The parking lot is crazy - there are four hotels that are all together. The staff was wonderful for the entire stay. The hallways were stuffy and hot. We had a room with 2 queen beds, everything looked nice. The mattresses were so hard that when my son flopped onto it he said "ow!". Which was funny because he shouldn't jump on the bed.
The pillows were nice and fluffy, until my head sank into them and touched the mattress. The bathroom was very clean and had everything we needed. The room service food was overly salty, couldn't eat it.
I've stayed at other Hilton Garden Inn's that seemed a touch nicer as far as the rooms go. I felt claustrophobic in the hallways because it was so hot and stuffy, and one of the elevators made an awful racket. Again, the staff was amazing.
The location is close to the airport, great shopping, lots of restaurants, and Richmond International Raceway.
I would only stay there if the mattresses were replaced and the hallways were cooled.
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- Also Known As:
- Hilton Garden Inn Richmond Airport Hotel Sandston