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Sheraton Roanoke Hotel and Conference Center
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Reviews (819)
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All reviewsxavier lafayette foxindoor and outdoor poolsspg membershula's grillstarbucks coffeeroom servicefirst floorconference centerwould stay againflat screen tvbed was very comfortableone night staypetbellmanrefrigeratorbeddinghighway
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505 - 510 of 819 reviews
Reviewed 9 January 2014

Needed a room in Roanoke for the night while visiting a friend. I found this property on another site and got it for a good price. I checked in quickly with no problems and noticed that the decor and feel of this hotel were definitely high end. Great lobby, coffee shop, indoor pool, etc. I was happy to find a very large king room which was clean and well appointed. Starbucks coffee in the rooms and even half-and-half for the coffee. There was also a Shula's restaurant in the lobby.

If you find yourself looking for a room while in Roanoke, you will not be disappointed by staying at this property.

Room Tip: There are two towers in this hotel, the "A" tower is closer to the front of the hotel and lobby.
  • Stayed: January 2014, travelled with friends
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Thank I3838CGpatrickm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this reviewResponded 29 January 2014

Dear Patrick254,

Thank you for your great comments. We are pleased you enjoyed your stay and had a great experience with our facility. We look forward to seeing you again in the future.

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Reviewed 3 January 2014

Stopped in around midnight on our way to NY. Belinda was so friendly and helpful. The room was large and clean. The beds were very comfortable. My regret is not planning in advance so we could enjoy the pool or gym.

  • Stayed: January 2014, travelled with family
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1  Thank AMDubII
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this reviewResponded 27 January 2014

Dear AMDubII,

Thank you for your nice comments about our hotel and Belinda. We look forward to seeing you again and hope you be able to stay longer next time to enjoy the beautiful Roanoke area.

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Reviewed 3 January 2014

This was our first trip with our puppy and I was nervous when trying to find a good hotel off of I-81 that was comfortable and clean and would accept our dog without an extra charge. The Sheraton Roanoke was all of these things and more! We were in the pet wing on the first floor so had a nice large room with a king bed, and a sliding glass door that led outside for easy access walking for the puppy. It was a very comfortable and clean room with a mini fridge and coffee/tea maker (with Starbucks and Tazo tea!!)
The negatives were the sounds from the hallway and outside. There is a parking area right out back from the rooms which is very convenient for getting your bags/dog in and out of your room but you hear the cars and people going to their cars, slamming car doors, etc. Since the wing is pet friendly there are tons of dogs and you do hear the occasional "woof". Outside of the sliding doors is a grassy area before the parking lot which is great for the dogs. However, it is not lit very well and unfortunately, many owners don't clean up after their dogs so it is literally like a mine field out there! It would be nice if the hotel staff cleaned up daily and added some extra lights in the back area.

Stayed: December 2013, travelled as a couple
Thank zh913
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this reviewResponded 27 January 2014

Dear zh913,

Thank you for taking the time to share feedback on your recent visit with us. We appreciate your input and are pleased you enjoyed your stay. We reviewed your comments as we constantly look for new ways to improve our guests' overall experience. We look forward to seeing you again in the future.

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Reviewed 2 January 2014

Good location, very new and clean. Rooms were very large and comfortable. The Starbucks, Gym and Pool are nice added additions. Very nice for the price! Will come back when needed! Parking was very easy as well!

  • Stayed: December 2013, travelled as a couple
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1  Thank tarabunny89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this reviewResponded 27 January 2014

Dear tarabunny89,

Thank you for your review and nice comments about our hotel. We are glad you enjoyed your stay with us at the Sheraton. We look forward to seeing you again on your next visit to our beautiful area.

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Reviewed 30 December 2013

Overall, our stay was fine. The whole reason we picked this hotel was because they allow pets, with no fee. The only downside to this is that if you have a pet, you have to stay on the first floor. There was a sliding glass door to go outside from the room, which was convenient, though it was kind of old, stuck, and didn't work very well.

The room was clean and comfortable. The shower needed to be repaired, the drain was slow, and the faucet needs a new washer -- less than half of the water actually makes it through the shower head. I suppose I could have complained, but I didn't.

The staff was very friendly. When we asked if there was a microwave that we could use, they actually brought one to our room within about 10 minutes.

I might stay here again, but would see what other dog-friendly options existed first.

Stayed: December 2013, travelled with family
Thank USA_Super_Traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this reviewResponded 3 January 2014

Thank you for taking the time to share feedback on your recent stay with us. We sincerely hope you return the next time you are in town so we may better demonstrate our commitment to your comfort and satisfaction.

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