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Reviewed 4 July 2014

This was the first hotel I have ever stayed in that I felt like it was a home away from home and the staff all acted like they really wanted to help you with your every need. i am sure that I will have to travel back to Springfield in the future and I know where I will be staying... Two thumbs up!

Date of stay: July 2014
  • Trip type: Travelled on business
    • Value
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    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Homewood Suites by Hilton
1  Thank Perry W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ConcordHospitality, General Manager at Homewood Suites by Hilton Springfield, VA, responded to this reviewResponded 7 July 2014

Dear Perry W,

I’m delighted to hear you felt right at home at Homewood Suites by Hilton - Springfield, VA. I’m glad you found our staff friendly and accommodating. There is no better compliment than a return visit; we hope to host you again soon!

Best,
Chris Tyner, GM

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Reviewed 3 July 2014

The location of this hotel is very nice , you will find a lot if different restaurants and stores around you, about 30 min away from DC area , the room is very spacious and clean, even the bath room was very big like a room by itself. Other thing that they provide a free breakfast and dinner but in a small time frame but still a good thing , the food was ok , i wish they'll improve it in the future.
Definitely, i'll consider this series of hotel when traveling specially in that price range

Date of stay: June 2014
  • Trip type: Travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Thank fahad_Hba
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ConcordHospitality, General Manager at Homewood Suites by Hilton Springfield, VA, responded to this reviewResponded 7 July 2014

Dear Fahad B,

I’m happy to know you enjoyed our spacious room and convenient location. We appreciate your kind comments and recommendation. A return visit is the best compliment; we look forward to seeing you again.

Best,
Chris Tyner, GM

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Reviewed 2 July 2014

I read thru the reviews prior to our stay so I had a good idea that we would be happy with our stay at this hotel. Cannot understand the few less than excellent reviews this hotel had except that I think some people are nit picky and looking for minor things to complain about.

The hotel itself is newer, clean, larger than most, and comfortable with kitchenettes that make it nice to pack lunch with you or to return late from the city and cook something light, quick, and non-greasy. We travel often and I find myself feeling sick when eating out too much while on the road so this is a great amenity for our family.

The breakfast had many different choices and the free managers hour during the week is great when traveling on a budget. I did see where some people complained about the food choices being limited which we did not find during our stay. Breakfast changed each day including: eggs, omelets, french toast sticks, bacon, sausage, different breads/pastries, fruits, oatmeal, grits, juices, coffee, tea, flavored water and many others I am sure I can't remember. The managers hour offered a main entree (we had salisbury steak and a pasta bar) vegetables, bread, juices, coffee, wine or beer during our 2 nights we visited this and thought it was great tasting, filling, and an awesome added perk to our stay.

People who complained about the "limited" choices need to think about what they actually eat while at home and how many options they offer their family members during meals (especially breakfast). Hmmmm just thought of something, of course these unhappy people do have the option to cook in their hotel room as they have a kitchenette and a grocery store right next door but did not choose to do this, just complained instead. Great hotel to stay at when in DC, ride the public transport in or park at Grand Central Station. Pool and laundry facility make this an even better choice!!

Date of stay: June 2014
  • Trip type: Travelled with family
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    • Service
3  Thank Debbie H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ConcordHospitality, General Manager at Homewood Suites by Hilton Springfield, VA, responded to this reviewResponded 4 July 2014

Dear Debbie H,

Thanks for your review and recommendation. We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we deliver. Your feedback provides us with motivation for our team. Please come see us again!

Best,
Chris Tyner, GM

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Reviewed 2 July 2014

We stayed for 6 nights while we vacationed in DC. The hotel is in a nice area close to DC. Staff was friendly and helpful. The food was decent and plenty of it, a couple of comp drinks made the days end nice. There is a nice roof top garden with BBQ grills and tables. But the one concern was the lack of attention to detail. The cleaning staff never left the right amount of towels, soap or blankets etc. and the kitchen was not cleaned from the previous guests. They cleaned during our stay, just not thoroughly, the floors were not washed in six days. The staff always brought what was missing quickly but it should have be taken care of from the beginning we even left notes on just what was needed. Would have received a excellent rating but the lack of cleaning in-between guest especially was a disappointment. Great potential just needs a little spot checking and follow through.

Date of stay: June 2014
  • Trip type: Travelled with family
    • Value
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    • Cleanliness
    • Service
1  Thank Lance G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ConcordHospitality, General Manager at Homewood Suites by Hilton Springfield, VA, responded to this reviewResponded 4 July 2014

Dear Lance G,

We are happy to hear from you and glad to know you enjoyed your stay with us. I apologize that the cleanliness of your room was not met with our excellence in service. I will be sure to discuss this review with our housekeeping staff and heighten our awareness of such issues. I appreciate you recognizing our strengths while providing us some areas of opportunity for improvement. We value you as our guest, and hope to have you stay with us again.

Sincerely,
Chris Tyner, GM

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Reviewed 29 June 2014

We stayed here after searching endlessly on bnb, home away, trip advisor, etc... for vacation rentals for our group of 9. It ended up being PERFECT. Highway entrance is 1 minutes away and it took us 20 minutes to get into D.C. Parking garages were plentiful so we are thankful we didn't have the hassle of the Metro, as well as the cost. Cheaper to park 2 cars than pay for Metro passes. Metro is nearby though.
Rooms were large and clean. Kitchen stocked with 4 forks, knives, spoons, as well as plates and pitchers and a few pots/pans. Stove top was a small two top, but worked fine to heat up a meal.
Our room had two comfortable Queens (real Queens, not the almost Queens we've had in other hotels). A pull out couch in the living room plus space for our extra twin blow up mattress.
Full breakfast and dinner are served daily. We never made it back for dinner, but Breakfast was basic but plentiful and coffee, tea available all day. For picky eaters like myself, a short walk through the parking lot got me to Trader Joe's!
Only minor complaint is pool is not heated as they say. But lifeguard on duty is nice perk. Hot Tub would be lovely also, especially after walking 5 miles a day in DC!
We will be seeking this hotel chain out now for future vacations!

Room tip: Rooms away from highway would be best!
Date of stay: June 2014
  • Trip type: Travelled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
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1  Thank 4sarasota
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ConcordHospitality, General Manager at Homewood Suites by Hilton Springfield, VA, responded to this reviewResponded 30 June 2014

Thank you for sharing your kind review with us and other travelers. It’s nice to know you enjoyed our fully equipped rooms, comfortable beds and complimentary breakfast. It’s encouraging to hear that our hard work is affecting the guest experience. I look forward to sharing your kind comments with our team! Thank you taking the time to write.

Best,
Chris Tyner, GM

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