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“Clean, modern and new... great amenities.”

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Homewood Suites by Hilton Springfield
Ranked #2 of 12 Hotels in Springfield
Certificate of Excellence
GreenLeadersGold level
Reviewed 6 May 2014

Stayed here five nights whilst visiting Washington DC. I decided to stay out here because the price was lower than downtown DC and the amenities were good.

My room was big.. everything was clean and very new given the hotel’s age. The beds were comfortable and I slept very well. The breakfast was of good quality; probably the best I’ve ever had in an American hotel! There was an evening buffet too, which operates on a rotating menu, but they also have a food menu you can purchase from. They also gave out vouchers on check-in for two free alcoholic drinks at the bar, you can get wine or beer. There is a free shuttle to Franconia-Springfield Metro station (35 min ride to Metro Centre station) which leaves every half hour; you need to ring on return to request it. It drops off outside the station and picks up just inside the undercover garage by the taxi rank.

There were a few things in the room which weren’t up to standard initially.. the shower was leaking around the shower head so the pressure was bad; but this was fixed by an engineer after contacting the front desk. Likewise, the safe was locked shut so again an engineer had to come out. There was also no creamer in the room for coffee. These are all small trivial things which could have been checked prior to arrival.

All the staff were pleasant and polite.. especially one chap who seemed to be the shuttle driver AND the room maintenance guy. There is a pool too; very small but attended by a lifeguard which was almost amusing.

Room Tip: Get a room as high as possible to mitigate possible road noise.
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  • Stayed: May 2014, travelled solo
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1  Thank getmetotheairport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Homewood Suites by Hilton Springfield, responded to this reviewResponded 12 May 2014

getmetotheairport,
Thank you for selecting Homewood Suites Springfield while visiting Washington DC. We appreciate you recognizing our comfortable accommodations, pleasant staff, and value added amenities, as well as sharing opportunities for improving our product. We value your business and hope to have you as our guest again in the future. Thank you once again for writing.

Kind regards,
Chris Tyner, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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569 - 575 of 788 reviews

Reviewed 5 May 2014

I stayed here for 2 nights this past weekend. Overall this is a nice hotel and I had a good experience. But there just seemed to be something sterile about this hotel. The rooms are on the small side but they are clean and the beds are confortable. The front desk was pleasant and businesss like but not particularly friendly or helpful (although the other staff I encountered were friendly and nice). I am a gold member and my welcome gift wasn't in the room although I had a letter saying it was. There was a light out next to the bathroom sink. I told the front desk before I went out at 5 about it and assumed it would be fixed while I was out. It wasn't but that wasn't a big deal to me. But I was none too pleased when the maintenance guy showed up after 9:30 p.m. and we were in our pjs. We told him to come back tomorrow. He didn't so I mentioned it to the front desk and finally that night it was fixed. Then there was the towels. After my room was cleaned the first day, only one bath towel, one hand towel, and one washcloth were left. I thought that was totally weird. I did call for more (the rest of my family was coming that night) and more towels did appear after dinner. The breakfast was just ok and the room with the food was way to small. Guests were tripping over each other since there just wasn't room to stand behind the person in front of you while you wanted to get your food. As someone earlier noted, the breakfast attendant is anything but friendly. I did use the gym and the equipment was adequate and well maintained (although i was disappointed that the screens on the equipment didn"t have tv). There are numerous dining options right next door and across the strip mall parking lot. That was very helpful. The parking lot is very tight but it is free! In sum, this is a decent hotel and, overall, I would recommend it. However, my stay was a bit disappointing.

  • Stayed: May 2014, travelled with family
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Thank ahagen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Homewood Suites by Hilton Springfield, responded to this reviewResponded 9 May 2014

ahagen,
Thank you for sharing comments on your stay and your recommendations of Homewood Suites Springfield. We appreciate your honest assessment on both positive feedback as well as areas of opportunity. It's unfortunate to hear about the service failures you experienced and we're sorry for any resulting disappointments with your stay. Guest satisfaction is our highest priority so your feedback assists in our mission to continuously improve. We value your business and hope to exceed your expectations in the future. Thank you again for writing.

Kind regards,
Chris Tyner, General Manager

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Reviewed 5 May 2014

Good clean, value hotel with lots of space and reasonable pricing. Although there was no incident, the car park area did not feel safe at night. Breakfast and wif-fi included in the pricing plan. Staff were friendly.

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Homewood Suites by Hilton
Thank klfong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Homewood Suites by Hilton Springfield, responded to this reviewResponded 12 May 2014

Klfong,
We appreciate hearing from you and thank you for your review of Homewood Suites Springfield. It’s great to know our clean hotel, friendly staff, and variety of amenities added value to your stay. We hope you’ll return for another visit in the future. Thanks again.

Kind regards,
Chris Tyner, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2014

What a lovely place to stay. We happened to be there with our grandsons band for a few days and the suite was excellent. Well laid out. Comfortable beds, clean kitchen and well stocked. Close to shopping. Amenities of the pool and gym were great. Free shuttle service to the Metro station and back. I would definitely recommend this hotel especially for long stays.

