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“wet carpet” 3 of 5 bubbles
Review of Holiday Inn Oceanside Virginia Beach

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Holiday Inn Oceanside Virginia Beach
Ranked #22 of 109 Hotels in Virginia Beach
Certificate of Excellence
GreenLeadersBronze level
Carlisle, Pennsylvania
Level Contributor
5 reviews
3 hotel reviews
“wet carpet”
3 of 5 bubbles Reviewed 15 September 2010

We spent 5 nights at Holiday Inn Oceanside. The air conditioner drain must have been clogged and it backed up on the carpet in front of the balcony door. The carpet was soaking wet. We reported this the first night and someone came up and tried to get as much of the water up as possible, she said she would report it to maintenance and some one would be up the next day to fix it. No one ever came. We had a wet carpet the whole time. We were on the 12th floor and had a great view of the ocean, but every time we went out on the balcony we got wet feet. The room was nice size but the bathroom was small. The location of the hotel was great. The pool was small but the water temperature was comfortable. We had poor service at the restaurant, we waited over 10 min. to be seated the staff just keep walking past us, then we had to wait for silverware and clean plates at the buffet. The food was average. We found much better places to eat. Our stay was not that bad if it were not for the wet carpet.

  • Stayed September 2010, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank wbbarnes57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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602 reviews from our community

Traveller rating
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    198
    86
    28
    17
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (164)
Date | Rating
  • English first
  • French first
  • Italian first
  • Russian first
  • Any
English first
Gainesville, Virginia
1 review
5 of 5 bubbles Reviewed 30 August 2010

Kendall Johnson at the front desk was such a great help with our stay and the changing of our rooms, thank you Kendall . And to the head of cleaning, Mrs. Frances Jordan for seeing to it that our room was cleaned promptly and with care. Thank you two ladies!

  • Stayed August 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank gayates1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Connecticut
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 23 August 2010

We stayed here one night while passing through on our trip south. The service we received was excellent. The front desk was very friendly, free popcorn in the afternoon. There was free coffee in the morning in the bar area - very nice option. We ate twice at the outdoor cafe and the service was fantastic! Kudos to our server although I can not recall his name. The location was great - easy to find and in the center of it all. Right on the boardwalk, beautiful view from our balcony. The only thing is the pool - very small and somewhat dirty. I was not a fan of that. The bathroom was a good size and the bed was very comfortable. We were there on a Friday night and had no issues with noise from the outside or rooms next to us. It is a Holiday Inn - nothing luxurious, but it was still quite nice.

  • Stayed August 2010, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank sharoncity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hendersonville, Tennessee
1 review
5 of 5 bubbles Reviewed 16 August 2010

We recently stopped at the Holiday Inn Virginia Beach at Oceanside and 21st. I was absolutley amazed at their location. The hotel was easy to find and is close to the "touristy shops" as well as the local nightlife. The front desk was very helpful in pointing out local places to see and even gave us a few recomendations for dinner. The Beach access was terrific.

  • Stayed July 2010, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bobcat8217
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 10 August 2010

Rooms were small the pool dirty and small hot tub was not hot and filthy. Had to park a block away, only two elevators making trips very slow. Front desk check in slow, manager saw back up and did nothing to help. Restaurant was okay, drinks were good, food below average, wait staff busy and bothered by guests.....I could tell by the eye rolling. Balcony small and chairs good for drying clothes only. Great access to the beach, but every other ocean front hotel does also. The pool area had an alarm that never stopped buzzing, and the front desk did nothing when asked if they could check it or stop it. Never again. We stayed 8/7 thru 8/9.

  • Stayed July 2010
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Tnt2cu2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 4 August 2010

I've been to Va beach many times before, but this was the first time that I was in charge of making plans. After reading the reviews on tripadvisor and looking at its pictures, I decided to pick this hotel. We stayed for two nights.

Check in/out:
I checked in at exactly 3pm, waited 30 minutes because there was one guy in front of me and the front desk rep was taking a really long time. There was another hotel employee that was there, saw how long i was waiting but did not bother to help.
Checking out was easier, and when I requested to extend it from 11am to noon, they readily agreed.

Customer service:
Staff we passed by in the hotel was polite but not friendly. At one point we asked the front desk for toothpaste because we ran out, and apparently this hotel does not supply it with the usual stuff. The lady behind the desk gave me an attitude and tossed me a small box of toothpaste...she acted like I was looking for freebies. Hmm..weird but all the hotles I've ever stayed at supplied it in the room. Also, did she not realize there was a sign in the guest rooms that said to go to the front desk if I need any extra things? There was really no need for the attitude.

Room:
It was smaller than we expected but pretty clean. Both of our rooms were double beds, with a balcony. There was a fridge, blow dryer, iron, tv, small sofachair, table and chair, cofeemaker, but NO microwave! I remember calling and asking about the room amenities as well as reading online there they offer microwaves..plus it is usually a given in most big chain hotels. But alas, double bed rooms do not come with one and you must rent it for 10 bucks a night......I felt tricked. The balcony itself isn't anything to brag about, it's dirty and has two cheap plastic chairs...but it did provide a fantastic view of the ocean (what oceanfront balcony doesn't?)

