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“Nice Hotel”

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DoubleTree by Hilton Hotel Virginia Beach
Ranked #13 of 109 Hotels in Virginia Beach
GreenLeadersSilver level
New Windsor, Maryland
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Nice Hotel”
Reviewed 3 December 2013

Very nice hotel to stay for short periods of time. Be sure to ask the front desk person when checking in if there will be breakfast the next morning. Room was nice bed was very soft, ask to have sheets changed and they didn't they left it the way I made the bed and I knew this because the flat sheet had blood stains on it. That is how I knew they didn't change the sheets. Not real happy about that one. But overall it is a nice place to stay but when I go back to visit my daughter I will not be staying there again.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Randa A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John Z, General Manager at DoubleTree by Hilton Hotel Virginia Beach, responded to this review, 4 December 2013
Thank you for your review. I am sorry for the miscommunication regarding our restaurant being closed on Thanksgiving. Our restaurant is open every day except Thanksgiving and Christmas. Our team should have communicated that to you verbally at check-in and via a letter to your room. I want to apologize as well for our housekeeping team not changing your sheets after you requested them to be changed due to the accident. I will be sharing your comments with our team so we can take action to improve. If I can ever be of personal service, please do not hesitate to contact me directly.

Thanks
John Zirkle
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,323 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (135)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Spanish first
  • Swedish first
  • Any
English first
Suffolk, United States
1 review
Reviewed 27 November 2013

The room was nice, everything was clean and smelled good, but the noise we could hear through the door was annoying. Doors closing, people being loud, things smacking into the walls and once we could even hear someones tv at about 3am.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Brian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John Z, General Manager at DoubleTree by Hilton Hotel Virginia Beach, responded to this review, 29 November 2013
Thank you for your review. While I was happy to see you found your room to be nice and clean, I am very sorry for the noise. Our Engineering team will be reviewing the room and area around your room so we can improve the sound proofing. I do hope you will stay with us again!

Thanks,
John Zirkle
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fayetteville, North Carolina
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 November 2013

A pleasurable experience even though there were some children running up and down the hallway a couple of nights and if there could be a way to mitigate this this would be ideal. Someday when a remodel occurs, better soundproof windows would also be nice. All in all, great stay with great staff and a great room and location of hotel.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 363jrc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John Z, General Manager at DoubleTree by Hilton Hotel Virginia Beach, responded to this review, 25 November 2013
Thank you for your review. I do apologize for the children running in the halls. We will be revising our property walks in an effort to curb this type of disturbance in the future. Thank you for the kind words regarding our staff and hotel. We hope to see you again soon!

Thanks,
John Zirkle
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
jacksonville, United States
1 review
Reviewed 19 November 2013

the location was very good. getting to the hotel was good. checkin was smooth. They did not have a washer or dryer in the hotel. the view from the room was outstanding. the helpfulness of the front desk with location to eat and things to go visit was good. they gave you a map of the area to help with finding the places that was pointed out as place of interest. look forward to visiting again.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Raymond L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John Z, General Manager at DoubleTree by Hilton Hotel Virginia Beach, responded to this review, 20 November 2013
Thank you for the kind words. We are very happy to see you enjoyed your stay. I am sorry we do not have on-site laundry facilities. We do offer same day valet laundry service Monday through Friday (excluding holidays). We look forward to welcoming you back soon!

Thanks
John Zirkle
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Antonio, United States
1 review
Reviewed 18 November 2013

This hotel has recently been remodeled and is in pretty good shape. The service is great, room was clean and quiet. The only negative was only half of my bathroom had been remodeled. While the vanity and tiles were new, the toilet seat was peeling, calking around the tub was black and peeling and the bathroom door was dirty, water damaged and in bad need of replacement. Maybe they are not through with the remodel, but it did not appear that any work was in process. Besides this, my stay was enjoyable. The customer service was excellent!

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Sarah N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John Z, General Manager at DoubleTree by Hilton Hotel Virginia Beach, responded to this review, 19 November 2013
Thank you for your review. I apologize for the issues in your bathroom. These items should have been corrected prior to your arrival. I have reviewed your comments with our team and we are correcting these items immediately. I am happy to see you found our customer service excellent. We do hope to see you again soon.

Thanks,
John Zirkle
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
United States
1 review
Reviewed 12 November 2013

Concierge and front desk staff very friendly. Weekday cleaning staff very friendly and welcoming. Everyone appeared happy we were there. Everyone smiled and staff went out of way to welcome my friends from overseas.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Mary B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John Z, General Manager at DoubleTree by Hilton Hotel Virginia Beach, responded to this review, 13 November 2013
Thank you for the compliments. I am happy to see our team took great care of you and your friends. We hope to see you again soon!

Thanks,
John Zirkle
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fayetteville, United States
Level 3 Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 10 November 2013

This hotel always delivers great value, and service. The restaurant is very convenient, and has a nice bar. Excellent workout facility, with lots of equipment. The price is usually the lowest of any Hilton property in the area.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Greg S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John Z, General Manager at DoubleTree by Hilton Hotel Virginia Beach, responded to this review, 11 November 2013
Thank you for the kind words. We strive to provide excellent service and accommodations at a great value. I am happy to see we delivered. We look forward to welcoming you back again soon!

Thanks,
John Zirkle
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel Virginia Beach

Property: DoubleTree by Hilton Hotel Virginia Beach
Address: 1900 Pavilion Dr, Virginia Beach, VA 23451-5551
Phone Number:
Region: United States > Virginia > Virginia Beach
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Virginia Beach
#27 Business Hotel in Virginia Beach
Price Range (Based on Average Rates): ££
Hotel Class:3 star — DoubleTree by Hilton Hotel Virginia Beach 3*
Number of rooms: 292
Official Description (provided by the hotel):
The DoubleTree by Hilton Virginia Beach is perfectly located adjacent to the Virginia Beach Convention Center in the resort area of Virginia Beach. The Hotel is just eight blocks from the sand and surf of the beautiful Virginia Beach Oceanfront and Boardwalk. Our newly-appointed, spacious guestrooms set us apart from the others, and feature all the comforts of home with a long list of amenities to include Neutrogena products. For your convenience, we have upgraded the high-speed Internet access that is available in all guestrooms and meeting rooms. Enjoy a workout in our Precor® Fitness Center, take a dip in the indoor pool or sunbathe on our sundeck. Our on-site Max & Erma's Restaurant is ready to serve you from sunrise to sundown. Whether you visit for business, vacation or getaway weekend, our friendly, helpful staff at the Doubletree Hotel Virginia Beach looks forward to welcoming you with our special, signature warm chocolate chip cookie at check-in. ... more   less 
Reservation Options:
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Also Known As:
Doubletree By Hilton Virginia Beach Hotel Virginia Beach
Doubletree Virginia Beach
Virginia Beach Doubletree

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