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“Welcoming”
Review of Comfort Inn

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Comfort Inn
Ranked #8 of 15 Hotels in Staunton
Reviewed 30 June 2012

There were two wonderful ladies: Joni and Alex who were truelly helpful, outstanding customer service and absolutely amazing women. They went out of there way to make us feel welcomed and my disabled daughter was well pampered come pool time!!! Also i want to point out that this hotel is truelly caring and fulfill each guests needs i personally thank yal for the handicap chair at pool side my daughter loved it! Thank u for a wonderful stay!!!!

  • Stayed: June 2012
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1  Thank cordiageorge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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201 - 207 of 293 reviews

Reviewed 19 June 2012

Immediately want to say THANK YOU, THANK YOU, THANK YOU to Alex, Cynthia, Lesley, Selena and Joni!!!!! : ) You made our multiple day/night stay at your hotel excellent! You all went above and beyond what your role as an employee is. Your personalities, friendliness and willingness to go above a request or question we had was exceptional. Alex, you made our check in so simple, while professional. Lesley, you were our savior each night, to be so accomidating of our situation, pleasant, professional, we GREATLY appreciate you. Cynthia, Selena and Joni...with out you all we wouldn't have had clean towels and SO MUCH FUN AT THE POOL!!! Rooms were wonderul, everyone slept wonderfully! The STAFF, location and great rates made our stay! We will absolutely return next time we are in the area!!! The boys and parents of our baseball team say THANK YOU!!!! : )

  • Stayed: June 2012, travelled with friends
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1  Thank Melissa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mid_AtlanticMichele, Public Relations Manager at Comfort Inn, responded to this reviewResponded 23 July 2012

Thank you for taking the time to write such a wonderful and uplifting review of your experience at the Comfort Inn Staunton, VA! We loved reading your review and sharing it with our staff. One of the most gratifying compliments to hear is your comment that "You all went above and beyond what your role as an employee is." We really strive not to just meet our guests expectations but to exceed them and it sounds like we hit the mark during your stay with us. Often the hard work and hospitable vision of the hotel team does not get the recognition they should and you certainly made everyone's day! Thank you again and we look forward to your visiting again soon!

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Reviewed 19 June 2012

when me and my wife first checked our room out it looked ok, until we weng to get into bed..there were bugs crawling everywhere. The front desk person said she didnt know what kind of bugs they were. i have worked in pest control for 25 yrs and they were bed bugs. The young lady said she was sorry and said she could move us to, another room, i said no thanks ill take my refund and stay at a bug free hotel. We will never stay again.

  • Stayed: June 2012
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1  Thank irishlad8909
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2012

This is an older hotel/motel and the room and bathroom room were smaller than what I had come to expect with a Comfort Inn. However, there was room enough. I like the double queen size beds. The room was clean and had all the extras. It is located just off I-81 and a mile from I-64 and is a straight shot into downtown Staunton. I would stay there again for the location.

  • Stayed: June 2012, travelled as a couple
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Thank Picaname
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2012

I was driving with my dad up to NY when we stopped off at this hotel. At the time I was in a bad mood. But when I took a shower and got into bed I began to feel more relaxed. The bathroom was mostly clean, as was the rest of the hotel. The bed was very comfortable and I had a great night sleep. The breakfast was descent and I had a nice cup of coffee. I saw that they had a swimming pool and it looked very fun, but I didn't have enough time to use it. This hotel is a great place to stop and it is definetly worth the price!

  • Stayed: July 2011, travelled with family
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1  Thank Sebb0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mid_AtlanticMichele, Public Relations Manager at Comfort Inn, responded to this reviewResponded 18 June 2012

Thank you for sharing your comments about your stay with us. It is so nice to hear that your experience at our hotel helped to shift a weary traveler's "bad mood" to a relaxing, great night's sleep! We appreciate your comments about our complimentary breakfast buffet, coffee and outdoor pool. We will be sure to share your complimentary experience with our staff. Please visit again soon!

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Reviewed 3 June 2012

I have stayed here several times now and really enjoy this hotel. Most of the hotel staff is excellent. We always get a laugh out of Newton and the Head Housekeeper Selena is fantastic. We met Leslie for the first time and she was very good and professional. The rooms are always very clean and most of the housekeepers are always speaking to you. I think the only bad apple is that one front desk guy who seems to always be on his cell phone and when he checks you in he never stands and seems to be more interested in whats on TV instead of who is in front of them. But everything else is so fantastic we can overlook this one person.

Room Tip: One bad apple does not always spoil the stay.
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  • Stayed: May 2012, travelled as a couple
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Thank Birdie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2012

This Comfort Inn is comfortable with friendly staff. The breakfast was good, serving both hard-boiled and scrambled eggs with sausage gravy. It (like most other hotels) failed my "Clean Corners in the Bathroom" test although the rest of the bathroom, room and hotel seemed clean. Also, BEWARE -- they charge a daily fee for the safe in your room unless you tell them you aren't going to use the safe.

  • Stayed: May 2012, travelled with friends
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Thank Retired_Barb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mid_AtlanticMichele, Public Relations Manager at Comfort Inn, responded to this reviewResponded 18 June 2012

Thank you for taking the time to review your recent stay at the Comfort Inn Staunton VA. Guest feedback is so important to us and we value your comments! We are very happy to hear that you found the hotel to be comfortable, the staff friendly and the breakfast to be good. We do apologize that we failed to meet your expectations on your "clean corners in the bathroom test" but so glad to hear that the rest of the hotel was found to be in good order. We will definitely share your comments with our housekeeping team and remind them to beware of the corners! Thank you again - please visit again soon!

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Additional Information about Comfort Inn

Address: 1302 Richmond Ave, Staunton, VA 24401-9100
Phone Number:
Region: United States > Virginia > Staunton
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 15 Hotels in Staunton
Price Range: £67 - £91 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 96
Official Description (provided by the hotel):
Centrally located in the Shenandoah Valley on Interstate 81, the Comfort Inn® hotel in Staunton is surrounded by the majestic Blue Ridge Mountains. This Virginia hotel is near Frontier Culture Museum, Mary Baldwin College, Woodrow Wilson Presidential Library and Blue Ridge Parkway scenic drive. Additional points of interest near the Staunton Comfort Inninclude Blackfriars Playhouse, Skyline Drive, Natural Chimneys and Grand Caverns, P. Buckley Moss Museum, and James Madison University.Local businesses minutes from the hotel include DuPont,Genicom, Hershey's Chocolate, McKee Foods and the Virginia Military Institute. While in Staunton, be sure to visit the quaint antique shops, local restaurants and lounges. ... more   less 
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Also Known As:
Comfort Hotel Staunton
Comfort Inn Staunton
Staunton Comfort Inn

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