I have stayed at many economically friendly hotels and NEVER have I had an experience like the one at this Microtel. They were almost sold out by the time I arrived, the wonderful staff explained to me that it was a very busy weekend in Richmond, and the only room they had available was a smoking room. I was happy to take it. The front desk person was so pleasant after what had appeared to be a rough night since I passed by a police officer on my way in. When I got to the room I was pleasantly surprised on how clean it was. I did have an issue turning the shower on, however I called down to the front desk and she came up to my room, showed me and explained to me how to use it. When asked about the police, she simply said it was a dissatisfied customer who made a mistake when they did their reservation and could not be accommodated. She was very upbeat, helpful, and sweet. I cannot wait to come back to Richmond to stay at the Microtel!
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- Also Known As:
- Microtel Inn And Suites Richmond Airport
- Microtel Inn & Suites Richmond Airport Hotel Sandston
- Microtel Sandston
- Microtel Richmond Airport
- Sandston Microtel