Our first clue should have been the fact that none of the porch lights worked in the section of rooms where our room was. We thought, "OK maybe they have a temporary problem they're working on." Then we figured we could overlook some of the obvious repairs and updates that needed to be done, because we were getting a pretty good price. When we were all settled and noticed that the toilet bowl had obviously not been cleaned for some time, we started realizing the place had some major problems. We were already ready for bed, and chose to wait and complain when we checked out the next morning.
An envelope with the names of the two women who cleaned the room was on the nightstand -- obviously meant for a tip. Even the envelope was dirty!.When I took it down to the main desk and told Matt, who was working the desk, that his cleaning crew had not cleaned the toilet, he didn't even acknowledge that I had said anything to him. No apology. No explanation. Nothing. And it wasn't because he couldn't hear me.
I'm not sure where the good reviews are coming from here. I wonder if the two different Days Inns in Staunton are being confused by reviewers. But i would NEVER recommend this motel to anyone, simply based on the response of its staff, besides its generally run-down condition (peeling paint, rickety floor lamp, no towel rod for hand towel at sink outside shower and toilet area), its dirt (obvious large hunk of food under dresser, dirty mirror, dirty toilet, soap scum in shower), its meager "continental breakfast" and watered down orange juice.
DO NOT stay at the Days Inn North on Bells Lane if you care about service or comfort. I'm writing this review to spare others from the mistake we made.
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- Also Known As:
- Days Inn Staunton
- Staunton Days Inn