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“A great staff made this a wonderful vacation”

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Comfort Inn & Suites Oceanfront
Ranked #2 of 109 Hotels in Virginia Beach
Certificate of Excellence
GreenLeadersBronze level
Cincinnati
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“A great staff made this a wonderful vacation”
Reviewed 9 August 2011

The hotel is situated in the middle of Virginia Beach. The balcony gave a great opportunity to take in the sight of the beach, the ocean and the activity on the boardwalk. We stayed in a suite that had two queen beds in separate rooms--worked out great for us. We parked our car in the hotel garage which was very convenient.
The breakfast was better than what is typically found in Comfort Inns. Everything was well stocked. There is a laundry on the 5th floor which was useful.
The best part of our stay was the hotel staff. They were without exception great. On one occasion we managed to clog up the toilet in our room. After a call to the desk a maintenance person was in our room within 5 minutes fixing the problem. We also had a cut finger and the front desk was ready with a case full of bandages. When we needed a little extra soap, the hotel staff member was at our door within a couple of minutes.
Every need that came up was met with immediate response. All the personnel in the hotel were friendly and upbeat. Overall, this was a great vacation and we will return again!

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank alfalfa328
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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589 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (134)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
King George, Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 August 2011

OMG - We have just returned home from the most memorable 4 days and three nights vacation ever, in Va. Beach!! We traveled with our daughter, and two of her best friends. We had a two-bedroom suite on the 4th floor and everything was NICE and CLEAN. Our room was in the perfect spot, and the view from the balcony was great. The girls enjoyed themselves, as did we! There was always plenty of hot water (after they were done), and we had plenty of towels daily. The house keeper (Michelle) was always ready to accommodate us with anything we may have needed (as well as other staff members). The halls nor the elevators were unbearable. My husband loved the fact that the parking garage was only steps away from our room. The deluxe continential breakfast was great and there was more than enough to choose from. We we saddened to leave, but will be back next year. We enjoyed every minute we were there, from the representative that checked us in (very sweet and polite), to the representative that checked us out, and those (the staff) in between (the same sweet and polite mannerism).....

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Branhams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mechanicsburg, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 August 2011

My family and my friend's family stayed in this hotel. The staff was very good and did everything to make us comfortable. The rooms were connected so we could talk to each other easily. I have nothing but good memories. It is true that the corridors and elevators do not have air conditioning but we were not there for long. The only thing that struck me as odd was lack of staff to carry luggage to room. We had to do it ourselves. There is no separate service elevator and we had to compete for the elevators while carrying luggage.

This place is on 21st street which is right in the middle of everything. The beach is right outside. They have free breakfast which is very nice and there is a lot of variety.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank ArunG2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairless Hills, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 July 2011

My family stayed for the week , and one of the two elevators broke the second day we were there. Both elevators were out for a good part of one day while they tried to "fix" the problem. With temps outside reaching 100 degrees this was unbearable. the hotel has no airconditioning in its hallways nor the elevator. The average wait time for an elevator was 10 to 15 minutes. We stayed on the 8th floor and had to walk to the lobby. But what no one had mentioned is that only one set of stairs goes to the lobby, the other set takes you to where the bikes are stored and you cant get out.So then you have to walk back up to the third floor , walk across the hotel and then back down three more sets of stairs. Did I mention no air in the stiarwell either??The heat was so bad that one of the other girls staying in our group for a dance competition passed out!!!These conditions were unsafe!!!The air does work well where you first walk in,(thats where all the workers stand) On the last morning, my daughter got stuck on the the elevator that was "working" for a while. Ok next, the free contintal breakfast, you can not take back to your room, the dinning area is also very hot, and they have someone there taking roll as you walk in and watching you leave, they make you feel like your stealing something that they say is free. There were no luggage racks available for over an hour while checking in. The lock on my balcony door did not work,the sofa bed was terrible,and the carpet in the room needs to be restretched, I kept tripping over the lump. I would not reccomend this hotel.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Debbie831
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, Virginia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 July 2011

My family and I stayed at the "Illustrious" Beach Quarter Hotel on 2010 where the sofa had mismatching cusions we nightly ran out of hot water and the place looked like it had not be vaccumed in two years. The staff seemed to not care about any problem or care if we stayed there or not. Beach Quaters is priced like a five star but in my opinion the name gives you the value.
Now for the good news and value Comfort Inn at 2015 Atlantic Ave. A clean two bedroom in the middle of the Beach with a price in 2011 that was actually cheaper than a one bedroom at Beach Quarters that seemed to have ground in dirt in the carpet. What is even better at Comfort Inn at 2015 Atlantic is the staff; mainly Bonnie and Christina. Those two take hotel service to new high. Also, there is a continental breackfast that really was better than any Hampton Inn that I have stayed on business trips. The whole staff was great when my mother in law seeming lost here purse. They seached the laundry on site and through the hotel then called their off site laundry service. Later after we got home she found the thing in her suit case. By the way we never ran out of hot water either.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank mmack207
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jonesville VA
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 July 2011

Great location-walking distance to everything you need- drove straight to the hotel from the main road after driving 500 miles to it. Easy to get to, good parking garage, kept our car cool out of the hot sun. Guests have to use key to get to rooms from parking garage and beach which makes it a good safe thing. Lobby was beautiful, employees were very nice and caring, breakfast buffet was good. You can sit and eat and look out onto the boardwalk and ocean. Very handy location, nice rooms, privacy door in between both bedrooms was great, two flatscreen TV's made it good for kids to watch their own TV shows. View was ocean front and excellent, air conditioning was nice like home (not a eye sore bulky loud wall unit).Comfy beds, 4 pillows to each bed too. Wouldn't change anything and will be back again. I think we found our perfect hotel on VA Beach. The only bad thing is I would update the roll away bed mattress. It was terribly worn, old and looked like something in an old western prison movie. Comfort Inn needs to do that. I would be ashamed of that if I owned the hotel. Other than that all was good. You might be aggravated a little by someone wanting to tell you about coupons but kindly say you're not interested or you might be. They were nice about it and it may save you some money. Lots of good free live entertainment up and down the street. Family type beach. very very clean.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Dean6863
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bethlehem, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 July 2011

Very clean and well kept. Front desk and concierge staff very helpful and knowledgeable. The rooms are spacious and allow for privacy. The free breakfast was way above par. We did not need to go for breakfast anywhere else..

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank ming65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn & Suites Oceanfront

Property: Comfort Inn & Suites Oceanfront
Address: 2015 Atlantic Ave, Virginia Beach, VA 23451-3344
Phone Number:
Region: United States > Virginia > Virginia Beach
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Virginia Beach
#2 Family Hotel in Virginia Beach
#8 Green Hotel in Virginia Beach
#10 Romantic Hotel in Virginia Beach
#19 Business Hotel in Virginia Beach
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Comfort Inn & Suites Oceanfront 2.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Comfort Inn And Suites Oceanfront
Comfort Inn & Suites Oceanfront Hotel Virginia Beach
Comfort Inn Oceanfront
Comfort Inn Virginia Beach
Virginia Beach Comfort Inn

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