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“We were a bit disappointed..”

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Holiday Inn Va Beach-Oceanside (21st St)
Ranked #27 of 109 Hotels in Virginia Beach
GreenLeadersBronze level
Reviewed 23 April 2014 via mobile

The room was clean, and the checkin process was very quick. Front desk staff were helpful, and friendly.
Unfortunately, it was cold and rainy during our trip. We could never get the room to a comfortable temperature. The bedding wasn't quite warm enough, and the water in the shower/bath never got very warm. We found in the end of our trip that the door that leads out to the balcony must not have a very good seal. Because once we closed the thick curtains it helped.

We ate at the hotel restaurant one of the nights we were visiting. Our waitress has two tables. She disappeared as soon as she took our order and never came back until we were finished. The cook brought us our food. And we had to ask the bar tender for our more drinks. We came in for dinner around 7:30 pm.

All in all... It wasn't really worth the money we spent for two nights. Our stay was rather mediocre, and I feel bad because this was my husbands birthday celebration gift. Not super romantic...

  • Stayed: April 2014
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1  Thank Mindy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe H, General Manager at Holiday Inn Va Beach-Oceanside (21st St), responded to this reviewResponded 24 April 2014

Thank you for the honest feedback about your last stay here at the Oceanside Holiday Inn. We will be following up and sharing the information you have provided to us with the staff at our next standup meeting. This feedback will help to improve our service provided to all guests and ensure each and every guest wants to return. If we can assist you with any future reservations in the future please call us at 757-491-1500 and ask for the GM.

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Reviews (630)
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268 - 274 of 630 reviews

Reviewed 20 April 2014 via mobile

Our family took an impromptu trip to va beach. Weather outside was not so good being cold and rainy. Hotel was clean and we were very pleased. The only problem was gat the indoor pool was freezing cold. If it had been warmer this would have been a perfect trip.

Stayed: April 2014
2  Thank Mullinsfam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe H, General Manager at Holiday Inn Va Beach-Oceanside (21st St), responded to this reviewResponded 21 April 2014

Thank you for staying with us during your last quick getaway. We will follow up with your issues to ensure the next time you are in town everything is perfect. Hope to see you soon.

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Reviewed 16 April 2014

I booked this hotel for my husband's birthday and we loved it! The room was immaculate and very comfortable. We lucked up and got an oceanfront room that was awesome!

The issues were:
1. It took a very long time for the check-in. This was because there was only one person working the front desk.
2. The wait to be seated at the hotel restaurant in the morning was soooo long. Our waitress Tiffany was very nice but it just took a very long time to be seated.

Hopefully the wait times would be reduced, but I would stay here again.

Room Tip: Try not to get a room near the elevators.
  • Stayed: April 2014, travelled as a couple
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Thank Shannon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe H, General Manager at Holiday Inn Va Beach-Oceanside (21st St), responded to this reviewResponded 17 April 2014

Thank you for the great feedback and I will be passing your information onto the entire staff so we can continue to improve our service to each and every guest that stays with us. We have a daily pre shift meeting with all departments and discuss outstanding issues. Thanks again for the heads up and we hope to see you soon.

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Reviewed 14 April 2014

This has become our favorite hotel! We visited VA Beach for the first time in October, 2013 but did not make reservation in advance. After stopping at several hotels, we found this Holiday Inn. Onur Guduk, front desk manager, took such good care of us! The staff is great and very helpful, the rooms & hotel are clean, the location is perfect. We returned for a visit in April and are already planning our next get-away. Be sure to give this Holiday Inn a try but make sure it's the right one-- 2101 Atlantic Ave... and tell Onur hello!

Room Tip: Beach side for sure!
  • Stayed: April 2014, travelled with family
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1  Thank Bobbi C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe H, General Manager at Holiday Inn Va Beach-Oceanside (21st St), responded to this reviewResponded 15 April 2014

Thank you for the great comments about the hotel but most of all about Onur. He is the team leader at the front desk and we will take some time aside to thank him for everything he has done for you. Hope to see you again soon,

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Reviewed 13 April 2014

My family stayed here for our weekend getaway. This hotel is really nice and the staff was pretty friendly. We had a beautiful view. The breakfast buffet was pretty good. It is a little on the pricey side in my opinion ($13/person) but for us it was ok. Kids do eat free for breakfast and dinner, so that was a plus for us. We ended up parking our car and walking a little. This hotel, is in a fairly good spot. There are restaurants in walking distance. The pool was clean and there was a strong smell of chlorine. It didn't bother us that much. We still had fun. I would defiantly recommend this hotel to others.

