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The Hotel Roanoke & Conference Center, Curio Collection by Hilton
Ranked #3 of 40 Hotels in Roanoke
Certificate of Excellence
Reviewed 21 April 2009

The Hotel Roanoke, the centerpiece of southern charm and Beauty, the room, the food, the atmosphere, everything you would expect from this south-western Va. landmark.

  • Stayed: August 2008, travelled on business
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Thank ChefHawk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mquonce, public relations manager at The Hotel Roanoke & Conference Center, Curio Collection by Hilton, responded to this reviewResponded 6 May 2009

JJRLA, we are delighted that you enjoyed your stay and thank you for the kind feedback. We will share your comments with our staff. We hope to see you return to our beautiful Valley and invite you to stay with us once again. Thank you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,516 - 2,522 of 2,588 reviews

Reviewed 15 April 2009

The lobby alone is worth the visit. And the rooms are top-notch with beautiful linens and comfortable beds. This is not a Ritz-Carlton, but it is a Hilton with the Hilton style. You could go to Roanoke and stay at the Holiday Inn at the mall but I have no idea why. This hotel has history and class and an above-ground-over-the-railroad walkway right to the historic downtown with its shops and restaurants. My kids were happy too. Not stuffy, just historic. Stay here.

  • Stayed: April 2009, travelled with family
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1  Thank JJRLA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mquonce, public relations manager at The Hotel Roanoke & Conference Center, Curio Collection by Hilton, responded to this reviewResponded 6 May 2009

JJLRAa, thank you for your response. The Hotel Roanoke has proudly served and greeted guests to the Valley for more than 125 years and in 207 completed a gorgeous room renovation makeover. We are happy you enjoyed your stay and would love to see you back in Roanoke. Your comments have been shared with our staff.

We appreciate your feedback.

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Reviewed 23 March 2009

The Hotel Roanoke stands out from the crowd--a historical hotel right next to downtown shops and historical attractions. A valet happily greets you and you immediately conclude you've made the right choice. Unfortunately, not. I had reserved a king bed, but was sent to a room with a two fulls. When I asked about it, the front desk said it was "subject to availability". The room was small, dirty--mucous--to put it politely--had been stuck to our headboard! The "executive lounge" is little more than a room they set aside and gave a fancy title. Next time, I will stay somewhere else for cleaner rooms and better value for money. If there are any high points, I rank service a 5 because all the employees were very helpful, and I give good marks to their small fitness center.

  • Stayed: March 2009, travelled as a couple
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1  Thank Herkdrvr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mquonce, public relations manager at The Hotel Roanoke & Conference Center, Curio Collection by Hilton, responded to this reviewResponded 6 May 2009

Thank you for your review and our sincere apologies on the room reservation. Cleanliness of our hotel is of the utmost importance and is one of the top priorities in our operations. Your comments will help us focus on our needed improvements. We would love to make it up to you next time you are visiting and hope you will stay with us again.

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Reviewed 9 March 2009

The Hotel Roanoke is great. The rooms are beautiful and the bed was soooo comfy. This is a must stay! The only complaint I have is that the room service is very, very expensive. We ordered eggs, bacon, toast, a bagel and 2 OJ's and the cost was $36.00. So I will skip room service next time.

  • Stayed: March 2009, travelled as a couple
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Thank mldilley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mquonce, public relations mangaer at The Hotel Roanoke & Conference Center, Curio Collection by Hilton, responded to this reviewResponded 6 May 2009

Dear mldilley, thank you for your response. We are so delighted to hear that you enjoyed your stay at the Hotel Roanoke. We have made many improvements over the past couple years and it is great to see that you were able to experience it. We hope you come back to visit real soon. We have shared your comments with our staff.

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Reviewed 11 February 2009

Good: furnishings were nice, the buildings are gorgeous, and the food is 4/5.
Bad: unless you pay for the valet parking it is literally a hike to the hotel, there are no refrigerators, microwaves, or hairdryers in the room. Internet is not complimentary unless you are in the lobby. I took this trip for a business meeting that ended at 2pm and they would not extend checkout till that time (despite the fact that we had several people stay there for that specific meeting). We were forced to check out early and either leave our bags (unattended) with the valet outside the building or put them in our cars until we could leave. Staff was friendly enough but not very helpful.

Overall, 5-star looks but 2-3 star service depending on what you are looking for.

  • Stayed: February 2009, travelled on business
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2  Thank lafemmej42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 November 2008

I stayed at the Hotel Roanoke for a conference from Nov 7-9, 2008. The hotel has clearly recently undergone physical renovations and updating and it's lovely. The staff, however, and location propelled the beautiful hotel to my overall rating of Excellent.

From check-in to check-out, front desk, valet & restaurant staff were very attentive and helpful. The food was excellent. The rooms were comfortable and well-cleaned. The hotel is large and even with the additions and renovations maintains its more historic charm. You can easily access downtown Roanoke, the city market, Taubman museum of art & lots of good restaurants via a clean, enclosed pedestrian bridge in front of the hotel.

I hope to return with my family in tow.

  • Stayed: November 2008, travelled on business
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1  Thank FS_Junkie_with_kids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2008

This was our second visit to the Hotel Roanoke. We really enjoy this historic hotel. The lobby and other common areas are beautiful and well maintained. I've read other reviews on this site that complain of small room size. I suppose a hotel of this age and size has a variety of room sizes but we felt our room (a standard king) was rather spacious and well appointed. We happened to arrive in Roanoke well before we anticipated and didn't imagine that we would be able to check in so early (before 1 p.m.) but the friendly staff said it would be fine. We enjoy the proximity to Roanoke's downtown area--just a short walk across the pedestrian bridge. The staff is friendly and accomodating. A bonus is, that as a Doubletree property, the hotel roanoke has the really good cookies at check-in (really at any time if you ask).

  • Stayed: October 2008, travelled as a couple
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1  Thank viajero5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Hotel Roanoke & Conference Center, Curio Collection by Hilton

Address: 110 Shenandoah Ave NE, Roanoke, VA 24016-2025 (Formerly Doubletree by Hilton Hotel)
Phone Number:
Region: United States > Virginia > Roanoke
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Roanoke
#1 Romantic Hotel in Roanoke
#2 Business Hotel in Roanoke
Price Range: £97 - £164 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Hotel Roanoke & Conference Center, Curio Collection by Hilton 4*
Number of rooms: 330
Official Description (provided by the hotel):
Built in 1882, the fully-restored Tudor-style Hotel Roanoke is proudly listed on the National Register of Historic Places. As a member of IACC (International Association of Conference Centers), Hotel Roanoke is pleased to offer world-class lodging facilities, including newly renovated guest rooms and 63,000 square feet of state-of-the-art conference space. The hotel's business facilities include 35 meeting rooms, a fixed-seat lecture hall, two boardrooms, conference center lounge and an elegant hotel ballroom which can accommodate up to 1,400 guests. ... more   less 
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Also Known As:
The Hotel Roanoke And Conference Center, a Doubletree By Hilton Hotel
Hotel Roanoke Doubletree

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