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“He price - quality value”

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Holiday Inn Express Winchester South
Ranked #1 of 2 Hotels in Stephens City
Certificate of Excellence
montreal,
Level 3 Contributor
21 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“He price - quality value”
Reviewed 14 April 2014

You must have a coupon. They are about in every rest area. You can now enjoy a nice hotel with some amenities at a good price.
We paid $65 on a Saturday night for a 2 double beds room with free breakfast and wi-fi close to the 81.
The room is clean. A bit of work to be done in the bathroom.
The hotel was almost full so the noise is a bit more but not annoying.
The breakfast room is small but we had a table for two. The food is fresh and the choice is equal to other Holiday Inn express.
So in conclusion, this place is ok as long as you have a coupon.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank do b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert N, General Manager at Holiday Inn Express Winchester South, responded to this review, 22 July 2014
Thank you for staying with us. We hope to see you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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189 reviews from our community

Traveller rating
    91
    59
    24
    6
    9
See reviews for
57
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30
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • Any
English first
2 reviews
Reviewed 13 April 2014

I'm currently staying at the Holiday Inn Express, in Stephens City, Va and its been an awesome experience i travel throughout the east coast and so happy i choose this hotel out of many in the area. The staff is amazing they payed extreme attention to their guest very kind and courteous, the general manager came out to chat with me concerned about how comfortable i was, and the rest of his front desk staff, Mia , Chris, Carroll , treat you just like family and always welcome you with warm smiles. Every morning for breakfast as soon as the elevator door opens you think you couldn't ignore the smell coming from the dinning area everything fresh and clean good job !!!! an there's so much i can say about the hard working cleaning staff Debbie, Shannon, kelly, Becky and Amarie all deserve a raise i got your back ladies !!!! your doing a wonderful job keep up the good work and i apologize if i left anyone out thank you sincerely for your kindness Mr.Lee

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lester L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert N, General Manager at Holiday Inn Express Winchester South, responded to this review, 22 July 2014
Thank you Mr.Lee for your compliments. We are glad you enjoyed your stay. We try our best to make everyone's stay pleasant and comfortable. We hope to see you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Jerome, Canada
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 March 2014

Near I-81 with nearby food resto. Room was Very clean and good accommodations. Breakfast ok and if you expect a gourmet meal go to the Ritz... Staff very nice and helpful. Internet a bit slow but good TV. Very good stay

Room Tip: Get coupons from the Travel info center for good discount.
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank C Qui L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert N, General Manager at Holiday Inn Express Winchester South, responded to this review, 22 July 2014
Thank you for staying with us. We are pleased you enjoyed your stay and hope to see you in future travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hamilton, Canada
Level 5 Contributor
79 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 5 February 2014

I stay at a lot of hotels in a year, most of them being the Holiday Inn chain so I decided I should start to leave my impressions of them.

I'm going to leave out the standard items that should be in all Holiday Inn Expresses and really just focus on where it is lacking.

The good:
- The staff are nice
- Large bathroom
- Decently clean

The bad:
- The internet is brutal. It is so slow and it keeps asking to you to re-login all the time, making using the internet for anything productive impossible. (see attached speed tests) This was not a single day occurrence, its pretty much unusable all week.

- The faucet in the bathroom does not have a smooth flow of water. It comes out all over the place and sprays up onto you. (room 106)

- The breakfast is also bad. The bananas are grey. (How is that even possible?) and the bagels/bread products are all stale. This is one of the worst HIX breakfasts I have seen. (its bad by default, but this is worse.) it also annoys me that they use Styrofoam and packaging for everything. Not really green at all.

- The heater is quite loud. (Unfortunately, this is fairly common at HIX though)

- Minor annoyance is that the TV is 720p, ya its HD but common, a 1080p TV is not much more.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Scott S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Winchester South, responded to this review, 20 February 2014
Dear scottstevenson,

Thank you for taking the time to provide feedback on your stay. It is unfortunate the the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.

Thank you again for your comments, we look forward to serving you in the future.

