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Reviews (492)
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All reviewsmountain viewsausage gravydecent pricebooked this hotelroom was clean and comfortablenice breakfastholiday innstaff was friendlyoff the highwayvt
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Reviewed 10 June 2018 via mobile

Room had water damage. Friend staying here had a broken door handle which they never fixed. Dingy, dirty motel. The breakfast was awful. This motel has only one advantage, it's relatively cheap. Don't expect anything more.

Stayed: June 2018, travelled on business
Thank JohninVA1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
naveed s, Manager at Howard Johnson Hotel & Conference Center by Wyndham Salem, responded to this reviewResponded 11 June 2018

Thank you for taking the time out of your schedule to post a review of your stay at our Howard Johnson Salem VA Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Allow me to apologize on behalf of our hotel for failing to meet your expectations

Reviews, both positive as well as when constructively negative, motivate and help us to improve our services. Feedback such as yours will be used to do just that. We apologize for the inconvenience caused we just took some measures to improve our service more better and we are also in the process of renovation and we hope you will give us a chance to prove our worth

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2018

Our favorite place to stay in Salem. Close to highway but being on the hill, it is very quiet. Check-in is very quick & easy with cheerful staff. Very reasonably priced, nice rooms with very comfortable beds.

  • Stayed: May 2018, travelled with family
    • Value
    • Location
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Review collected in partnership with this hotel
Thank patters0n08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
naveed s, Manager at Howard Johnson Hotel & Conference Center by Wyndham Salem, responded to this reviewResponded 11 June 2018

Thank you so much for sharing your experience with us. I am happy to hear that you stay at our property and also I am pleased to know you found our decor to be clean and comfortable as I understand how important comfort can be when traveling. the renovation of hotel is under process and you will be getting exciting stay next time

Please let us know when you will be arriving back in Salem VA, as I would like to welcome you back to our hotel.

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Reviewed 29 April 2018

The hotel was close to highway exit and had a fantastic view of the valley and mountains. The rooms with a mountain view were $5 extra, but the ones without a view were quieter since they were away from the highway. One could see the mountains from most anywhere on the property except the back balconies and rooms. The onsite dumpster filled with old furniture incated much needed room renovations were under way but had not yet reached our room.

  • Stayed: April 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Arthur S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
naveed s, Manager at Howard Johnson Hotel & Conference Center by Wyndham Salem, responded to this reviewResponded 30 April 2018

Thank you so much for sharing your experience with us. I am happy to hear that you enjoyed the location of our property and also I am pleased to know you found our decor to be clean and comfortable as I understand how important comfort can be when traveling. the renovation of hotel is under process and you will be getting exciting stay next time

Please let us know when you will be arriving back in Salem VA, as I would like to welcome you back to our hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 April 2018

This place is a Dump, the bedspreads had burn on them. The tum had burns on it too. You have to pay extra for a room on the front of the building. The so called breakfast was a joke.

  • Stayed: April 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank judyandlewis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
naveed s, Manager at Howard Johnson Hotel & Conference Center by Wyndham Salem, responded to this reviewResponded 13 April 2018

Thank you for taking the time out of your schedule to post a review of your stay at our Howard Johnson Salem VA Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Allow me to apologize on behalf of our hotel for failing to meet your expectations

Reviews, both positive as well as when constructively negative, motivate and help us to improve our services. Feedback such as yours will be used to do just that. We apologize for the inconvenience caused we just took some measures to improve our service more better and we are also in the process of renovation and we hope you will give us a chance to prove our worth

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2018

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
naveed s, Manager at Howard Johnson Hotel & Conference Center by Wyndham Salem, responded to this reviewResponded 5 April 2018

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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