We travel extensively, and we have never been treated with such utter disrespect as we had when we stayed at Days Inn, Suffolk, VA! Upon arriving, I presented the owner a copy of my reservation, for three nights, which I had made via Wyndham at a discounted rate. She informed me that she charged $20 more a night, and immediately doubled the tax on the reservation. She seemed determined to find any additional fees to add to our bill, including our children, which "stay for free" at Days Inns! She presented me with an "information" card, in which she proceeded to write my credit card and security numbers on. At this point, I was beyond furious, but went to our room. I returned shortly and informed her that I wanted the difference returned. She, begrudgingly, refunded the difference. She, apparently, lives on the premises, because she is the only one that comes to the desk, several, if not, numerous minutes after you ring the bell. Each, and every time, she greets you with a reprehensible demeanor, often in monosyllables! We had to return home after the second night, and informed her at noon, that we were going to have to leave the following morning and needed to cancel our reservation for the last night. Any hotel that we have ever stayed at, has always reimbursed us when we have cancelled prior to 4:00 pm. She refused, because "she was already giving us a discount on the room". Please, please, please, reconsider staying here! There is a very nice Econolodge across the road, along with several others, 2 miles in town. I would never recommend this hotel to anyone. The treatment alone, completely ruined our visit to VA.
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- Also Known As:
- Days Inn Suffolk