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“Business Trip”

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Best Western Springfield
Ranked #10 of 12 Hotels in Springfield
Cincinnati, United States
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Business Trip”
Reviewed 16 May 2014

Worked in the DC area. Took the blue line Metro to this hotel. Excellent place to stay for the price. Super-friendly hotel staff with a 'can do' attitude.Great shuttle van service to and from the Metro and surrounding area.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Michael R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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440 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (60)
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English first
Bent Mountain, Virginia
Level Contributor
91 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 15 May 2014

I must qualify "good value" by saying I was in Springfield for a convention, and could have gotten a convention rate of $124 at the Hilton. I made my reservation on the BW website for a $90 dollar senior rate, but when checking in, was told my rate would be $124. Imagine my surprise! However, the nice young fellow on the desk changed it to $90 and I got what I wanted: a quiet, clean, comfortable room. This is an older property originally built as a Days Inn, but was a much nicer building than usual: brick exterior, restaurant (now used just for breakfast), nice sized rooms, etc.) Also has a very nice outdoor pool.
What lends itself to good management, in addition to the front desk experience, are what I observed; a courtesy shuttle, clean rooms and grounds, nice landscaping and an interesting thing: lots of construction skilled tradesmen stay there, which is a real plus: they are quiet, go to bed early and are generally pretty pleasant. (The also rent rooms in blocks!) And smart management has provided a picnic table and grill behind the hotel and under a part of the "Springfield Mixing Bowl" - a gargantian interchange). Tradesmen working out of town can't afford to eat out. Neither do they want to "dress for dinner." Rather, they enjoy a place to cook some dinner, visit and drink a few beers. Really smart hotel owners who can build up this kind of clientele would do well to provide a nice picnic area. (And by the way, construction guests don't steal or tear up rooms, either.)
I found this hotel's staff to be consistently friendly and helpful, the property well maintained and in every respect, what I wanted. I will continue to stay there as long as my needs arise.

Room Tip: Be sure to try for a discounted rate, but if not, at least it will be a lot less than other lodging...
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank filmbuyer2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delevan, NY 14042
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 May 2014

After reading other reviews, we chose an executive room that is on the upper floors of the hotel. It was very quiet and we weren't bothered by traffic noise from the numerous roads nearby. The room size was not extremely big but adequate. The bed was comfortable and the bathroom was clean with one of the best shower heads we've ever encountered in a hotel room. We did find the WIFi was quite slow when accessed from our room. The one outstanding feature of this hotel is the free shuttle service to anywhere within 3 miles of the hotel. They even offered a list of restaurants in the area and the distance from the hotel. We took advantage of the shuttle several times during our stay for restaurants and the local Metro station. By Metro train we were able to be at the National Mall area in 40 minutes. It eliminated the extreme hassle of driving to and parking in Washington DC. We found the hotel staff to be friendly and very competent. A word to those of you who must be gluten free, there is very little that is safe to eat at the hot breakfast offered. Overall we were very pleased with our stay.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank AnLCoo48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Pomfret, VT
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 4 May 2014

This was perfect for a single- night stay with the family. There is an extensive hot breakfast included (eggs, waffles, pastries, etc). Rooms are average. Very convenient to both the highway and the DC metro.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sarah L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
southampton, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 28 April 2014

Upon check in, no TV, no refrig.as promised on making reservation [refrig needed for my Rx drugs. Had to switch room to get a good TV. A/C was very loud. Room was marked non-smoking but it had a smoking smell..

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Kenneth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIJung820, General Manager at Best Western Springfield, responded to this review, 29 April 2014
The fact that we were not able to meet your expectations is a major disappointment to me. Please accept my sincere apologies for your experience during your most recent stay. I regret the inconvenience and frustration that your non working TV and lack of fridge has caused you and am sorry that we asked you to move to a different room. I assure you that your experience is not the standard to which we aspire, nor which our guests have a right to expect.

Microwave and refrigerators are only guaranteed on our executive levels. All other rooms are based on availability. We do try our best to accommodate requests and am sorry we failed to do so.

If you are ever back in the area, please give us one more chance to make it right. I will personally make certain that we provide you with a room with a working TV as well as a fridge.

Kindest regards,
H Jung
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Summersville, WV
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 25 April 2014

We recently spent five nights at the Best Western in Springfield. It met all our needs for a great trip to Washington DC. We booked through Expedia and got a very good rate. The room was very clean and maintained. We got a surprise upgrade to an executive suite that included a fridge and microwave. The hot breakfast buffet was great with lots of choices and a clean dining area. The hotel staff was very friendly and they offered a shuttle service to and from the nearby metro station. It is a great service especially for those, like me, not used to driving in such busy traffic! The hotel does sit in a very busy intersection with an off ramp right behind it. Our room was on the ramp side but we didn' have any traffic noise and sleep peacefully. We would certainly recommend this hotel and hope to have a return trip ourselves in late summer.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DJWSummersville_WV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIJung820, General Manager at Best Western Springfield, responded to this review, 26 April 2014
Thank you for taking the time to write a review and we appreciate your kind words. It was a pleasure having you stay with us and hope that you will visit again soon!

Kindest regards,
H Jung
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newton, United States
1 review
Reviewed 24 April 2014

Recently stayed at this hotel for a quick business trip in the DC area. Room was neat, clean, very comfortable bed. Competitively priced with other hotels in the direct area. Excellent breakfast offering. I would recommend this hotel for other business or personal travelers.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Eric G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIJung820, General Manager at Best Western Springfield, responded to this review, 25 April 2014
Dear Eric,
Thank you for taking the time to write about your experience at our hotel. I am so pleased that you enjoyed your stay with us. Please visit us again soon!

Kindest Regards,
H Jung
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Springfield

Property: Best Western Springfield
Address: 6721 Commerce Street, Springfield, VA 22150-2507 (Formerly BEST WESTERN Springfield)
Phone Number:
Region: United States > Virginia > Fairfax County > Springfield
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 12 Hotels in Springfield
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Springfield 2.5*
Number of rooms: 179
Reservation Options:
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Also Known As:
Best Western Springfield Hotel Springfield
Springfield Best Western

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