We love Quality Inn's so we chose to stay here..It started out great with the manager giving a contractors rate of 50.00..plus 25 for each dog..So we stayed for a Week as we travel 20 days plus a month with business..then we got our room..small, smelled kinda like burnt hair..but we opened the door aired it out..they had a pool but it was closed, good breakfast and then we woke up on day 2 and it went down hill..No towels in the room.We were told to call the desk and request it daily so the next day we did and we were told that at a weekly rate they didnt clean or furnish clean towels...with trash and dirty towels by day 5 we heard an explosion and saw sparks and black smoke.The air/furnace blew up..we called the desk..after 3 hrs we asked for a new room and were told housekeeping would have to see it first..I told them it was not healthy for us or our animals to be around the smoke beside us not wanting our belongings ruined as it was spraying out freon..they put is in the room next door..we could still smell the burning smell..the very next day they had rented the room to someone else..we heard it making the same noises it did before it caught on fire and told the guest nextdoor to be careful..they complained checked out when they were told they couldnt move..We then got a call to our room warning us not to speak to other guests or we could leave. We left early also..when we tried to get our deposit back we were told that they were keeping it because "WE" were responsible for the heating/air unit first room..And.by the way even with thick black smoke from plastic being on fire the alarm nor the sprinklers never went off..The room was only re-sheeted and vaccuumed..they were in the room fixing it for 15min. Rm 149 is a death trap..Im calling the fire dept. next..Dont be decieved by the outward apperance..
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- Also Known As:
- Quality Inn Suffolk Hotel Suffolk
- Suffolk Quality Inn