Well, where to begin. The customer service was deplorable. I have never been yelled at before by anyone in customer service and this was obviously an exception. Our party was mislead to believe that the facility was safe. Clearly with just a small turn lock on the door (that anyone could kick in) is not safe. If I wanted to go camping in a tent, I would not have rented a room. The lack of security, caused our group to pack up and leave and not stay the night.
I really could go on and on about what a bad experience this was for my party, but I think that you get the hint.
This is not a bed and breakfast
- Also Known As:
- James River Hotel Scottsville