Stayed: April 2014, travelled with family
2  Thank Jessica V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe H, General Manager at Holiday Inn Va Beach-Oceanside (21st St), responded to this reviewResponded 14 April 2014

Thank you for the great comments about the staff and hotel. We are always looking for another opportunity to improve so we wanted to thank you about the food and beverage pricing. It is under review currently along with the entire menu based on guest feedback. Thanks again and hope to see you soon.

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Reviewed 10 April 2014

This was an awesome and fun hotel. The room and bathroom were actually quite big. We were on the very top floor which had a great view of the ocean and the beach. I loved the pool, it was very neat. I also loved the halls and how on one side it was all window so you can see everything, it was really cool! The hotel is walking distance from all the restaurants and night clubs. Housekeeping was awesome by the way, our room and bathroom was always nice and clean! I had a really fun and memorable time here, If I ever go back to Virginia Beach I will definitely stay here again.

Room Tip: Top floor!
  • Stayed: August 2013, travelled as a couple
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Thank Ashley F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe H, General Manager at Holiday Inn Va Beach-Oceanside (21st St), responded to this reviewResponded 14 April 2014

Thank you for the feedback and we loved having you stay with us. We hope you will return to Virginia Beach and make us your first stop. The view, location and value makes us one of the best on the beach front.

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Reviewed 7 April 2014

Our room was clean and comfortable. The 11th floor gave us a good view of the beach. The chicken margarita pizza we ordered for room service was excellent.

I wouldn't go back to Virginia Beach but the hotel was nice.

  • Stayed: March 2014, travelled as a couple
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Thank Em R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe H, General Manager at Holiday Inn Va Beach-Oceanside (21st St), responded to this reviewResponded 8 April 2014

I am glad you enjoyed the Pizza, and wish you would come back when the weather improves. The view from the 11th floor is great along with all of the upper floors but every room gives you a complete view of the beach, boardwalk and most of all dolphins playing. Hope to see you again,

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Additional Information about Holiday Inn Va Beach-Oceanside (21st St)

Address: 2101 Atlantic Ave, Virginia Beach, VA 23451-3346 (Formerly Holiday Inn Oceanside Virginia Beach)
Region: United States > Virginia > Virginia Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Virginia Beach
#11 Family Hotel in Virginia Beach
#12 Green Hotel in Virginia Beach
#15 Romantic Hotel in Virginia Beach
#19 On the Beach Hotel in Virginia Beach
Price Range: £86 - £232 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Va Beach-Oceanside (21st St) 3*
Number of rooms: 149
Official Description (provided by the hotel):
Welcome to the Holiday Inn Oceanside hotel in the heart of the Virginia Beach Resort District, a hotel especially designed to make your Virginia Beach vacation fun, comfortable and convenient. At the Holiday Inn Oceanside hotel, Virginia Beach, VA, all of our 150 rooms offer a beautiful oceanfront view of the coast and boardwalk with a large private balcony, refrigerator, coffee maker, free wireless high-speed Internet access, pay-per-view movies and HBO. Our guest rooms are perfect for family vacations, business travel or that special weekend getaway. Enjoy a delicious meal in your hotel room using our convenient room service or visit Key West Bar & Grill open for breakfast, lunch and dinner. For your enjoyment we also have an oceanfront outdoor cafe for a relaxing meal overlooking the beach and the boardwalk. You are only seconds away from many of the main attractions that Virginia Beach Resort District has to offer such as the Virginia Aquarium and Marine Science Center, Farm Bureau Live and the Virginia Beach Convention Center. Whether you are in Virginia Beach on business or pleasure, the Holiday Inn Oceanside Hotel is the perfect east coast oceanfront retreat. ... more   less 
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Also Known As:
Holiday Inn Virginia Beach - Oceanside (21st) Hotel Virginia Beach
Virginia Beach Holiday Inn

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