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Reviews (858)
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537
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All reviewsdouble treecookiesexecutive floorfront deskdulles airportgreat hotelcomfortable bedswater pressureup to datebreakfast buffetthe entire staffupon checkindoor poolpark and flygreat priceexcellent stayfree shuttle
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5 - 10 of 858 reviews
Reviewed 4 weeks ago

Needed a hotel for my nephew's high school graduation. While this was not the closest hotel i could not beat the deal that i got with buffet breakfast included. From the cookies and bottled water at check in to the robe and slippers in my room I felt spoiled! All of the hotel staff was great and did everything they could to make sure you were happy.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank theresa k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

There was mold on shower curtain, pop bottles under chair and white stuff splattered on window! I told housekeeper and I don’t think she understood me, she just kept saying ok ok! When we came back at 2:30 it still wasn’t cleaned went to front desk and they said it would be taken care of! When we came back at 10:30 still not cleaned. Went to front desk and again was told it would be taken care of! All they did was bring clean towels

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank luisimona78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miri L, on behalf of management at DoubleTree by Hilton Hotel Sterling - Dulles Airport, responded to this reviewResponded 3 weeks ago

Dear luisimona78

Thank you for your feedback about your recent stay with us. We are very sorry that you were disappointed with the cleanliness of your guest room. We try to be very vigilant in this area because we know how important it is for our guests. Based upon your review, we are actively working with our housekeeping staff so this situation doesn’t happen again. We hope that if your travels bring you back to the area, you’ll give us another opportunity to serve you and make it right.

Thank you,
Miri L.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

The hotel staff was extremely helpful and courteous. The lobby is clean and welcoming. The room was very clean and smelled fresh. The bed was absolutely luxurious and incredibly comfortable. I got the room to have a place to stay while our family visited in Virginia, and thought I might not even use it, but the room was so wonderful it was too tempting to come back at the end of each day. Highly recommend this hotel!

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank mmgnova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

This is a great hotel! Very clean and centrally located to airport, shopping and restaurants. I have stayed here on several occasions and will definitely go back! The staff is very friendly and welcoming!

Stayed: June 2018
Thank ellenc495
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2018

This is a very nice hotel. Lovely reception, kind, helpful and you get a cookie when you go to your room. Such a great gesture. The room was clean, fresh and had a good size. Bathroom was also clean and modern. We greatly enjoyed our stay here.

  • Stayed: May 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Paspartoet88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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