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“Shenandoah Stopover”

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Best Western Staunton Inn
Ranked #3 of 15 Hotels in Staunton
Certificate of Excellence
Reviewed 14 October 2013

I was travelling through the Shenandoah area and stayed one night. The staff was very friendly, pets are most welcome, and everything went smoothly. Restaurants and service stations are adjacent making travel very convienent.

  • Stayed: October 2013, travelled solo
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Review collected in partnership with Best Western
Thank Alan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joan R, Guest Relations Manager at Best Western Staunton Inn, responded to this reviewResponded 16 November 2013

Thank you for choosing Best Western Staunton Inn, we do hope you will come again.

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737 - 743 of 908 reviews

Reviewed 12 October 2013

Wonderful Hotel! Extremely clean, wonderful staff! Comfy beds, great shower, large rooms, nice breakfast! Very nice 'home style cooking' restaurant next door. Great value!! Location is excellent for so many attractions.

  • Stayed: October 2013, travelled as a couple
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Review collected in partnership with Best Western
1  Thank C6214VMclaudiac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joan R, Guest Relations Manager at Best Western Staunton Inn, responded to this reviewResponded 16 November 2013

Thank you for choosing Best Western Staunton Inn. We are quite pleased that you give us such an excellent rating and do hope you plan to return.

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Reviewed 6 October 2013

Except for the train outside my window starting at about 11:30 pm and continueing until 2:00 am..it was great. Room was very clean. Emplyees were all very helpfull. Overall building was very good and clean and I would recommend and use this hotel..except for the trains.

  • Stayed: October 2013, travelled with family
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Review collected in partnership with Best Western
Thank Robert C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joan R, Guest Relations Manager at Best Western Staunton Inn, responded to this reviewResponded 8 October 2013

Thank you for your comments about your stay with the Best Western Staunton Inn. We do apologize for the train being a disturbance however, there is not anything we can do about that. We do invite you to come give us another try and ask that you request a front side room if one is available. I will caution you that traveling in this area during the months of May and October it will be hard to find a room that is not on that side of the building.

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Reviewed 23 September 2013

We are big BW fans and this hotel was sweet. Pool was well kept and clean, front desk staff was sweet. All was fine for a simple place...but the bed was terrible.
If you are in the BED BUSINESS...you need good beds. I literally had to go get a foam mat from my car and that helped, but still woke with a back ache, head ache and a soar throat...which indicated allergy to either mold or pets.
Upon reading other reviews, I noticed many about the moisture/mold. There is not excuse for mold in an accommodation...especially the pictures noted. No "recent" moisture issue will do what is in those pictures. Making excuses is not helpful and telling people not to "blast" on tripadvisor a bad review is silly...that is exactly what empowers guests and informs business owners that there is a serious issue.
I realize the "reason" that 3 floors are pet friendly is because of the train being virtually "on" the property and by welcoming pets - it counters that negative for people needing accommodation...but all 3 floors? Most hotels have designated rooms allotted so other people are not subject to dander, fleas and pet smells.
I wanted to stay 2 nights, but realized another night on that bed would not work.
May I suggest simply getting tempurpedic toppers which will immediately equalize a bad spring mattress and restore its use. I was not on the "train" side which I can imagine would make it worse...even though I love trains. Overall, one can never tell if head and body aches are over mold, missed sleep or other issues, but the point is - one should minimally "sleep well" at a hotel...right? Please get better mattresses.

  • Stayed: September 2013, travelled as a couple
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1  Thank blessasugo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joan R, Guest Relations Manager at Best Western Staunton Inn, responded to this reviewResponded 6 October 2013

We appreciate your comments on our staff and our lovely simple hotel. Many people prefer beds of different types it is not easy to accomodate everyone on each type of bed they like to sleep on. As far as being pet friendly we do have the fourth floor which is designated as pet free completely. This hotel allows pets at no charge for those travelers who love their animals and do not want to board them. If you have pet allergies please make the front desk aware and we will ensure that you do not get put into a room that has had a pet. We thank you again for all your comments good or bad, we will use them all to help improve our entire hotel.

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Reviewed 20 September 2013

Great hotel - right off the interstate. the staff was very helpful, very good breakfast bar, close to restaurants both local and chans, but best of all was that it's pet friendly and no nightly charge!!!

  • Stayed: September 2013, travelled with family
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Thank william c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joan R, Guest Relations Manager at Best Western Staunton Inn, responded to this reviewResponded 6 October 2013

Thank you for your comments, we are very pleased that you had a good stay with us and do hope you will continue to use our hotel in your travels.

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Reviewed 18 September 2013

Hotel was very clean but simple. It was a nice for family. Nice breakfast, clean pool. It was close to stores and convenient to the interstate. Great family & chain restaurants nearby within walking distance. We would definitely stay here again. Front desk was very helpful and friendly. They did limit the number of blankets we could have in our room and we felt like we needed more because of the bed covers (we do not use the bedspreads). TVs were nice, internet was accessible. A good trip.

Room Tip: Ask for the side of the hotel AWAY from the train tracks. While the train was not a huge problem, i...
See more room tips
  • Stayed: May 2013, travelled with family
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1  Thank ttppdd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joan R, Guest Relations Manager at Best Western Staunton Inn, responded to this reviewResponded 6 October 2013

Thank you for your comments about our hotel, we are glad you found it to be clean and friendly. We would like for you to know that if you need extra blankets just call down to the front desk and we will gladly bring you some up. We do not limit the number of blankets one can have to a room.

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Reviewed 17 September 2013

What a nice hotel in the Shenandoah Valley. Great room, super breakfast and friendly employees. This area has lots of historical places to visit and within close proximity to the hotel. Great for any history buff. We will definitely stay here again. :-)

  • Stayed: September 2013
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Thank PATC2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joan R, Guest Relations Manager at Best Western Staunton Inn, responded to this reviewResponded 6 October 2013

Thank you for your lovely comments about your stay with our hotel. We are so glad that you enjoy this place. We do hope you have many happy returns.

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Additional Information about Best Western Staunton Inn

Address: 92 Rowe Rd, Staunton, VA 24401-6701
Phone Number:
Region: United States > Virginia > Staunton
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Staunton
#4 Romantic Hotel in Staunton
#4 Business Hotel in Staunton
Price Range: £59 - £90 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Staunton Inn 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
This Best Western in conveniently located just off I-81 at exit 222. We are minutes from Staunton and a short drive to Harrisonburg, Charlottesville and the surround area. We offer a deluxe free breakfast and many dining options to choose from. ... more   less 
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Also Known As:
Best Western Staunton Hotel Staunton
Staunton Best Western

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