I stayed here for one night (actually two, my first and last) last night. A little bit of a hassle getting to the hotel with all of the construction in the area, but luckily I am somewhat familiar with the area and correctly guessed where to turn on the first try.
The hotel seemed to be up to the usual Sheraton standards as far as cleanliness, courtesy and knowledge of staff. I was on a deeply reduced rate which normally is for lower floors (I believe there is a three level set of rooms on the back side) but I was advised I would be given a room on a higher floor. I am Sheraton Gold Lifetime (just demoted this week, in fact, from 4 years of Platinum) so I believe I would normally be assigned to one of these SPG floors anyway. I was given a room right off the elevators and this was the problem. The rooms are clustered so that four room entrances are in the same place (at least in my instance). The room was spacious enough and tastefully decorated as is the case with most Sheratons. The problem is that the door must be made of balsa wood. The first time one of my neighbors shut (slammed) their door, I almost came out of my chair. It sounded like someone had fired a gun right outside my door. This happened several times over the course of the evening. In addition, I could clearly hear conversations taking place (grandparents telling a little girl how good she had been at dinner) and even a barking dog.
The internet was not working properly when I tried to log on. I called guest services which plugged me into the IT help desk. After waiting on hold for a couple minutes, the representative told me it was a problem other guests at this hotel were having. He fixed it and told me I would not be charged.
So bottom line, while everything else about the hotel was just fine, I would not stay here again. The internet issue can happen, but I travel a lot and one of the most annoying for me is to have to go back down to the desk for a room change (particularly when it is 20 floors down). I didn't ask for another room this time. I was tired and figured I could tough it out.
- Official Description (provided by the hotel):
- Sheraton Tysons Hotel is a great choice for traveling to the Washington, D.C. area. Our hotel is just moments away from Washington, D.C. and from many local corporate offices. ... more less
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- Also Known As:
- Sheraton Premiere At Tysons Corner Hotel Tysons Corner
- Sheraton Hotel Vienna
- Sheraton Tysons Corner
- Sheraton Vienna
- Vienna Sheraton