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Holiday Inn Express & Suites Charlottesville - Ruckersville
Ranked #1 of 1 Hotels in Ruckersville
Certificate of Excellence
Reviewed 8 March 2014

We stayed just one night while visiting relatives in Charlottesville. Even though it opened seven years ago the hotel still had a new look and feel to it. Everything was clean; everything worked. The breakfast on Sunday morning included scrambled eggs and sausage. Our stay was really flawless. The location is a bit inconvenient to Charlottesville but it's located right on the main highway so it's easy to find.

  • Stayed: March 2014, travelled as a couple
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Review collected in partnership with Best Western
Thank 64stuartj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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203 - 209 of 333 reviews

Reviewed 3 March 2014

Depending on what you are in C'ville for, this hotel is a good ways north of the airport, which is a good ways north of town. The hotel is very well done, the rooms are spacious, beds are comfortable, the breakfast is good, and the staff is nice. What more could you want? Surpasses expectations for a Best Western.

Room Tip: I called hotel directly due to short notice and got better rate than online.
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  • Stayed: February 2014, travelled with family
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Thank RichmondCav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2014

Love this hotel, we always stay here when visiting our family in the Charlottesville area, Very modern, and clean. The staff are always very friendly..Very convenient location near airport and some nice dining and shopping.

  • Stayed: February 2014, travelled with family
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Review collected in partnership with Best Western
Thank Virginia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 February 2014

We stay in a lot of hotels and this is one of our favorites. Bed and bedding was very comfortable and everything was clean. There was plenty of nice size pillows. My husband and I will definitely stay at this Best Western again. The staff was very friendly and helpful.

  • Stayed: February 2014, travelled with family
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Review collected in partnership with Best Western
Thank Evelyn W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2014

With family in Charlottesville, we have stayed in a few places in the area. Normally we stay in a Hampton Inn, but we find the rates to be very high. So this time tried this Best Western and we were very happy we did. Hotel is very clean and we found the staff to be very helpful and pleasant. The breakfast was very good - really did enjoy the sausage links and also loved the "smaller" waffle maker. The Dunkin donuts were also a surprise! We will be traveling to the area frequently and as long as the rates continue to be less than the Hilton/Hampton chain we will definitely be back again!

  • Stayed: February 2014, travelled as a couple
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Thank jam620
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jillianp1, General Manager at Holiday Inn Express & Suites Charlottesville - Ruckersville, responded to this reviewResponded 24 February 2014

We are so happy to hear that we were able to accommodate you at our hotel for this visit and you were pleased with your stay! We do ensure we keep our pricing competitive so we will look forward to having you as our guests again in the future!

At Your Service,
Jillian Peatross
General Manager

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Reviewed 22 January 2014

we stay here often, but this time i forgot an expensive tablet in the room when we left. I was so pleased when I called that the housekeeper had turned it in to the front desk. They kept it in the safe for me until I could return two days later to get it. The wonderful staff saved the day!

  • Stayed: December 2013, travelled as a couple
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Review collected in partnership with Best Western
Thank Virginia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 January 2014

My partner and I stayed at this Best Western Inn & Suites because he was visiting some friends in Ruckersville and we decided to stay close instead of going into downtown Charlottesville. This Best Western is pretty much the only option in this area within 10 miles, so we gave it a shot. I'll be the first to say that I don't stay at Best Westerns a lot, but the fact that this location is a "Best Western Plus" definitely made it the nicest Best Western I've ever stayed at.

Check-in was kind of annoying, because we could tell from previous reviews and just looking at the parking lot itself that this hotel was definitely under capacity. We found a price under $100 online, but figured we could just walk in and they would match that price. Wrong. They had a price that was $30 more then what you could get online. So basically we just booked it in front of the clerk online and then she had a reservation. That's a problem in Best Westerns policy book that they don't allow for walk-ins to match the rate you can find on the Internet. Bad corporate management.

The room itself was much larger than I thought it was going to be. High, vaulted ceilings and so many pillows on the bed. This is not a normal Best Western, and that's the good news. There were random hairs on the TV for whatever reason, but it's not something you wouldn't find elsewhere, to be honest.

The checkout was simple, though we woke up too late for breakfast. As we departed relatively close to the checkout time, the coffee in the main lobby was already cold.

If you find yourself needing to stay in Ruckersville, this Best Western is certainly a fine option. But with a Comfort Inn 10 miles away and closer to downtown Charlottesville about 15 miles away, if I weren't specifically staying in Ruckersville, I don't know why you would stay here. The location is kind of off.

  • Stayed: December 2013, travelled as a couple
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Thank jg325
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jillianp1, General Manager at Holiday Inn Express & Suites Charlottesville - Ruckersville, responded to this reviewResponded 15 January 2014

We greatly appreciate the time you took to write such a thorough review. I wanted to assure you the hotel does price ourselves very competitively for our market and all the hotels rates are based upon availability. Please keep in mind that many on-line rates are restrictive (such as no refunds, full prepay, etc) and some are even negotiated rates offered through third party websites. Sometimes the hotel directly does offer rates close or at the same price point. If you could contact me directly via e-mail at jpeatross@bwcville.com or phone at 434-985-1855 to provide your name and stay information, I will certainly ensure I follow up. Additionally, we normally brew fresh coffee for the lobby regularly throughout the day and I have already addressed this with the staff. Thank you so much for your kind feedback and it sounds like you had an overall pleasant experience. We hope to see you again should your travels bring you back to our area.

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Additional Information about Holiday Inn Express & Suites Charlottesville - Ruckersville

Address: 5920 Seminole Trail, Ruckersville, VA 22968-0900 (Formerly Charlottesville Airport Inn & Suites)
Phone Number:
Region: United States > Virginia > Ruckersville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Ruckersville
Price Range: £73 - £153 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Charlottesville - Ruckersville 2.5*
Number of rooms: 122
Official Description (provided by the hotel):
Welcome to the new 100 percent non-smoking Holiday Inn Express & Suites in Charlottesville - Ruckersville. We are conveniently located on Route 29, four miles north of the Charlottesville Albemarle Airport (CHO). With our location being 14 miles north of Downtown Charlottesville, we offer a quiet setting off the highway. Leisure guests will find the Holiday Inn Express and Suites Charlottesville - Ruckersville near popular area attractions: Thomas Jefferson's Monticello, James Madison's Montpelier, Shenandoah National Park, Monticello Wine Trail and the University of Virginia. Share the spirit of the Cavaliers at Scott Stadium or catch a concert at John Paul Jones Arena. As a guest at our modern hotel near Charlottesville, enjoy convenient amenities including free breakfast, on-site parking and Wi-Fi with every stay. Our hotel also features a 24-hour fitness center, business center and seasonal, outdoor pool. ... more   less 
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Also Known As:
Best Western Plus Charlottesville Airport Hotel Ruckersville
Best Western Plus Charlottesville Airport Inn And Suites
Best Western Ruckersville
Ruckersville Best Western

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