This hotel has a several of two storey wings, leading to further wings, which means that some rooms are quite a distance from the main building. Some, if not all, the upper floors can be accessed using a lift. The room we were allocated was at the end of a longish walk but was very quiet with the Treaty Grounds very close and nice views over the Bay towards Russell. There was a table and chairs we enjoyed sitting outside and winding down with a cup of tea soaking the sunshine and the views. The room was clean and comfortable but as noted elsewhere the lighting was extremely poor and any idea of working at the desk in the evening was out of the question. The nights were warm and the ceiling fan stirred the hot air around - there is no airconditioning in the room or another room we used on a previous visit. The Bay of Islands can get quite hot and very humid.
Parking is a problem but we managed to find a spot reasonably close to where we headed off down to our room. This is a hotel that caters for a large number of coach parties. Breakfast in particular can be very busy with the staff unable to keep up with the demand, particularly replenishing the self-service areas. We missed having a pot of tea and I do not enjoy having to leave the table several times to replenish our cups; why do so many Millenium & Copthorne hotels fail fo offer pots of tea. (In the Holiday Inn in Brisbane you can make yourself a pot of tea which saves on staff time.)
The a la carte dinner that we had (instead of the buffet which did not appeal to us) was rather below par and my beef was particularly tough but the soup was excellent.
Except for one staff member who stone walled a request, the others were first rate.
This hotel is well away from the crowds of Pahia which is easily accessible. Pahia has some interesting shops and is the jumping off point for Russell which is well worth visiting. If you are touring with a car this hotel is a very good base.
As with several New Zealand hotels the internet rates are penal but the 20 minutes of (every 24 hours) free wifi in the lobby helps one keep in touch.
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- Also Known As:
- Copthorne Hotel And Resort Bay Of Islands
- Copthorne Hotel Paihia
- Copthorne Hotel Bay Of Islands
- Copthorne Hotel & Resort Bay Of Islands Waitangi, New Zealand