We rented the junior suite for a week. We were disappointed. Nice room though cheap looking furniture. Hard chair and sofa. No extra towels, pillows, or blankets. Its one of the more expensive rooms, so we thought we would have a great time, but not so much. The staff is not very friendly at all. Though they always expect a tip even if you tell them you will pick up something at the desk, they bring it to your room anyway and expect a tip! Stuff that was on their list of amenities, ie kids activity packet, stamps, they dont even have. You have to get a key to use their in room tiny fridge. The towels are not soft, the tp not stocked, they don't replenish things when they clean the room, instead they "tidy" the room cause they didn't clean it even though we left a nice tip for them. The tv channels are limited, as is their tiny pool, which is only open 4-10, not cool if you have kids. The breakfast was so expensive and not worth it all! If it wasn't prepaid, we would have left sooner. Sorry, I expected more for the 450 a night we paid them. Not a kid friendly place at all! They charge .85 for local calls and 11.95 a day for internet! Forget making a local call from the front desk, they made me go to the Sheraton across the way! Never ever again!
- Official Description (provided by the hotel):
- Ideally located for business or leisure, The Westin Reston Heights is a blend of comfort and sophistication moments from Dulles International Airport and a short cab ride from our nation's capital. ... more less
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- Also Known As:
- Westin Reston Heights Hotel Reston
- Reston Westin