We generally enjoy staying at Best Western hotels while traveling, and thought we had found another good hotel here. Check-in was a pleasure ( Angelique was quite helpful ), the room was large, and clean, and we looked forward to a pleasant one-night stay. What no one mentioned was that there were train tracks right behind the hotel, about 100 feet from our first floor room window. Three freight trains rumbling past between 4:10 am and 6:45 am made for a terrible night's sleep, which is exactly what is NOT needed on a long, multi-day trip on the roads. While amenities here are good, if the hotel cannot provide good sleep quality, it is simply not meeting its primary goal !! We definitely did not get what we paid for, and what we have a right to expect here !! First floor rooms facing the back of the hotel are definitely to be avoided. Management must be aware of this but never said a thing. Something quite wrong with this.
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- Also Known As:
- Best Western Staunton Hotel Staunton
- Staunton Best Western