Room Tip: Long halls, so ask for a room closer to the elevators.
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  • Stayed: April 2014, travelled with family
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1  Thank Susan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Homewood Suites by Hilton Springfield, responded to this reviewResponded 9 May 2014

Susan C,
We appreciate your positive review and high recommendations of Homewood Suites Springfield. We're pleased to know the level of comfort, cleanliness, and convenience you experienced reflects the quality product that we strive to deliver. We enjoyed having you as our guest and we hope to welcome you back again soon. Thank you again.

Kind regards,
Chris Tyner, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 April 2014

Your first impression walking through the doors is a good one. The staff at the front desk was very friendly and helpful (I can't say as much for the staff working the breakfast kitchen...I found the woman to be very rude). The room was very nice but stuffy so we tried to turn on the a/c and it wasn't working properly. They had a maintenance man up to our room in a jiffy. Once it was working it was the quietest a/c in a hotel we have ever had. The ceiling fan was VERY loud and we were told it's the same way in all the rooms and people have complained about the noise before. It was so loud there was no way we could use it. The room came with a complete kitchen with full size refrigerator, a two burner stove, plates, cups, and silverware. They have a shuttle to take you back and forth from the metro which made getting around DC much easier than driving. The breakfast scrambled eggs were excellent but I was surprised to see they didn't have bacon, only sausage. We use a ceiling fan all year round to keep the air moving but since this one made so much noise I could not give the place 5 stars.

Room Tip: If a ceiling fan is important to you, ask if you can test it out before moving into the room. We we...
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Stayed: April 2014, travelled as a couple
Thank cheryl h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Homewood Suites by Hilton Springfield, responded to this reviewResponded 9 May 2014

cheryl h,
Thank you for writing a review from your visit to Homewood Suites Springfield. We appreciate you choosing our hotel and we're glad our spacious accommodations and value added amenities added value to your stay. I sincerely apologize for the areas we fell short of meeting your expectations and any inconveniences you experienced as a result. We value you as our guest and hope you will return for another visit in the near future. Thank you again.

Kind regards,
Chris Tyner, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 April 2014

Enjoyed the stay and the service! Staff very helpful! Breakfast was outstanding. Will select Homewood Suites again. As a Hilton Honors Memember, this was a great experience. Will stay at Homewood Suites again. A graet value!

  • Stayed: April 2014, travelled with family
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Review collected in partnership with Homewood Suites by Hilton
1  Thank Howard R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Homewood Suites by Hilton Springfield, responded to this reviewResponded 5 May 2014

Howard R,
Thank you for sharing aspects of your visit that made for a great experience at Homewood Suites Springfield. We're pleased to know our excellence in service and value added amenities made your stay an enjoyable one. We hope you'll return for another visit in the near future. Thank you again.

Kind regards,
Chris Tyner, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2014

The hotel was clean and the staff very friendly and accommodating. We had one issue with the door lock which was fixed immediately. The food was wonderful and the shuttle to the Metro Station made riding the Metro so much easier. There is a grocery store and a Trader Joes about two blocks from the hotel as are several restaurants.

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
1  Thank Stephanie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Homewood Suites by Hilton Springfield, responded to this reviewResponded 5 May 2014

Stephanie A,
We're pleased to hear about your wonderful experience and thank you for writing a review about Homewood Suites Springfield. It's great to hear our clean hotel, friendly staff, and convenient location met your satisfaction. We hope to welcome you back again soon. Thanks again.

Kind regards,
Chris Tyner, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton Springfield

Address: 7010 Old Keene Mill Road, Springfield, VA 22150-3436
Phone Number:
Region: United States > Virginia > Fairfax County > Springfield
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 12 Hotels in Springfield
Price Range: £84 - £192 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Springfield 3*
Number of rooms: 165
Official Description (provided by the hotel):
Enjoy the convenient location of the Homewood Suites Springfield, VA hotel, adjacent to the Capital Beltway (I-395) and just minutes from downtown Washington DC. Our hotel in Springfield, Virginia offers easy access to government and military agencies including the Department of Defense and the Department of Homeland Security. A number of companies including Northrop Grumman, Raytheon, SAIC, Boeing, Lockheed Martin, and Calibre are nearby. Potomac Mills Outlet, Washington Harbor, Fort Belvoir, Reagan National Airport and the Pentagon are also minutes from the hotel in Springfield, VA. Take the complimentary shuttle service to area restaurants and businesses within a three-mile radius, including the Franconia/Springfield Metro stop.Find plenty of space to make your own in the studio or one-bedroom suites at our hotel in Springfield, VA. Enjoy a range of amenities including complimentary high-speed internet access and two 42-inch HDTVs. Grab a snack or meal from the 24-hour Suite Shop to prepare in your room's fully equipped kitchen.Wake up to a full hot breakfast each morning and unwind over evening dinner and drinks* Monday to Thursday. Stay connected at the 24-hour business center and host meetings in our 841 sq. ft. meeting room. With a fitness center and heated indoor pool, it's easy to maintain your fitness regimen during a stay at the Homewood Suites Springfield, VA hotel. Relax in the evening over cocktails and conversation at the hotel bar, offering light fare and drink specials. ... more   less 
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