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“Great staff”

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Residence Inn Roanoke Airport
Ranked #15 of 40 Hotels in Roanoke
Certificate of Excellence
Roanoke, Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great staff”
5 of 5 bubbles Reviewed 6 March 2014

We stayed here 3 days during a snow storm and the staff was fantastic. Taking care of all of our needs. The room was very nice. I would recommend this hotel to all.

After 20 inches of snow, they cleared the lot and helped us dig out

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Douglas60061
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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190 reviews from our community

Traveller rating
    93
    64
    22
    2
    9
See reviews for
67
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • Any
English first
Orange, Virginia
Level Contributor
369 reviews
152 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 bubbles Reviewed 7 February 2014

This was a second stay for me. Had such a great response to my first one. Reception was super and the evening snack host was outstanding. Great man. Rooms are super and just really a nice place to stay for an evening or longer.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 414Bookworm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harrisburg, Pennsylvania
Level Contributor
107 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed 30 January 2014 via mobile

Traveling on business. First stay at this Residence Inn.

Highs
- Really good value: Large suite-like room with work space, kitchen, sofa, etc.
- Very friendly staff including housekeeping, front desk and food service.
- Impeccably clean
- In addition to pool and spa (warm weather) a small but fine fitness room, nice sitting lobby, food area and even billiards room.
- Convenient location: Close to airport, mall and I-81

Lows
- Only complaint is the breakfast and dinner food. Dinner more of a snack (tacos, hot dogs, biscuits) than a meal with no real variety. Breakfast had more of a variety but no change in menu day-to-day: eggs, sausage and potatoes as the hot meal; and yogurt and fruit as the cold option. Quality was very good and service was very friendly. Bottom line is we ate the breakfast in and went out for dinner to get something more ample. If I was alone I would have stayed in for both meals as I am low maintenance.

Conclusion: As a Marriott Rewards member, I stay almost exclusively at Residence Inn's when I travel. I would highly recommend this location if you are visiting the area for business or pleasure.

Stayed January 2014, travelled on business
Helpful?
Thank LCFHBG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Germantown, Tennessee
Level Contributor
64 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 bubbles Reviewed 20 January 2014 via mobile

Booked a one bedroom suite. Bedroom only had a queen, not king. Room was "remodeled" which equated to sloppy stain on cabinets and peel & stick tile. The soundproofing was good and it was clean. Just an average room, nothing special but good for a quick road trip stay.

Stayed January 2014, travelled with family
Helpful?
Thank keykgb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 3 January 2014

This Residence Inn is the best we have ever stayed in. The rooms were beautiful; it actually seemed brand new to me. Very comfortable, very quiet. When we checked in the hotel was obviously quite full due to the number of cars in the parking lot and we saw a lot of dogs and owners outside. There was not one sound that we heard during our stay. Excellent, excellent, excellent. Easy to find and good location as well.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank colonialbeth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anita A, Director of Sales at Residence Inn Roanoke Airport, responded to this review, 16 January 2014
Thank you so much for your kind comments and feedback! We love our guests and strive hard to provide a superior product and outstanding customer service. Thank you for choosing the Residence Inn Roanoke Airport and we look forward to serving you in the future.

Happy New Year!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fair Play, South Carolina
Level Contributor
110 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 30 December 2013 via mobile

I stay at a Residence Inn monthly. Have noted several times recently where pranksters have put colored dye in shower heads and found that at this property. Writing this review solely due to the fact that they need to change bed mattresses. Way too soft and worn where yo are laying in a rut of sorts. Writing up in review for Marriott also. Even with this issue, Residence Inn is the only place to stay away from home.

Stayed December 2013, travelled as a couple
Helpful?
Thank Larry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aldie, Virginia
Level Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 27 December 2013

We stayed at this Residence Inn because our daughter had a college visit in town. This is a very nice hotel. Close to the highway with numerous places to eat nearby without a lot of noise. The front desk receptionist was very nice and helpful when we spoke with him. We had a 2 bedroom suite so we had a lot of room to be comfortable. It was very clean and smelled nice. Breakfast in the morning was convenient and tasty. We'll definitely stay here if this is where our daughter chooses to go to school.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ScoobyVA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Residence Inn Roanoke Airport

Property: Residence Inn Roanoke Airport
Address: 3305 Ordway Dr NW, Roanoke, VA 24017-1916
Region: United States > Virginia > Roanoke
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Family Hotel in Roanoke
#13 Business Hotel in Roanoke
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Residence Inn Roanoke Airport 3*
Number of rooms: 80
Reservation Options:
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Also Known As:
Residence Inn Roanoke Airport Hotel Roanoke
Roanoke Residence Inn

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