for a small property of 45 rooms the facilities are quite sufficient.

You will find that secure parking is charged at most establishments in Perth and the surrounding metropolitan areas, and we charge a competitive rate, which If pre-booked, is further discounted.

Once again, we do appreciate your feedback and take this all on board, and we hope that you might try one of our other room types on a future stay.

Kind regards,
Romina
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Scarborough
Scarborough
Ramada Vetroblu Scarborough Beach
Indian Ocean Hotel
#2 of 6 in Scarborough
219 reviews
Show Prices
Show Prices
Show Prices
Ocean View Motel
#1 of 1 in North Beach
77 reviews
West Beach Lagoon
#3 of 6 in Scarborough
83 reviews
Show Prices
Show Prices
Show Prices

Been to Sunmoon Boutique Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sunmoon Boutique Resort

Address: 200 West Coast Hwy, Scarborough, Stirling, Western Australia 6019, Australia
Region: Australia > Western Australia > Greater Perth > Stirling > Scarborough
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 6 Hotels in Scarborough
Price Range: £62 - £125 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunmoon Boutique Resort 4*
Number of rooms: 45
Official Description (provided by the hotel):
Sunmoon Boutique Resort is a 4 star resort located just a minutes walk from Perth's beautiful Sunset Coast and Scarborough Beach. Located only 15 min drive to Perth CBD, the Sunmoon offers a great option for Northern Suburbs Corporate guests with offices in Osborne Park, Innaloo and Balcatta. Holiday guests will enjoy the environmentally friendly design with water features, lush tropical gardens, fish ponds, swimming pool, licensed restaurant open for breakfast and dinner with function & conference facilities available. With 45 hotel style or self contained rooms, some with spas or balconies the Sunmoon is suitable for both the holiday maker & business traveller and offers a resort style outdoor swimming pool, gym and full hotel facilities. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Odigeo, Agoda, getaroom.com, TripOnline SA, Ebookers, Evoline ltd, HotelsClick, HotelQuickly and 5viajes2012 S.L. so you can book your Sunmoon Boutique Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sunmoon Hotel Scarborough

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing