As a Hilton Diamond member I stay over 100 nights a year in Hilton properties. This property has the worst customer service of any hotel I have stayed. I tore a hamstring muscle and was in the hospital, cancelled my room 5 min late and they still charged me. The front desk manager ignored my phone calls for days and I am supposed to be one of Hilton's preferred guests. I am usually a big fan of Hilton, but stay away from this property. They are unresponsive and not customer service friendly. I would recommended the embassy suites down the street.....same price, better service and better rooms.
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- Also Known As:
- Hilton Garden Inn Tysons Corner Hotel Vienna
- Hilton Garden Inn Vienna
- Vienna Hilton Garden Inn
- Hilton Vienna