Pool:
They have a pool and hot tub, but both looked very dirty. There were sand at the bottom and dirty green mold. No matter what time of the day we went, and on both days...we saw this. Wondering when they actually clean it....The hot tub was lukewarm and not as hot as they normally are. Gross, doesn't look as nice or big as in the hotel provided pictures.

Fitness room:
Really small space with about 4 workout machines, a water machine, and some towels. Let me just say that only 2 ppl should be in there at max or it would become stinky and suffocating. Some of the machines did not work.

Miscellaneous:
There are two elevators, and they are both very slow and dirty. Everytime we got in, there were puke/sweat odors, and the carpet always had some wet feel to it. At one point, we rode down and the lights went off for a minute..which leads me to cconcur that it is really out of date and needs repair & cleaning. The lobby is nice and clean. The parking lot is very small and limited. If you can't find parking, they redirect you to an lot off property.

Bottom line: because it has number 11 ranking out of 200 something places, I trusted tripadvisor's reviews. However, with the price we paid..it was not a good value. The hotel needs some improvement and it's a very mediocre place compared to others I've stayed at. I would never go back or recommend it to anyone.

  • Stayed July 2010, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank travelbug751
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PA
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 29 July 2010

My wife booked our reservation to Virginia Beach for the last week of July about 8 days before we traveled. We had vacationed for several years on the Outer Banks (2004 was our last vacation there) but she didn't want to go back there because there are not that many things to do there other than play golf (we don't) and hang out on the beach. So we headed off to Va. Beach. The resort strip is actually pretty pleasant and clean. The city works hard at making it family friendly, going so far as putting entertainers out on Atlantic Ave. at night (musicians, magicians, artists, etc.) and fireworks shows on the beach a couple of nights a week. The strip restaurants and shops are the typical mix of crappy to somewhat better fare--seafood, Italian, Mexican, pizza and burger joints--but there are good places to eat off the strip if you are willing to drive 3 - 5 miles.
As far as this hotel goes, it's fairly clean, it is located in the middle of the resort strip and it is a 30 foot walk from the back door to the sand. There is a restaurant/bar downstairs where we had breakfast a couple of mornings (We received a couple of $20 coupons with our reservation; otherwise I would have eaten elsewhere every day.) that was mediocre-passable. The housekeeper who took care of our room was a nice lady who made sure we always had enough towels. There's a small pool off the lobby that was a refreshing place to cool off when the beach was too hot. Very small fitness center--really just a couple of Life Fitness bikes, a stair stepper and a treadmill--but all of the machines worked. We brought bicycles and the hotel did not object to our bringing them to our rooms.
This is NOT a resort hotel, it's a Holiday Inn on the beach. That said, the room was priced fairly and we were comfortable here for the six nights of our visit. I would come here again if I was coming to Virginia Beach for a few days.

  • Stayed July 2010, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank drdave91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Oceanside Virginia Beach

Property: Holiday Inn Oceanside Virginia Beach
Address: 2101 Atlantic Ave, Virginia Beach, VA 23451
Phone Number:
Region: United States > Virginia > Virginia Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Virginia Beach
#11 Green Hotel in Virginia Beach
#11 Family Hotel in Virginia Beach
#15 Romantic Hotel in Virginia Beach
#16 On the Beach Hotel in Virginia Beach
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Oceanside Virginia Beach 3*
Number of rooms: 149
Official Description (provided by the hotel):
Welcome to the Holiday Inn Oceanside hotel in the heart of the Virginia Beach Resort District, a hotel especially designed to make your Virginia Beach vacation fun, comfortable and convenient. At the Holiday Inn Oceanside hotel, Virginia Beach, VA, all of our 150 rooms offer a beautiful oceanfront view of the coast and boardwalk with a large private balcony, refrigerator, coffee maker, free wireless high-speed Internet access, pay-per-view movies and HBO. Our guest rooms are perfect for family vacations, business travel or that special weekend getaway. Enjoy a delicious meal in your hotel room using our convenient room service or visit Key West Bar & Grill open for breakfast, lunch and dinner. For your enjoyment we also have an oceanfront outdoor cafe for a relaxing meal overlooking the beach and the boardwalk. You are only seconds away from many of the main attractions that Virginia Beach Resort District has to offer such as the Virginia Aquarium and Marine Science Center, Farm Bureau Live and the Virginia Beach Convention Center. Whether you are in Virginia Beach on business or pleasure, the Holiday Inn Oceanside Hotel is the perfect east coast oceanfront retreat. ... more   less 
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Also Known As:
Holiday Inn Virginia Beach - Oceanside (21st) Hotel Virginia Beach
Virginia Beach Holiday Inn

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