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“Rectifying a Problem”

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Hampton Inn Richmond-Airport
Ranked #1 of 15 Hotels in Sandston
Certificate of Excellence
Reviewed 5 June 2014

I just want to say thank you to Kieshawna Hall for the excellent response and rectification of a recent stay I had at her hotel. She was quick to address the issue and asked for additional information and provided a quick turn-around at fixing the problem. Her actions restored my faith in Doubletree Hotels and the HHonor Program. Thanks again!!

  • Stayed: May 2014, travelled as a couple
    • Service
Thank Yolanda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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300 - 306 of 431 reviews

Reviewed 5 June 2014

My family and I flew from Chicago to Richmond for a nearby wedding. We spent one quick night in the hotel. It's close to the airport, downtown and is easy to find. Competitive rates and a very pleasant staff. Overall a good experience

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Hampton
Thank Adam E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tonya H, General Manager at Hampton Inn Richmond-Airport, responded to this reviewResponded 10 June 2014

Thank you for your great review! We are so glad that your short stay was enjoyable! We hope to see you the next time you are in the area!

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Reviewed 2 June 2014

Nice, clean and quiet hotel away from traffic. Next to RIC Airport but no noise once in a room. A/c, hot water, and other amenities as expected at Hampton/Hilton grade. Enjoyed breakfast both days. . Hotel staff very friendly and helpful.. We would stay here again due to location of the hotel.

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Hampton
Thank 491nalinp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tonya H, General Manager at Hampton Inn Richmond-Airport, responded to this reviewResponded 9 June 2014

Thank you for your kind words and great review! We are so glad that you enjoyed your stay at our property! We look forward to seeing you the next time you are in the area!

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Reviewed 2 June 2014

Clean venue, courteous staff and check in was very quick. Breakfast was delicious. Quick access to I-81. I would stay here again and plan to when traveling through. Water pressure and temperature for the shower was pleasing and the room was spacious for multiple night stays.

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Hampton
Thank Chris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tonya H, General Manager at Hampton Inn Richmond-Airport, responded to this reviewResponded 6 June 2014

Thank you for your wonderful and detailed review! We take pride in the experience that we offer our guests and we are so glad that you enjoyed your stay at our property! We will see you the next time you are in the area!

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Reviewed 18 May 2014

I had tried to book this with a wedding rate the bride had set us all up with but had issues during the actual booking but the staff was awesome in getting me the original rate. That was awesome as it saved me some money. The staff was also super friendly and helpful and they seemed genuinely happy at their jobs which was really awesome to see. I did think it was weird that the hotel pointed out the cleanliness of the sheets both in the elevator and with sticky notes on the headboard... that shouldn't be a selling point it should be an expectation.

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Hampton
Thank Jessica M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tonya H, General Manager at Hampton Inn Richmond-Airport, responded to this reviewResponded 25 May 2014

Thank you for your wonderful review! Our front desk staff will be so happy to know that they made your stay at our property a great one! We look forward to your next stay!

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Reviewed 4 May 2014

This hotel was very convenient as a place to base from to see the race and visit other tourist destinations. Close to downtown. Good price and great value. Friendly staff. Two thumbs up. Breakfast was plentiful and coffee available at all hours.

  • Stayed: April 2014, travelled with family
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Review collected in partnership with Hampton
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tonya H, General Manager at Hampton Inn Richmond-Airport, responded to this reviewResponded 6 May 2014

Thank you for your review! We are glad that you enjoyed your stay and we hope to see you the next time you are in the area!

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Reviewed 1 May 2014

Hotel is new and VERY clean and quiet even though it is at the airport. Just 5 miles from I 95 and on I 64 west of Williamsburg. Each room has wired internet and it super fast. Nice complimentary breakfast with shuttle to the airport.

  • Stayed: April 2014, travelled solo
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Review collected in partnership with Hampton
Thank Mike P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tonya H, General Manager at Hampton Inn Richmond-Airport, responded to this reviewResponded 6 May 2014

Your thoughtful and kind review really means a lot to us! We work hard to provide our guests with outstanding service and are glad that you enjoyed your stay. See you next time you are in the area!

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Additional Information about Hampton Inn Richmond-Airport

Address: 421 International Center Dr, Sandston, VA 23150-1336
Phone Number:
Region: United States > Virginia > Sandston
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Sandston
#2 Romantic Hotel in Sandston
Price Range: £90 - £141 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Richmond-Airport 2.5*
Number of rooms: 104
Official Description (provided by the hotel):
The Hampton Inn Richmond Airport hotel is less than 1 mile from the Richmond International Airport. Offering 104 spacious guest rooms with micro/refrigerator, hair dryers, iron and boards, 32 inch flat screen TV's. Also including free breakfast, free high-speed internet, free business center, free fitness facility and indoor heated pool. Just a few miles from Downtown Richmond. A city rich in history. We loving having you here! ... more   less 
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Also Known As:
Hampton Inn Richmond-Airport Hotel Sandston

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