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“Our favorite place to stay”
Review of Comfort Inn

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Comfort Inn
Ranked #9 of 15 Hotels in Staunton
Ebony, VA
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Our favorite place to stay”
Reviewed 4 September 2011

This is our 3rd or 4th visit to this motel and we return because we have been so pleased with our stays. From the front desk attendants, Juanita was wonderful to work with, to the housecleaning staff, the employees have always been friendly and made us feel welcomed. The rooms have always been clean & comfortable and the breakfast area is larger than most. My husband & I travel and stay in enough motels during the year to compare amenities and we will certainly stay in this motel when we return to the area to visit our family.

  • Stayed September 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Preston F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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276 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • Any
English first
2 reviews
Reviewed 2 September 2011

People were excellent hotel needs improvent! The breakfast wasn't fresh eggs were too old, that gravy I couldn't recognise.

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jude0202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 28 August 2011

This hotel was the worst hotel that I ever stayed in my life. Next to a bad area nothing to see but a truck barnyard and rail tracks. We made an early reservation early hoping that they would give us the best rooms and since we arrived late they didn't even take us in to a proper suite. The room we got was with an old TV with old walls and with a crummy bathroom. For $110 these people should"ve reserved our room. Breakfast was even bad. The eggs were horrible and its so crammy. These people are wheeler dealers. If you want to stay at a better hotel stay at the hampton inn in staunton. There is really nothing in this area at all. Beds were clean though at least but that's it. Staff was nice though but not all that nice. We had to request for our own towels since they did not provide us with some. So bring your own pillow if you want to stay here and bring your own shampoo. The area around the hotel is not a good one so don't come here.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank heartofthesoulo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Canada
2 reviews
Reviewed 28 August 2011

After a 14hr drive from Florida this was the last motel available off the I81. We checked into room 114 anxious to get a good night sleep for the long drive ahead of us. What a mistake. The room was less than clean. The carpets were stained and the bedding was less than acceptable. Had to ask for extra sheets to double sheet the bed. The bed frame exposed corners were filthy,dust,hair and mystery items were easy to see. While doubling the sheets I had to kill a spider in the blankets the size of a nickel!! Needless to say slept fully clothed and checked out at 5:00am.

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Josandkat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chicago, IL
Level 5 Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 14 August 2011

There are Comfort Inns and then there are Comfort Inns. On our way from Arkansas to DC, we stayed in two Comfort Inns. The first one, in Dickson, TN was great. This one is a rathole. For starters, the pillows are square and small. When we asked the front desk for normal pillows, she told us that these were all there were. The sheets are also too small for the bed, so you see them pulling up over the mattress.

Second, the rooms are tiny, smell funny, have thin walls, and really ratty carpet and bedspreads. The bathroom is oddly tiny, and the shower head has several settings, none of which are just your normal shower spray. There is no overhead light, and only a couple table lamps that do not provide enough light.

When we got to our room, there was no toilet paper in the bathroom. We had to go down to the front desk to get it.

For these prices, you expect a step up from the Microtel down the block. However, they don't deliver. Comfort Inns desperately needs to renovate this place.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank cherikm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deale, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 July 2011

We were in Staunton for a family reunion. Upon our arrivial we were greeted by Juanita. We found her to be an eceptional person. She was very people oriented. She would ask if there was anything she could do each time she saw us. She made our stay a very welcoming experience. She does the Comfort Inn name proud.

Stayed July 2011, travelled with family
Helpful?
1 Thank JimmyTee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 July 2011

just wanted to say, as a customer service provider myself i was very pleased when i walk through the front doors and was professionally greeted by Edwin White. this was the second time that i stayed in Stauton. the first time was on my way to my destination, that hotel was about a two on a one- to- ten scale. I give you guys around 8 or so primarily because of the reception and being so helpful. As a business person, i treat my customers exceptionally well and in return, i am compensated very well. another point i like to mention is that i perfer fast rather than slow, now over later, up over down. In other words time is important and when i ask a question I would like a CORRECT answer. This is why i commend Mr. White for such a great job. thanks, Floyd from Dallas

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank jerseytodallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn

Property: Comfort Inn
Address: 1302 Richmond Ave, Staunton, VA 24401-9100
Phone Number:
Region: United States > Virginia > Staunton
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 15 Hotels in Staunton
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 96
Official Description (provided by the hotel):
Centrally located in the Shenandoah Valley on Interstate 81, the Comfort Inn® hotel in Staunton is surrounded by the majestic Blue Ridge Mountains. This Virginia hotel is near Frontier Culture Museum, Mary Baldwin College, Woodrow Wilson Presidential Library and Blue Ridge Parkway scenic drive. Additional points of interest near the Staunton Comfort Inninclude Blackfriars Playhouse, Skyline Drive, Natural Chimneys and Grand Caverns, P. Buckley Moss Museum, and James Madison University.Local businesses minutes from the hotel include DuPont,Genicom, Hershey's Chocolate, McKee Foods and the Virginia Military Institute. While in Staunton, be sure to visit the quaint antique shops, local restaurants and lounges. ... more   less 
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Also Known As:
Comfort Hotel Staunton
Comfort Inn Staunton
Staunton Comfort Inn

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