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Hilton Garden Inn Tysons Corner
Ranked #2 of 14 Hotels in Tysons Corner
Certificate of Excellence
Baltimore, Maryland
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Don't stay here!”
1 of 5 bubbles Reviewed 28 June 2014 via mobile

As a Hilton Diamond member I stay over 100 nights a year in Hilton properties. This property has the worst customer service of any hotel I have stayed. I tore a hamstring muscle and was in the hospital, cancelled my room 5 min late and they still charged me. The front desk manager ignored my phone calls for days and I am supposed to be one of Hilton's preferred guests. I am usually a big fan of Hilton, but stay away from this property. They are unresponsive and not customer service friendly. I would recommended the embassy suites down the street.....same price, better service and better rooms.

Stayed June 2014, travelled on business
Helpful?
1 Thank Hartz7777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yohannes M, Front Office Manager at Hilton Garden Inn Tysons Corner, responded to this review, 2 July 2014
I apologize for the inconvenience you had when you are trying to get refund for your cancelation charge. According to our previous conversation, I explain to you why we charge .The lady who is handling your reservation agreed to pay for the cancelation fee. The next day you call and told me that you tore your hamstring muscle and you mentioned that the lady who calls is a part of your travel agency and doesn’t represent you, after that conversation I agree to refund your cancelation fee and I did. Thank you again for your feedback even though you are not staying with us .I hope you will consider staying with us for your next visit and you will be able to see our service.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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550 reviews from our community

Traveller rating
    285
    178
    50
    24
    13
See reviews for
149
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232
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Virginia Beach, United States
2 reviews
5 of 5 bubbles Reviewed 24 June 2014

The hotel was very clean and conveniently located near Metro to DC. Front Desk staff was very friendly and helpful with directions to closest Metro station. I would definitely stay here again next time we visit the DC area.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Darla T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cincinnati, United States
1 review
5 of 5 bubbles Reviewed 19 June 2014

If staying in McLean/Tyson's Corner you won't find a higher quality or better value than the HGI on Boone Blvd. It is close to all the area amenities and their shuttle is very accommodating to get you where you need to go. The rooms are fully updated, clean and the on-site parking is secure and safe. I travel to this area monthly and will always choose this hotel!

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Matthew G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, United States
1 review
4 of 5 bubbles Reviewed 17 June 2014

Everything I needed for my business trip was available and in good order. If I intented to stay longer, more nearby places of interest would be good. Room service was very good; very timely delivery and the food was very good.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Glenn T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, Rhode Island
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 bubbles Reviewed 13 June 2014

The hotel overall would have been fine but we had a large work group and the hotel could not accommodate the group well. One night we had dinner at the hotel restaurant and it took hours to eat and was an absolute disaster. People kept leaving before ever getting their food.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
2 Thank Stephanie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yohannes M, Front Office Manager at Hilton Garden Inn Tysons Corner, responded to this review, 16 June 2014
Thank you for taking the time to share your experience during your recent stay with us. We are sorry to hear about your experience and apologize for the restaurant server speed and efficiency. We will address the issue with the appropriate departments in order to prevent this from happening in the future. We appreciate your feedback and look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lancaster, Pennsylvania
Level Contributor
670 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
5 of 5 bubbles Reviewed 12 June 2014

Every experience I have had at a Hilton Hotel has been perfect, and this was no exception. Check in was easy. Asked for a recomendation for dinner and was given a great choice. The room was quiet. The beds were comfortable. Plenty os stations available on the TV. Perfect.

Room Tip: If you choose the parking garage it costs $5 a day. When I checked in I was told I could park on the...
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tom B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wilmington, Delaware
Level Contributor
44 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 bubbles Reviewed 12 June 2014

Stayed here for a softball tourney and the room was nice, close to where we needed to be and the price was good but paying extra money to park in the hotel was ridiculous. I've never stayed in a hotel that actually charged to park and then charged tax on top of that.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Walkinthesun09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Tysons Corner

Property: Hilton Garden Inn Tysons Corner
Address: 8301 Boone Blvd, Tysons Corner, VA 22182-2619
Phone Number:
Region: United States > Virginia > Fairfax County > Tysons Corner
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Tysons Corner
#1 Business Hotel in Tysons Corner
#3 Family Hotel in Tysons Corner
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hilton Garden Inn Tysons Corner 3*
Number of rooms: 149
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Ebookers, Travel Republic (UK), Hilton Hotels Direct, Odigeo, Hotel.de, Booking.com, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Hilton Garden Inn Tysons Corner reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Tysons Corner Hotel Vienna
Hilton Garden Inn Vienna
Vienna Hilton Garden Inn
Hilton Vienna

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