We are so disappointed w/ our stay at your DoubleTree, that we will not go there ever again. We arrived to check into our room and were greeted very pleasantly. We got to our room and found empty dishes sitting right at my door. We went downstairs and immediately told the front desk. Left the hotel and returned from an event at around 11:30 pm, only to find the air conditioning in the room not working. We called and a technician was sent up. He reset the air conditioner and it began to cool the room. An hour later, no cool air. It was literally 77 degrees in the room. We just decided to not even bother to call again, as it was very early in the morning. Got up the next morning to take a shower and found the ceiling peeling on the roof of the shower. We couldn't believe it. Needless to say, on our departure, planned to discuss this w/ the staff, but of all things, no one at the front desk. We even waited for a bit.
- Official Description (provided by the hotel):
- Closet hotel to the Richmond International Airport. Complimentary shuttle within a three mile radius. On site restaurant. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, LoveHolidays, Hotels.com, Ebookers, TripOnline SA, getaroom.com, HotelsClick, HotelQuickly, 5viajes2012 S.L. and Cancelon so you can book your Richmond Airport Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Doubletree Richmond Airport
- Doubletree Sandston
- Doubletree Hotel Sandston
- Sandston Doubletree