For starters, I think the wait staff needs to start writing down orders instead of relying on memory. They always seem to screw our order up.
Ordered two of the same sandwiches and got on missing one of the key toppings. How does that happen?
Wait times seem to be getting longer, even when they are dead.
Staff is starting to become inattentive. Having to yell hello when waiting to be seated just to get someone's attention and then having to wait a while just for drinks. All of this could be understandable if they were busy, but we always try to go when they aren't.
Food is touch and go. Some days everything seems to fall in place and other are a complete train wreck. Either because the server put the order in wrong, the cook can't read or they simply don't know what goes on a particular dish. How do you screw up a plain cheeseburger???
I really hope things turn around as I'd hate to stop going there. Have been visiting Macado's for over 30 yrs now, but they are making me consider other places. And one person in our party stated they'd never be back.
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