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“may visit super 8” 3 of 5 bubbles
Review of Super 8 Roanoke VA

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Super 8 Roanoke VA
Ranked #25 of 40 Hotels in Roanoke
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290 reviews from our community

Traveller rating
    34
    67
    84
    62
    43
See reviews for
96
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46
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Turkish first
  • Any
English first
Montreal, Quebec
1 review
2 of 5 bubbles Reviewed 12 June 2014

Motel location seems to be a dangerous part of town. Toilet was cracked, Hall reeks of cigarette smoke. Seems to attract workers rather than tourists or families.
Would not recommend to a friend. Below standard for the money.

  • Stayed June 2014, travelled with friends
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Super 8

Helpful?
Thank Steve B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kayla P, Guest Relations Manager at Super 8 Roanoke VA, responded to this review, 12 July 2014
We do greatly appreciate your business, and are sorry to hear that you feel the motel is below par for the money paid for the room. We do look forward to being able to serve you again in the future and hopefully you'll see that we do everything possible to ensure the safety of our guest and staff here, and that our customer service is exceptional.
Thanks again.
Kayla
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangor, Pennsylvania
Level Contributor
123 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
4 of 5 bubbles Reviewed 2 June 2014

Hotel is located right off Rte 581 exit 2. There are a group of hotels in the same area typical hiway type clustering.

Room was more than adequate - relatively clean - about what you would expect for a $45 a night hotel. The manager Mr Patel was very nice, when I asked about the ice machine not working he apologized and got me some ice from the kitchen.

The room is quiet - air worked - fridge worked - I have stayed at way worse.

Nice restaurant across the street "El Toreo" Decent food there too

All in all a decent 1 night stay over when going from here to there.

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Pastor C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renee F, General Manager at Super 8 Roanoke VA, responded to this review, 7 June 2014
Hello Mr.Pastor
We appreciate your business and very happy that your stay at our Motel was pleasant. Thank you for taking your time out to input the review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Roanoke
1 review
2 of 5 bubbles Reviewed 19 May 2014

I realize this is a budget hotel but was disappointed in the cleaniness. The bathroom tub and toilet were not clean. There was a used washcloth n the shower curtain rail and the mirror had splatters on it. It was nice to have a refrigerator but it needed to be wiped out. The carpet appeared to be new so that was a bonus. The ice machine was on the fritz. I brought all this to the attention of the manager and he reduced my bill which I thought was a god business decision. The staff was friendly and helpful but I was put off by the dirty areas in he room.

  • Stayed May 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Super 8

Helpful?
Thank Joan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renee F, General Manager at Super 8 Roanoke VA, responded to this review, 25 May 2014
Hi Joan
Since you pointed out the issue of cleanliness we took serious action on housekeeper and fired her for poor job! I do apologize and also reduce your bill to help out on your frustration. The ice machine got fixed one part was bad. And thankful for compliment on our friendly staff. Hope to serve you in a better way in future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Super 8 Roanoke VA

Property: Super 8 Roanoke VA
Address: 6616 Thirlane Rd, I-81, I-581 Exit 2S, Roanoke, VA 24019-2906
Phone Number:
Region: United States > Virginia > Roanoke
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #25 of 40 Hotels in Roanoke
Price Range (Based on Average Rates): £
Hotel Class:2 star — Super 8 Roanoke VA 2*
Number of rooms: 61
Reservation Options:
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Also Known As:
Super 8 Roanoke Hotel Roanoke
Super Eight Roanoke
Roanoke Super Eight
Roanoke Super 8

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