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“Great option for cost conscious guests that need to be close to Washington Dulles Airport”

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Hampton Inn & Suites Washington-Dulles International Airport
Ranked #2 of 16 Hotels in Sterling
GreenLeadersGold level
Reviewed 5 January 2014

Location
Just off I-267 a few miles from IAD- Washington Dulles Airport. There is a free shuttle but as had car did not use. There are though many parking spaces. Within area there is very little- just freeway and some office building with airport opposite. The White house is 40 min drive away.
Room
A large spacious room on 4th floor with conservative decor with some nice photo's of the Capital. The room includes a large working desk with lamp & LAN plug, telephone and a comfortable chair for working. Along side is a small simple arm chair. There is a Large TV with many free view options including latest movies (some of which has only just finished at cinema) but it does cost over $16 for these. There is though cable and HBO. The king size bed is very comfortable and high with decent amount of comfortable pillows. There is an alarm clock and lamps either side, in addition on the bed side table there is a convenient and helpful charging port, with 2 US plug sockets and 2 USB sockets one of which can power tablets. There are though another 6 wall plugs. The bed also include a helpful lap table for your laptop or to eat whilst lying in bed. There is a central A/C unit in which is digitally controlled on the wall- good warmth (during the big freeze of early January).
The bathroom includes a large stand up shower in which has different functions on shower head but it is not that modern. Mid selection of amenities and are Neutrogena branded in which include small bottles of shampoo, conditioner, Body Lotion, mouth wash etc. There is also a hair dryer, plenty of towels and also in the bathroom is the hot water machine for coffee or tea.
Overall the room is very clean, spacious and comfortable - all that is missing is tall cabinets for clothes (only drawers), as a result no gowns no fridge or mini bar facilities. The room 425 is more for disabled guests as it has a designated door bell for that purpose.
Facilities
The hotel offers free secure WIFI hotel wide and works efficiently and fast- multiple devices can be connected. There is a also a gym and pool but did not use these. They do have a small snack shop at reception where you can buy beer, drinks and snacks. In addition there are many food deliveries places included in the hotel folder. Breakfast is included and is offered by reception - it includes a fairly decent selection of choices ( for a 2 star hotel) that include scrambled egg, potatoes, pork and porridge as hot option as well as bread & cereals etc for cold. Overall the buffet and food was good for what it was.
Staff
Staff at check-in/out were nice and helpful with any questions and were fast and efficient with check-in and check out. Other staff such as at breakfast area were also nice.
Overall a great hotel to stay at when near Washington Dulles Airport, very reasonably priced clean and comfortable with free wifi and breakfast.

  • Stayed: January 2014, travelled on business
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3  Thank docdot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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505 - 511 of 722 reviews

Reviewed 3 January 2014

The staff was outstanding and very helpful . The room was clean and the bed was just like home. We left for the airport at 6am and they had a breakfast bag packed for us to take along. The van driver was very helpful and handled the bags. We were able to leave our car parked at the Hotel while we were away. When we fly again from Dulles we will stay at Hampton.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with Hampton
Thank James H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 December 2013

I was very impressed with hotel appearance and room. Hotel seemed like it was brand new. The complimentary breakfast was nice. THe bed was comfortable. Free Wifi. It was very quiest as well. I would definitely stay there again; very good value

  • Stayed: December 2013, travelled on business
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Review collected in partnership with Hampton
Thank Nicholas K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 December 2013

Front desk guy at check in very good, nice, professional efficient.
Room, spacious, CLEAN!!!! and comfortable. Bed was comfortable also. What I did not like about the room was no fridge or micro-wave though. Bathroom, they had wash clothes, so many do not these days!!
Coffee in the lobby 24 hours which is great.
All in all, very good stay.

  • Stayed: December 2013, travelled solo
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Thank bulldogtwo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 December 2013

The Hampton, Herndon, VA is a very nice hotel. Staff was efficient. Room was clean and quiet. It is obvious the staff takes pride in their work. Breakfast bar was clean and food tasty. The lady who worked there was very cheerful and made a nice start to the day.

  • Stayed: December 2013, travelled as a couple
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Review collected in partnership with Hampton
Thank Thomas M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 December 2013

The desk clerk was short and rude to everyone checking in. It started when I called to ask about the shuttle. Hotel was clean and fine - but she turned me off to where I would never stay there. Do they train their people?

  • Stayed: December 2013, travelled on business
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Review collected in partnership with Hampton
Thank William M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonSuitesDulles, General Manager at Hampton Inn & Suites Washington-Dulles International Airport, responded to this reviewResponded 19 December 2013

Thank you so much for taking the time to review our hotel on your recent stay. I do appreciate the opportunity to provide an explanation regarding the issue you described. I truly understand your aggravation and the inconvenience you experienced. The circumstances you have detailed are, of course, unacceptable and highly regrettable. It is our goal to provide a pleasant and relaxing environment where our guests can feel welcomed. We have addressed your concern with the responsible staff and necessary actions are in place to make sure it doesn't repeat again. Let me assure you that your experience at check in is certainly not typical, and although it is discouraging to read, it will help us make our hotel even better in the future.

Kristen Robertson
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 December 2013

Just writing to say that I always have good stays at Hampton Inns and the ultra-early breakfasts are a good deal. I accidentally booked a smoking room, but it wasn't as bad as I thought it would be. Because the hotel was full I couldn't change rooms but they offered to change near the end of my stay but decided to just stay and was fine.

  • Stayed: December 2013, travelled on business
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Review collected in partnership with Hampton
Thank Marek Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Washington-Dulles International Airport

Address: 22700 Holiday Park Dr, Sterling, VA 20166-9497
Phone Number:
Region: United States > Virginia > Loudoun County > Sterling
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Sterling
#3 Family Hotel in Sterling
#3 Green Hotel in Sterling
#6 Business Hotel in Sterling
Price Range: £57 - £129 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Washington-Dulles International Airport 2.5*
Number of rooms: 170
Official Description (provided by the hotel):
The Hampton Inn & Suites Washington-Dulles Airport provides lodging near Dulles Airport and Dulles Town Center. We are conveniently located near area attractions, such as Chantilly Expo Center, Wolf Trap and Nissan Pavilion entertainment venues. We are positioned near the brand new National Air and Space Museum Dulles Annex - Steven F. Udvar-Hazy Center. Additionally, we are in the heart of the Route-28 business corridor, which affords close proximity to area businesses like America Online and Fair Oaks Mall. ... more   less 
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Also Known As:
Hampton Inn Sterling
Sterling Hampton Inn

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