Sincerely,

Ben J
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
DeWitt, New York
Level 6 Contributor
551 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 417 helpful votes
Reviewed 13 January 2014

Having recently stayed at the Comfort Inn next door on the outbound leg of my trip, I wanted to try someplace else on the way back a few days later, hoping to find a more comfortable bed. I was willing to pay a little more for it, so I chose the HIE.

Unfortunately, the bed here was only marginally better than the one at the Comfort Inn, and everything else was similar or only slightly better here. I've stayed at other HIEs around the country and many of them are better than this. That's not to say that this is a poor choice; if you are passing through and need a decent place for the night, this HIE will do okay.

I ran into one annoying feature in my room. The open closet has plastic hangers of the type designed to discourage theft (no hook on the top, just an enlarged knob that hangs on a permanent fixture on the rod). I've seen this sort of thing in many hotels before, but they have always been metal and quite sturdy. I took off my heavy winter coat, placed it on a hanger, and when I hung it up, the flimsy plastic fixture popped open and dropped my coat on the floor. Thirty seconds later, my wife hung up her coat with the same result.

I also had a gripe about the fitness room. It's small and has a stepper, a treadmill, and a stationary bike. I started with the bike and within just a minute or two, I switched to the treadmill. The bike seat was very uncomfortable and the machine itself was deafeningly loud; so loud, in fact, that I had to turn up the volume on the TV (just three feet away) to a blasting level just to hear it over the bike noise.

Breakfast was good but not exceptional.

Unlike the Comfort Inn, this hotel does have an elevator, an advantage if you cannot get a room on the first floor.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joe H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Winchester South, responded to this review, 29 January 2014
Dear Joe H,

Thank you for taking the time to express your thoughts and concerns. We highly value views, opinions and feedback from our guests, as this allows us to constantly improve the service we provide.

We read with much concern the troubles you have encountered during your stay with us. We sincerely apologize for the inconvenience you had with the room condition particularly with the closet and we are truly sorry for the dissatisfaction you had with fitness center.

Your comments are being shared with the hotel management and appropriate action will be taken. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. To better assist you on your next stay, please do not hesitate to approach the Manager on Duty.

Sincerely,

Dhan M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Canada
Level 4 Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 12 December 2013

we found this hotel very clean and the staff was quite friendly. Location was good and close to Blue Mountains. Definitely will make this stopover for future travels.
Breakfast next morning was excellent.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Robert W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Bern, North Carolina
Level 5 Contributor
71 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 28 November 2013

Stayed 1 night on my way to Harrisonburg Vs.
The room was clean and comfortable. The check in manager was very friendly and helpful. The breakfast was good a expanded continental that was maintained by hotel staff. Would use this property again.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richard D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Winchester South

Property: Holiday Inn Express Winchester South
Address: 165 Town Run Ln, Stephens City, VA 22655-5321
Phone Number:
Region: United States > Virginia > Stephens City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Stephens City
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Winchester South 2.5*
Number of rooms: 69
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Winchester, VA South. Located off interstate 81 in the heart of the Shenandoah Valley, the hotel is nestled next to the scenic town of Stephens City, VA. Check out our upgraded guest rooms offering new mattresses, bedding, interior design package, 32 inch flat screen tvs with HD content, upgraded wireless high speed internet, microwaves, and refrigerators. The Holiday Inn Express, Winchester, VA South satisfies the lodging needs for both the business and leisure travelers. Located minutes from Stowe Woodward, Thermo Fisher Scientific, DuPont, Carmeuse Lime and Stone, and Dominion Front Royal Power Plant, the Holiday Inn Express is the hotel for the traveling business professional in need of quick and easy access to Interstate 81 as well as US Route 11 and Route 522. Need to take a break? Settled in the heart of the Blue Ridge Mountains near the entrance of Skyline Drive, start off your morning with our complimentary Express Start hot breakfast and visit Cedar Creek battlefield and enjoy the Civil War heritage of the Shenandoah Valley. Not into history? Take a dip in our outdoor swimming pool or take advantage of one of the five golf courses only minutes from the property. With over 100 attractions near the hotel the Holiday Inn Express Winchester, VA South can become your vacation headquarters. ... more   less 
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Also Known As:
Holiday Inn Express Winchester South Hotel Stephens City
Holiday Inn Stephens City
Stephens City Holiday Inn

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