The room we were given on arrival was a handicap room. When we booked I just assumed that meant handicap accessible but no the shower in the bathroom was floor to ceiling meaning when you took a shower it flooded the whole bathroom floor. So when you were getting ready you were standing in standing water. There wasn't a counter at the sink so you didn't have a place for toiletries.and you couldn't put them on the floor since it was soaked. I went to change rooms but the man at the desk said that was the kind of room I purchased on line and I would have to talk to a manager in the morning. So we did and she was very nice and gave us a different room. It was a VERY nice room. The room and staff were great. The (complimentary)breakfast in the morning had just about everything you would want. We were there to visit our son and would definitely stay here again. It would have received and excellent if we would have been able to change rooms right away.
- Official Description (provided by the hotel):
- Located near Dulles International Airport and close to all of Washington DC's attractions, you'll find the brand new Hampton Inn Cascades. Nestled in the heart of the Cascades Town Center, you'll find an abundance of restaurants, shops and entertainment opportunities just a short walk from the hotel's front door. ... more less
- Reservation Options:
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- Also Known As:
- Hampton Inn Dulles-Cascades Hotel Sterling
- Hampton Inn Sterling
- Sterling Hampton Inn