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“Nothing Special”

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Peppers Parehua Martinborough
Certificate of Excellence
Wellington, New Zealand
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Nothing Special”
2 of 5 bubbles Reviewed 20 December 2011

After paying $850.00 for a 2 night package for my birthday my partner and I were looking forward to staying at Parehua.

Low lights:

Terrible Service by both front desk and breakfast staff
Food - extremely average if it was a cafe i would not return
No newspapers - never in this price bracket at a 5 star have i no had paper, even in most motels i have had a paper
EXPENSIVE EVERYTHING - hire a bike for half a day $40 drink one of the mini vodkas (size of a shot) $15.00 , can of red bull $8.00 no jokes ! disgraceful
Bed - very hard and is a king that is 2 singles put together and had an uncomfortable lump in the middle

I would not return here the only good thing is the lovely wineries and the fantastic service at Tirohana Estate

I have never complained about accommodation before.. check out my other reviews but this was just one big disapointment and i would rather stay at Brackenridge

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Shrinkingherlegs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon T, General Manager at Peppers Parehua Martinborough, responded to this review, 19 September 2012
Kia Ora,

Thank you for taking the time to provide feedback on your stay. I regret the shortcomings in service you have reported in both our restaurant and front office, additional training has been implemented accordingly.

This is not up to our usual standard and I apologise once again for the disappointment you experienced during your stay.

Regards, Simon Tocker, General Manager, Peppers Parehua Martinborough.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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483 reviews from our community

Traveller rating
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See reviews for
40
372
5
18
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (77)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Sydney, Australia
Level Contributor
10 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 14 December 2011

What a fabulous property to spend time in in the lovely Martinborough. Huge rooms with a excellent sense of privacy. I stayed with my family in the 2 bedroom villa which was extremely well appointed. Luxury without making you feel awkward and it does not cost nearly as much as it looks. Breakfast was also great.

  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon T, General Manager at Peppers Parehua Martinborough, responded to this review, 19 September 2012
Kia Ora,

Thank you for taking the time to provide feedback on your stay. We are glad you enjoyed your stay with us and look forward to welcoming you back again soon.

Regards, Simon Tocker, General Manager, Peppers Parehua Martinborough.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Peppers Parehua Martinborough

Property: Peppers Parehua Martinborough
Address: 52 New York Street, Martinborough 5711, New Zealand (Formerly Parehua Country Estate)
Region: New Zealand > North Island > Greater Wellington > Wairarapa > Martinborough
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
Ranked #1 of 8 Speciality Lodging in Martinborough
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Peppers Parehua Martinborough 5*
Number of rooms: 28
Official Description (provided by the hotel):
Set on 5 acres of park-like grounds amongst the internationally renowned wineries of the Wairarapa wine region at Martinborough, Peppers Parehua Martinborough boasts panoramic views stretching to the Tararua Ranges. At Peppers Parehua Martinborough you have the choice of designer accommodation including Winemakers Cottages, Secluded Cottages, Woodland Villas, plus Garden and Lakeside Cottages. All Peppers Parehua Martinborough accommodation is contemporarily designed and features full self-catering facilities, gas fireplaces, spa baths and in-room selections of gourmet treats and regional wines. Peppers Parehua Martinborough is an easy 10 minute walk from the Martinborough Wine Village and is the perfect retreat for unwinding and relaxing. If something more energetic is on the cards, guests can enjoy the all-weather tennis court and swimming pool. In the evening the Pavilion's bar is the place to be for pre-dinner drinks, followed by dinner in the restaurant. Our dinner menu showcases the finest local produce, with the picturesque trees and lawns of Peppers Parehua Martinborough providing a fitting backdrop. All children younger than 2 years can stay free of charge when using existing beds. ... more   less 
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Also Known As:
Parehua Country Estate Hotel Martinborough

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