It is very surprising to read the negative review from the birthday party group recently. My local club held a group function last year. We had the restaurant booked out for our function which included local club members, family and guests and also club members from Whangarei and Kaitaia. As far as I am aware every one of the 60 attendees thought the food was terrific, the service impeccable and our cake was cut to perfection. We are still talking about was a wonderful night that was had by all. I have since frequented this restaurant will family and friends and cannot fault their food, service or management in anyway.
It makes me wonder if this recent birthday group accommodated the workings of a very busy restaurant and if they were flexible in any way to help make it work for everybody. I would expect some delay in the kitchen if a group was ordering a different meal at the same time and it would not surprise me if a meal was mixed up along the way either. It's no big deal in the scheme of things. The expectations of the the birthday group seem a little too high really and we it comes down to it, you make it want you want it to be.