This hotel would have easily received a "five" out of five from me except for the presence of a large number of youth sports team members that detracted from our stay in a couple of ways. First, the good... the room we had was very spacious and comfortable. The free WiFi was excellent. There were plenty of outlets. The hotel is obviously well maintained. The only downside was that the large number of youth were pretty much unsupervised by their adults. For example, some girls engaged in a silly string attack in the room across the hall from us late in the evening, which led to some loud shrieking and associated noise and yelling. The next morning they completely filled the breakfast room, leaving no place for other guests to sit. The breakfast was quite good (eggs, sausage, fruit, cereals, waffles, etc.) but I would have preferred not having to eat it in our room. Now the overload of young people clearly was not a common occurrence at the hotel. I was most impressed after we returned home and I was invited to complete a survey about our stay. I mentioned the breakfast room situation and the silly string attack in the survey, and received an email from the manager within 24 hours. She apologized for the rowdiness of the youth and noted that their adult leaders had signed an agreement about how they were supposed to conduct themselves and the supervision required. Since they didn't live up to the agreement, she said they would not be allowed to stay there again. Because of that and because the high quality of the hotel in general, we plan to stay there on our next Roanoke trip.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, TripOnline SA, Cancelon and getaroom.com so you can book your Country Inn & Suites By Carlson, Roanoke reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Country Inn And Suites By Carlson, Roanoke
- Country Inn & Suites By Carlson, Roanoke Hotel Roanoke
- Country Inn Roanoke
- Roanoke Country Inn