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“Excellent Service, Good Location”

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Homewood Suites Richmond Airport
Ranked #4 of 15 Hotels in Sandston
Cape Coral, Florida
Level 3 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Excellent Service, Good Location”
Reviewed 14 March 2013

We stayed here for 5 nghts while a family member was in the hospital. The location to downtown is great -- no real traffic issues, and we were there in 15 mins. The room was clean and comfortable. We did not use the kitchen to much, but it was good to have a refrigerator. The breakfast buffet and dinner provided were very nice. We had one little issue that the staff dealt with to our satisfaction. They were very easy to deal with. We would stay there again.

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Debra D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
benjamin2000, General Manager at Homewood Suites Richmond Airport, responded to this review, 18 March 2013
Thank you for taking the time to complete a Tripadvisor posting we appreciate it. We here at the Homewood Suites Richmond Airport are glad you enjoyed your stay with us and we hope to see you again soon. Thank you
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416 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Durham, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 February 2013

I stayed in a double suite. It was very nice, clean and spacious. The service is good too. Just wish they had better choices for the "hot" breakfast they offer. Also the pool/spa area was suppose to be finished with repairs upon my arrival, however it was still under maintence upon my arrival and I could not use it. Other than that, its good to go. I would stay again.

  • Stayed February 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tbowe408
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
benjamin2000, General Manager at Homewood Suites Richmond Airport, responded to this review, 12 February 2013
We are glad we were able to make your stay with us enjoyable. Thank you for sharing your experience on tripadvisor.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Virginia Beach, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 February 2013

This was an affordable, luxurious Jacuzzi tub suite. The hotel had the best complimentary breakfast, I would most highly recommend this hotel to any traveler for business or leisure. Our room was quiet. Check in and check out were exceptionally speedy. The breakfast consisted of a hot buffet, do-it-yourself waffles and continental breakfast items; all very nice. The breakfast staff were very courteous and attentive. It was an overall pleasurable stay and exceptional value. The only drawback is that it is located on the outskirts of the city. That said, with the location near I-64, we were able to drive to most anywhere in the city within twenty minutes. Online check-in and room selection was allowed on the day prior to arrival. This was a nice feature, and seemed to make the process of checking in much quicker. Although a Hilton Honors member, I did not receive any goodies when checking in, perhaps due to the late hour of arrival (9:45 p.m.). One word of caution: the water temperature of the hot water is quite hot. This is likely due to patrons using the Jacuzzi tubs. It offers a nice hot jetted bath, but beware of just how hot it can be.

Room Tip: Higher floors have fewer guests, and thus are quieter.
See more room tips
  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Robert C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
benjamin2000, General Manager at Homewood Suites Richmond Airport, responded to this review, 12 February 2013
Thank you for taking the time to complete a Tripadvisor survey, we appreciate it. We here at the Homewood Suites Richmond Airport are glad you enjoyed your stay and we thank you for your business. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Richmond, Virginia
Level 4 Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 December 2012

I spent 2 nights at the Homewood Suites. I came in on a rainy Friday night. The staff was so friendly and professional. I enjoyed the whole weekend. They had a wedding party in house too, but they handle everything without skipping a beat. Customer service was Great..

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GwenAnita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
benjamin2000, General Manager at Homewood Suites Richmond Airport, responded to this review, 14 January 2013
Thank you for taking the time to complete a tripadvisor review. We are glad you enjoyed your stay with us and we hope to see you again soon. Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Huntington, West Virginia
Level 4 Contributor
38 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 23 December 2012

My family & I stayed here while I was working in the area and we highly recommend it! It's conveniently located near the main interstate and just a short drive to either the airport or nearby shopping malls. Theres a nice Mexican restaurant located adjacent to the hotel (El Patron) that we also recommend. Having an indoor pool is a huge plus when traveling in the fall/winter and the complimentary breakfast was actually quite nice. The rooms were clean, well kept and surprisingly quiet despite the proximity to the airport. We'll definitely be staying here again if we return to the area!

  • Stayed November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jeremycriss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
benjamin2000, General Manager at Homewood Suites Richmond Airport, responded to this review, 26 December 2012
Thank you for your feedback of you recent stay with us at the Homewood
Suites Richmond Airport. We thank you for choosing us and we hope to see you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
hampton Roads
Level 4 Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 16 December 2012

I stayed here for business during the week of 12/10/12.

I set the reservation via the Hilton Honors website. No problem and fair rate.

The front desk folks were very nice.. My keys were ready and my Hilton membership was recognized and I was given goodies as a member.

My room was very quiet and away from the main flow.

My only concern is the hotel carpet and main areas are stating to show some age. The facility was clean but wear and tear is creeping in. The location is favorable for car or air travel.

I would stay here again.

  • Stayed December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank w8n4simplertimes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
benjamin2000, General Manager at Homewood Suites Richmond Airport, responded to this review, 26 December 2012
Thank you for taking the time to complete a Tripadvisor review, we are glad that you enjoyed your stay with us and we hope to see you again soon. Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlottesville, Virginia
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 November 2012

We visited the Homewood suites over Thanksgiving. Staff were gracious and welcoming. The facility was clean and necessary services were readily available. Staff went out of their way to make sure we had what we needed. This is a great improvement over last Thanksgiving. Management and staff are to be commended for listening to guest feedback and acting on it.

  • Stayed November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Happycamper024
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
benjamin2000, General Manager at Homewood Suites Richmond Airport, responded to this review, 28 November 2012
Thank you for taking the time to complete a tripadvisor survey about your great stay at the Homewood Suites Sandston. We were glad to see you again and we are glad you enjoyed your stay. Have a safe and happy holiday and we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites Richmond Airport

Property: Homewood Suites Richmond Airport
Address: 5996 Audubon Dr, Sandston, VA 23150-1340
Phone Number:
Region: United States > Virginia > Sandston
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Sandston
#3 Family Hotel in Sandston
#3 Romantic Hotel in Sandston
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Homewood Suites Richmond Airport 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Homewood Suites Richmond Airport Hotel Sandston
Homewood Suites Sandston
Homewood Sandston
Richmond Airport Homewood Suites
Sandston Homewood Suites

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